Alpha Futures Reviews 4,377

Great support Zander is the best

I would like to say a big thank you to Zander from the support team he sorted my issue straight away. This is why I love alpha the support and community is the best in the space keep up the great job Alpha!!

Fast response, nice and helpful staff. Had a problem and it got taken care off in less then 15 minutes.

Alpha is a top company even after issues they had with a lunch of Alpha trader. They did solve all issues that I had and speciall thanks to Zander that assist me.Traders are they main priority and even that they didn't have to they compensate us all with free accounts. Cheers

Amazing customer support. The response time was lightning fast, they understood the issue and dealt with it without wasting any time, and they made sure I got what I was looking for. Warui, specifically, helped me, and made me feel like I was being heard and not ignored. Amazing worker!

They take care of problems and their customers better than most firms I’ve worked with. Will continue with Alpha for sure.

They will do anything to not pay you out they already denied one of my payouts for news trading when no news was active, and now I’m trying to get it back and they are raising the amount I need to hit my consistency target. For the past 3 days I have gotten the required profit and then the next day comes and it says I need even more. Watched it go from $22 needed I get $25 now it says I need $34 it’s updating mid day with no help from support they will scam you if you have the chance..

Great firm, superb trading conditions, fair rules and very fast customer support. Warui has sorted one small technical issue i had with login into my account on Trading view via Tradovate in no time. Highly reccomend Alpha futures to any aspiring trader!

I’ve had multiple issues trying to get support from Alpha Futures recently. I attempted to contact them through email, tickets, Discord, and even their phone system, but getting an actual resolution has been very difficult.

I had an Advanced account issue that support previously told me would be resolved, but the conversation disappeared and I never received any updates afterward. I also submitted support tickets that seemed to vanish with no follow-up email or response.

On top of that, the chatbot/support system does not seem to work properly anymore, and even trying to ask questions in Discord resulted in long waits and timeouts without answers.

The trading side of the platform is decent, but customer support and communication seriously need improvement. Traders should not have to chase support across multiple platforms just to get basic account issues handled.

Alpha futures has the best support I’ve ever seen as not only do real people get back to me just as fast as a computer would, they’re also kind and clear.
WARUI is the best representation of what I’ve just explained up above. He responds to me quick no matter what time of day it is, he’s simple and clear on giving me answers, and he keeps a joyful spirit through it all.

I appreciate you AlphaFutures and WARUI !

TOBI helped me a lot and very quick with the responses and the feedbacks
Thank you so much 🙏🙏

USMAN showed great customer support and feedback.
Fast and reliable

Scam.... very

I had issues related to my account. Yousaf was quick on resolving the issue. Thank you.

Was having issues with account could not take a trade due to liquidity but support came in and helped me to fix it. Thanks to Moses, guy was helpful and quick with support.

Haven’t got a payout yet but, support is there when I need them. Thank you! YOUSAF

Thanks to Rayyan. Great customer service

I give one star as i really want to trade this firm but it’s restricted in parts of Asia and it’s so gay as it seems to be the best prop firm about i just want them to see this and change it so me and my friends can trade on the platform

From buying to rules to payout all good

Staff doing great job activly for loads of people <3