Very good. Would prefer you had hushed incorporated into your offers. Many problems on arrival in Canada from Italy due to connection settings. Four people tried before one young lady finally found t... See more
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Review summary
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The eSIM is easier than another type we had tried. The only issue I had was when switching between two countries in Europe it took awhile to disconnect from one and get on the other and when we landed... See more
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There were a number of glitches and confusing aspects but the staff were responsive to help me solve them. Some better instruction on how to avoid prematurely activating the product would be good. The... See more
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This was a great experience; I loaded my esim onto my phone ahead of travel. It activated automatically when I arrived, just as promised. The free phone number through Hushed came in very very handy... See more
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Company details
About aloSIM
Written by the company
aloSIM is a free eSIM app available on the App Store and Google Play.
Install aloSIM to shop mobile data plans for 200+ countries, so you can enjoy a fast 5G connection on your next vacation.
aloSIM's prepaid travel data plans start at less than $5/week, and include a free international phone number from our sister app, Hushed.
New to eSIM? Most phone and tablets are already eSIM compatible, and it takes under 90 seconds to install an eSIM (digital SIM card) on your device. Once it's there, you can use it forever!
You may have tried eSIM alternatives before, like roaming on your regular cell phone plan, or using a carrier 'travel plan' where they charge you a flat daily rate even if you barely touch your phone.
But when you use aloSIM, you're skipping your carrier and connecting directly to local networks all over the world. Save money on roaming and get low rates on mobile data.
aloSIM reviews include customers sharing how it was quick and easy to set up their eSIM before a vacation, and how much they appreciate aloSIM's clear instructions on how to avoid roaming charges with their primary phone carrier.
aloSIM is proud to offer dedicated 24/7 customer support, 365 days of the year. Contact us via email (support@alosim.com) or live chat, and we'll make sure we walk you through every step.
Travel smarter with aloSIM, and never pay roaming charges again! Learn more at alosim.com.
Install aloSIM to shop mobile data plans for 200+ countries, so you can enjoy a fast 5G connection on your next vacation.
aloSIM's prepaid travel data plans start at less than $5/week, and include a free international phone number from our sister app, Hushed.
New to eSIM? Most phone and tablets are already eSIM compatible, and it takes under 90 seconds to install an eSIM (digital SIM card) on your device. Once it's there, you can use it forever!
You may have tried eSIM alternatives before, like roaming on your regular cell phone plan, or using a carrier 'travel plan' where they charge you a flat daily rate even if you barely touch your phone.
But when you use aloSIM, you're skipping your carrier and connecting directly to local networks all over the world. Save money on roaming and get low rates on mobile data.
aloSIM reviews include customers sharing how it was quick and easy to set up their eSIM before a vacation, and how much they appreciate aloSIM's clear instructions on how to avoid roaming charges with their primary phone carrier.
aloSIM is proud to offer dedicated 24/7 customer support, 365 days of the year. Contact us via email (support@alosim.com) or live chat, and we'll make sure we walk you through every step.
Travel smarter with aloSIM, and never pay roaming charges again! Learn more at alosim.com.
Contact info
45 R. O'Connor St Suite 1420, K1P1A4, Ottawa, Canada
- support@alosim.com
- alosim.com
4.0
Great
3K reviews
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Reply from aloSIM
Hello there,
We truly appreciate your feedback!
It’s always a pleasure to hear that our customers enjoy their experience.
We appreciate you!
--Wolf
Reply from aloSIM
Hello Ed,
Thank you!
We’re so happy to hear that you had a great experience with our service.
We appreciate your support!
--Wolf
Reply from aloSIM
Thanks so much for the feedback Michael!
We truly appreciate your trust and are so glad our service was quick and easy. We look forward to serving you again in the future.
--Wolf
Easy to install and activate.
15 October 2026
Reply from aloSIM
Hi there, Thanks!
We're glad our service was quick, easy, and to your liking.
We truly appreciate your trust!
--Wolf
Reply from aloSIM
Hello there,
Thanks for the review!
We're thrilled you enjoyed using aloSIM.
Hope to see you again!
--Wolf
I contacted customer service and they…
I contacted customer service and they corrected an error I made. They were great at solving the issue and then providing the best solution to move forward. Very appreciated for the prompt resolution.
21 August 2026
Reply from aloSIM
Hello Bruce,
Thank you so much for your kind words!
Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us.
We look forward to serving you again in the future.
--Wolf
Reply from aloSIM
Hello there,
Thank you!
We’re so happy to hear that you had a great experience with our service.
