Ally Fashion Reviews 

183
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I really didn't even want to give then the one star. The product quality is horrible. It wreeks of chemicals so strong I got a instant headache. Material is cheap. Not as shown in advertising. Return... See more

Company replied

Rated 5 out of 5 stars

I ordered the red faux leather jacket online and thought I selected size 16 XL. However, I soon discovered I accidentally clicked size 6 XXS. Noticing I made an error I quickly contacted customer serv... See more

Rated 1 out of 5 stars

Absolutely crap service. 21 days and no order still... minimal info and incorrect info. Not the first time either. Sort your issues. Stop the lies. Be upfront and honest with your customers. Edi... See more

Company replied

Rated 5 out of 5 stars

I Can Not Give Ally Fashion Enough Stars ⭐️⭐️⭐️⭐️⭐️ Their Service is Above and Beyond. Love ❤️.Love❤️.Love ❤️this Store.. and The Team Members Who Handle Postage and Delivery are Super Fast..Well... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Youth Clothing Store

Written by the company

Looking for the ultimate style glow-up? Ally Fashion is your premier destination for on-trend women’s clothing that defines the season. Since 2001, we’ve been Australia’s fashion HQ, serving major looks with 400+ new arrivals dropping weekly. Whether you’re shopping online or visiting one of our 100+ stores across Australia, we’ve got you covered for every vibe and aesthetic. From viral party dresses and must-have denim to chic brunch sets and boho beachwear, our in-house designs cater to sizes 6-16. We specialize in contemporary ready-to-wear pieces that empower you to express your unique personality. Our curated collections include everything from sophisticated workwear and cozy knitwear to glamorous evening skirts and statement accessories. Join the community of style-obsessed women who trust Ally for high-quality fast fashion staples that offer incredible value. As a leading Australian fashion brand, we are dedicated to providing the latest global styles with fast shipping and seamless returns. Ready to refresh your wardrobe with the season's hottest picks? Shop the latest women's tops, jeans, jackets, and outerwear in-store or online now. Discover why Ally Fashion is the ultimate choice for fashion-forward women’s wear and timeless style.


Contact info

2.8

Average

TrustScore 3 out of 5

183 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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2.8

All reviews

(183)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fraudsters

I would have given zero stars if there was an option. It's a fake website to make money. I rec'd a very cheap quality men's trouser when I ordered for 2 coord sets.

2 June 2023
Unprompted review
Rated 1 out of 5 stars

Disgusting customer service

Disgusting customer service! Rude and did not resolve any solutions to their muck up. Honestly sooo stupid of me to take the Risk ordering will never do again. Just because they are cheap don’t fall for it they are scammers

29 May 2023
Unprompted review
Rated 1 out of 5 stars

Fraud

Hi .. i have ordered 2 co ord sets of rs 1382 but received three cheap quality T shirts .. how to return them ??

26 May 2023
Unprompted review
Rated 1 out of 5 stars

Fraud company

Fraud company. Ordered 2 co ord sets . They sent 3 cheap quality tshirts. They do not have a contact number so have emailed but I dont expect them to revert. Money down the drain. Anybody knows where to complain against them. They do not even have a return address on parcel. Please everybody do not buy from such online sites. In fact in their return policy they mention they will not refund delivery charges and COD payments. Thieves of the first and worst category.

25 May 2023
Unprompted review
Rated 1 out of 5 stars

Bloody scammers.

Bloody scammers.. ordered a coord set, but they have sent 2 cheap quality T-shirts. There is no contact num on their website. Tried to mail but no respond from their end. Pathetic costumer service. Do not buy anyting from this website or from their Instagram. These are bunch of fraudsters.

23 May 2023
Unprompted review
Rated 1 out of 5 stars

Ally fashion is such a fraud company

Ally fashion is such a fraud company. I ordered 2 coord sets worth Rs1348 and they sent 3 t-shirts thats too of cheap quality. And my order status is stuck to order placed and I’m not able to place return or exchange of the product. I want my amount to be refunded.

