Allround365 Reviews 

147
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, most reviewers were unhappy with their experience overall. Many people reported issues with mandatory upfront payments, often being charged for visits where no actual repair was carried out, or for estimates that never materialized, with quoted prices frequently found to be excessively inflated. Additionally, numerous individuals experienced poor customer service, describing staff as rude, unhelpful, and difficult to communicate with, leading to frustration. Some people were dissatisfied with staff competence, noting instances where engineers misdiagnosed problems, failed to complete jobs, arrived late, or lacked expertise, sometimes leaving issues unresolved. Conversely, a small portion of people felt satisfied with the professionalism and efficiency of the service, highlighting engineers who were polite, knowledgeable, and resolved problems quickly and effectively.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, with some customers expressing satisfaction with prompt... See more

Staff

Clients share ambiguous opinions on staff, with many reviewers praising the professionalism, efficiency, and... See more

Price

Customers consistently note ambiguous experiences with price, with many reviewers expressing dissatisfaction... See more

Payment

People report negative experiences with payment, primarily due to demands for upfront fees, often via bank... See more

Customer service

Users describe negative interactions with customer service, with many reporting that calls were not returned... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sometimes things don't always go smoothly. The first plumber wasn't great, but it was resolved by Ricky and Rachel who sent me a plumber called Zibi to carry out the work. He replaced my kitchen taps... See more

Rated 1 out of 5 stars

Boiler for vulnerable aged adult broke down. Called in the company. They demanded payment of £150 before agreeing visit, which I paid. Engineer said over 25 years old, listed a number of faults and... See more

Rated 1 out of 5 stars

Booked someone to come in to check a leak. Opened up the covering board surrounding the bathtub and keep complaining how the installation was very bad over and over again. Did not bother to check th... See more

Rated 1 out of 5 stars

Very disappointing experience. An engineer came out and spent around 10 minutes inspecting my boiler, then charged me £154 just to tell me that a part needed replacing. No repair was actually... See more



Contact info

2.5

Poor

TrustScore 2.5 out of 5

147 reviews

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No recent history of asking for reviews

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2.5

All reviews

(147)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

I booked an engineer for a heating…

I booked an engineer for a heating issue after three radiators refused to warm up properly. He flushed the system, checked all the TRVs and found an airlock trapped at the far end of the circuit. After bleeding the pipework and balancing the system, every radiator started heating evenly. He explained everything clearly and didn’t try to oversell anything. Very professional and knowledgeable.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

They recently replaced a faulty valve in our bath and shower. The job was done efficiently and professionally, and I won’t hesitate to call them again if I need any plumbing help in the future.

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish

Absolutely rubbish! Charged £154.80 - guy didn’t test anything just knocked on bits of the boiler. Said would cost too much to fix so get a new one.

Thank goodness we got a British Gas advisor out who suggested we get one of their engineers out just to double check it couldn’t be fixed before committing to a new boiler as ours was only 6 years old…
All it was - the expansion vessel needed re pressurising - a simple 25 min fix. I know who I’ll be calling next time in this situation and it won’t be Allround365
(who by the way posed as local to my area under a different name)

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Great

Hi,
Hope

This company and their team were great, very efficient and got the work done really quickly. I called in the morning and by the afternoon they were at my door. They were covid safe while they fixed my lighting that kept on going on and off. Would definitely recommend

4 November 2025
Unprompted review
Rated 5 out of 5 stars

After an “accident,” there was a hole…

After an “accident,” there was a hole in my bath (don’t ask). The plumbers from this company didn’t ask either. They just replaced our bath at a price we had agreed on. Happy to have called them. Thanks.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

We had an issue with a gas fire that…

We had an issue with a gas fire that wouldn’t ignite. This company came out the next day and resolved the problem in about 15 minutes. The plumber also carried out several additional checks and tests. It’s reassuring to know the gas system is now in good condition. Very professional service—we’re very pleased.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Hired some plumbers from this company…

Hired some plumbers from this company for a very large project installing new piping systems at a water treatment facility and was extremely impressed with everything, from the service to the end result. I would not hesitate at all to use this company again.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Plumber

If you’re looking for a London plumbing company for any job big or small, I’d recommend this one. Used them a few times and they’ve never let me down.

18 November 2025
Unprompted review
Rated 1 out of 5 stars

This company are absolute scammers

This company are absolute scammers. Not only did they replace a filter that was not the issue and charged me for this and the error kept happening. They charged me £350 and then refused to refund or actually fix it when the washer/dryer continued with exactly the same fault. To make matters worse they were SO rude to me on the phone. The whole thing has been really upsetting- DO not use this company they are really awful and have absolutely no customer service

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Hired them for a huge job replacing…

Hired them for a huge job replacing pretty much all of the glass in our new home. Everything was completed on time and the glaziers took care not to cause too much disruption or make too much mess. Appreciate their considerate approach. Highly recommend.

5 November 2025
Unprompted review

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