We appreciate your support!
--Wolf
Should check providers more carefully …
I used Alosim in Japan and Brazil and was completely satisfied. But this time the connection was unreliable. At first there was a problem connecting to my phone and later I lost internet twice. I had to search for Wi-Fi just to contact customer service, which is not always possible when traveling. Support was responsive, but the root issue was network coverage. I hope Alosim checks providers more carefully and improves stability so travelers don’t lose access when they need it most.
3 October 2026
Reply from aloSIM
Hi Nataliya!
Thank you for continuing to choose us after your trips to Japan and Brazil. We are incredibly sorry that your connection was so unreliable this time around. We completely agree that having to hunt for Wi-Fi to reach support defeats the convenience of an eSIM!
Your feedback about network stability is so important. Our connection relies entirely on the local partner towers in your destination, and we are constantly working to improve those partnerships to prevent these frustrating drops.
--Wolf
AloSIM = easy
AloSIM has made it so much easier when switching back and forth from your personal cellular data to eSIM data. I’ve been using aloSIM for at least 5 years now and would highly recommend them.
16 October 2026
Reply from aloSIM
Hi there Dave,
Thank you so much for the high recommendation!
We are thrilled to hear that the app was easy to install for you.
It’s great to know we could be the simple solution for you and your family.
Thanks again for choosing aloSIM!
--Wolf
great connections it's working !
3 October 2026
Reply from aloSIM
Hello Laara,
We truly appreciate your feedback!
It’s always a pleasure to hear that our customers enjoy their experience.
We appreciate you!
--Wolf
انه شحنت تلفوني ١١ دولار ما شحن عندي…
انه شحنت تلفوني ١١ دولار ما شحن عندي والفلوس راحن عليه
16 October 2026
Reply from aloSIM
مرحباً، نعتذر عن هذه المشكلة. إذا كنت قد قمت بشحن الـ eSIM الخاص بك، فكان من المفترض أن تتم إضافة البيانات مباشرة، ونود معرفة ما حدث. يرجى التواصل معنا على feedback@alosim.com مع تفاصيل الطلب حتى نراجع الحالة معك.-- Brayan
Sometimes no internet reception for a…
Sometimes no internet reception for a while even in city area (more than an hour). Used wifi and spoke to chatbot but couldn’t solve it… Not sure if I’ll buy again for next trip.
16 October 2026
Reply from aloSIM
Hi there!
We are so sorry for the frustrating drops in your connection and that our chatbot couldn't provide a quick fix.
Even in cities, phones can sometimes get stuck trying to connect to local towers, which can usually be fixed by quickly toggling Airplane Mode on and off.
We'd love the opportunity to look into your connection logs, so please skip the bot and email our human team directly at support@alosim.com.
We truly want to make this right!
--Wolf
I buy eSIM aloSIM for Marocco but don't…
I buy eSIM aloSIM for Marocco but don't work
12 October 2026
Reply from aloSIM
Hello. Thanks for letting us know, and apologies that the eSIM didn’t work for your trip. It should have connected once you arrived, so we’d like to find out what went wrong on our end.
If you’re still without service, our team is available 24/7 through chat in the app or at support@alosim.com. Please also send your order details to feedback@alosim.com and we’ll get a refund started under our 30-day money-back guarantee.--Brayan
No good in Sri Lanka
I have used AloSIM across 7 other countries with no issues but in Sri Lanka it just doesn’t work. The automatic default is Hutch and EVERY phone tech shop I have asked says Hutch is very poor carrier. The only internet is with hotel wifi. I have emailed support so many times it must be in double figures and they tell me to check the same settings over & over including set manually to Dialog or Mobitel and every time I have tried i get the same No Service. Hutch is a failed network in Sri Lanka. We have travelled now for 3 weeks from Columbo upto Kalpitya across to Anuradhapura and down through Kandy, Nuwara Eliya to Ella and it’s the same .. almost nothing .. I normally use 4gb a week travelling but I gave only been able to use 2 go in 3 weeks . I wish AloSIM would pay to connect to the others they say to use but No Service is i all I get. FYI my wife uses Airlo which connects to Mobitel here and auto connected before we even got off the plane when it landed in Sri Lanka and has worked perfectly every day.
AaHaaa - I have fixed the problem and now have it working 😊
Here’s how ..
I bought a 3 week AloSIM 3GB Sri Lanka eSIM to see if maybe this would install - and it did work instantly.
So I then thought maybe a glitch in installation of 50GB eSIM maybe due to wifi connection or iOS update or whatever.