18 May 2023
Unprompted review
Rated 1 out of 5 stars

i wish i could give them zero

i wish i could give them zero. clothes are poor quality. they do not refund your money in full, they charge you $8 before they process your refund. stay away from them.

30 April 2023
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. I received the wrong product which they refused to take back siting international shipping. They offered me a 20% discount on future orders. When I said I would not be ordering again and asked for a discount on this order after multiple emails agreed to refund me 15%. I was never refunded. They kept saying to wait it was coming and then said that I had already received it but I did not. This company is a scam!

16 March 2023
Unprompted review
Rated 1 out of 5 stars

HORRIBLE QUALITY!

HORRIBLE QUALITY!! Would not refund me, sent me something that didnt even look like the picture. So mad. DO NOT BUY FROM THEM!! wrote a bad review on the item also and they wouldnt post it!!!

7 March 2023
Unprompted review
Rated 2 out of 5 stars

I Purchased 3 Items - Horrible Quality

I purchased 3 items - All 3 of them, the fabric use is extremely bad quality (low grade polyesters) -
The designs on the website shows the fabrics very different than in real life. The clothing sizes are much larger than regular sizing. I tried to return the items, we went back an forth several times (wasting my time) and the final outcome was they refunded me 50% of my $$ and told me to give the clothing to someone.

8 February 2023
Unprompted review
Rated 1 out of 5 stars

Company does not accept returns.

Company does not accept returns.
First they offered me some coupons for future purchases. I refused because I will not order from them again.
Then they offered me 5% refund on my purchase.
And once again I refused. My order was over 52.00z

8 December 2022
Unprompted review
Rated 1 out of 5 stars

Horrible quality!! Horrible customer service!!

Horrible quality!!! Purchased a dress online and arrived broken. So went in store to swap for the exact same dress and was told i had to pay more ( was very frustrated as it was not my fault the dress was broken). After buying dress again it broke the first time i wore!!

They have horrible customer service but that is a story for another days

#knockoffbrand #poorcustomerservice #kmartdoesbetter

25 January 2023
Unprompted review
Rated 1 out of 5 stars

This is a chinese store front scam

This is a chinese store front scam. They look legit but if you dig deeper you see they are from china. They have no inventory and they say take orders in batches then have them made and you wait months for an order. I immediately asked for a refund and disputed with my cc company. Stay far away from these people.

11 January 2023
Unprompted review
Rated 1 out of 5 stars

This is a fraudulent company!

This is a fraudulent company!
They sell clothes that are cheaper than cheap! Do not buy anything buyer beware! Takes a month I asked multiple times to cancel the transaction they would not.
They will not except a return nor refund money! They say they can’t afford it.
Do not do business then. Im out $55.00 they stated well give it away.
Unfortunately I used a debit card.
Im going to harass them daily.

19 January 2023
Unprompted review
Rated 1 out of 5 stars

They lied about the quality of the…

They lied about the quality of the product and then upon requesting a refund they denied a refund due to the return process being too costly? Save you money and look else where.

25 December 2022
Unprompted review
Rated 1 out of 5 stars

Do not order from AllyZone

Do not order from AllyZone. I ordered a cardigan sweater and woman’s winter coat as Christmas gifts. They showed up late, which I can live with but the jacket I ordered was not in the package instead it was a white 3xl bathrobe. I have been emailing back and forth with them and here is their reply

Dear buyer, I'm very sorry that our products did not satisfy you. We can provide you with some discount codes to use when you order other products as compensation, and apply for a 5% refund for you, OK? I hope you can forgive us. Best wishes

The paper thin 3xl robe is no alternative for a nice woman’s winter jacket.

Packing & Shipping Items

Women Aztec Cardigan Sweater Long Open Front Maxi Knit Sweaters Aztec Tribal Tassel Fringe Thin Coat
Style: White/XL
Price: $41.99
Qty: 1 $41.99

Women's Autumn Winter Jackets Ladies Fashion Denim Jacket Faux Fur Lining Turn-Down Collar Outerwear
Style: Sky Blue/L
Price: $54.99
Qty: 1 $54.99

Just accept the intentional error and ship me what I paid for and ordered

15 January 2023
Unprompted review

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