Next I went into settings and Mobile Service and clicked on Asia 50GB card that wouldn’t work and pressed Delete eSIM .. confirm and rebooted the phone.
Then opened AloSIM app and clicked on Asia 50 Gb and installed it for the second time and it instantly worked as the 3GB had.
I am so happy now I can sleep easy knowing I can use the data.
Thankyou for all your help and concern but it was deleting and reinstalling setup that fixed the glitch we couldn’t find.
Ghee’s gm
14 October 2026
Reply from aloSIM
Hello Gerry. Thanks for taking the time to share this feedback. We apologize for the trouble you ran into, and for the back and forth with our support team without getting a working connection.
This isn’t the experience we want you to have. We’re going to check with our product team on how we can address it, and we’ll also look into improving things with our network partners there.
Please contact us at feedback@alosim.com so we can review your case in detail. We’d also like to look at a refund under our 30-day money-back guarantee for the time the service wasn’t working while you were there.--Brayan
Very easy to buy the SIM before you go…
Very easy to buy the SIM before you go and very easy to topoff if necessary so you probably end up spending less. Also very easy to load the new SIM.
14 October 2026
Reply from aloSIM
Hi James,
Thanks!
So glad our service was quick and to your liking.
We're thrilled you enjoyed using aloSIM.
We truly appreciate your trust!
--Wolf
In the beginning it was not so easy for…
In the beginning it was not so easy for me to instalate but your helpdesk is wonderfull!
Know everything works perfect and easy to use again
16 October 2026
Reply from aloSIM
Hello Marian,
Thank you so much for your kind words!
We're thrilled to hear that you're happy with the quality of aloSIM.
Our team strives to provide exceptional service.
Your trust means a lot to us.
--Wolf
It’s user friendly
It’s user friendly, easy to set up literally did everything under 5 minutes, easy to top up! No issues whatsoever loved it 😊
15 October 2026
Reply from aloSIM
Hi there Nolwazi, and thank you!
We’re so happy to hear that you had a great experience with us.
We truly appreciate your trust in our service and look forward to serving you again in the future.
--Wolf
I have used it twice in one week &…
I have used it twice in one week & didn’t work.
First one in French Polynesia & Swcond in Fiji.
Unfortunately waisted my £7 & £6.
But couldn’t use service at all.
15 October 2026
Reply from aloSIM
Hello. Thanks for letting us know about your experience, and we're truly sorry for the inconvenience. We offer great coverage across the Pacific region, so neither purchase should have failed, and we’d like to investigate what went wrong with each one.
Please contact us at feedback@alosim.com with your order details, and we’ll start a refund for both under our 30-day money-back guarantee while we investigate what went wrong.--Brayan
eSim worked fine in Japan, not in Australia
eSim worked fine in Japan, that would be a 5star. However, on the same trip we were in Sydney Australia and the eSim did not work at all, this 0stars. It showed ready but never connected. When we returned to Japan I topped up for another use of service and had no problems. When it worked it was good.
21 September 2026
Reply from aloSIM
Hi there! Thanks for your review.
We are so glad your time in Japan was a perfect 5-star experience, but we are incredibly sorry Australia let you down!
Switching countries means switching to new local partner networks, which occasionally requires a quick manual settings adjustment to force the new connection through. We'd love to make up for the frustration and refund your unused Sydney data package under our full 30-day money-back guarantee.
Please email us directly at support@alosim.com so we can make this right!
--Wolf
I was in turkey already and needed…
I was in turkey already and needed unlimited data urgently alongside my Hubby eSIM that had almost run out. I got the bundle but simply could not get it to work - kept saying setup required, tried absolutely everything (all Claude suggestions also did not work) - not sure if you have to be back in the uk for that but now ended up having spend money on a bundle that hasn’t been used… very disappointing- I spend far too much time on it - hubby eSIM just kicked into action after I bought another bundle…
15 October 2026
Reply from aloSIM
Hello Marcel. We’re sorry about the trouble with your eSIMs. Because of Turkey gov regulations, eSIMs and top-ups can’t be bought once you’re already in the country. We do show this before and during purchase, but we know it’s easy to miss, and we’ll keep working on making it clearer.
You’ll be good as long as you buy the eSIM and any top-ups before arriving, and install the eSIM before landing. Even if the app isn’t working there due to these restrictions, our support team is available 24/7 by email at support@alosim.com and we can help you from there.
Please contact us at feedback@alosim.com so we can review your case and get a refund started for the unused purchases under our 30-day money-back guarantee.-- Brayan
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