All About Audrey Reviews 

244
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting the beautiful materials and unique designs that often exceed expectations. Many people also appreciate the fast delivery service and the thoughtful, attractive packaging, which adds to the overall positive experience. However, some customers also noted issues with order fulfillment, including missing items or significant delays in receiving their purchases. A few other people also felt that customer service was sometimes lacking in communication or responsiveness. Conversely, a small portion of people felt very satisfied with the customer service, highlighting helpful and proactive support in resolving issues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the flattering designs,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping and prompt... See more

Order

Customers consistently note ambiguous experiences with order, with many expressing satisfaction with their... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the excellent and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly, the customer service team at All about Audrey are first class. As I was buying online I wanted some information about sizing etc. I had a great indepth response from the team, who were so h... See more

Rated 5 out of 5 stars

Great selection of clothes - I wanted something for a 70s themed birthday party and I was spoilt for choice. Service from All About Audrey was first class, although Evri kept me waiting for a few days... See more

Rated 5 out of 5 stars

There wrap around top that I bought fitted really well, it was beautifully made, quite unusual. It arrived in a light weight tote bag, made of similar material. I am very pleased with my purchase, hig... See more

Rated 5 out of 5 stars

Have ordered twice now and am very pleased with the skirt and top I received. They are good quality and I love the originality of the designs. Updates are good after purchase although I wish Evri wo... See more


Company details

  1. Vintage Clothing Store

Written by the company

All About Audrey is a vintage and bohemian fashion brand, based in Brighton's North Laine. We have some of the most beautiful bohemian and vintage clothing Brighton has to offer - mostly from the 60s and 70s - and we absolutely love Indian prints. A lot of our boho dresses, tops, and skirts are made using vintage fabrics. Most of our handmade pieces are totally unique! Audrey lived a nomadic lifestyle in her early years, travelling around the world working in clubs and bars, and selling handmade jewellery on tourist beaches. She has always loved to collect beautiful pieces of bohemian clothing and accessories - particularly the original Phool and Adini dresses. Her designs are inspired by 1970s fashion houses such as Thea Porter and Biba. Her obsession with wildflowers and free flowing dresses with big bishop sleeves is shown in her designs - particularly the peasant, prairie and smock dresses.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

244 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(244)

85 reviews in the last 12 months

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Rated 2 out of 5 stars

Trying to get a reply from the staff

Since this shop seems to only react when customers leave a bad review, I'm gonna try again here.
I bought a top from this shop, arrived all good, only it stained some of my clothes in the washing machine. My bad, I shouldnt have put it with lighter colors, oh well. But when I left it to dry outside (because the instructions said specifically to leave it airdry), the sun discolored the part of the top that was facing it!
I dont want to be a Karen, I really don't, but now I have green stained clothes from a top that costed me near 75€ in total with the taxes that I can't even wear because it's not an even color. Maybe it's just a problem with the dye used for the top, who knows.
I contacted the shop a week ago by mail once, twice, no reply so I wrote a instagram message and they left me on view.
Of course I understand I'm not the only customer they have to deal with but I feel stuck not being able to have a reply from them.
So yeah, otherwise it's a nice top, would be nicer if I was able to wear it though.

23 June 2024
Unprompted review
Rated 5 out of 5 stars

This company is totally brillant i…

This company is totally brillant i bought a dress & it got taken from outside my house , This fantastic company not only sent me a replacement but was absolutey lovely with my daughter sent with different courier service special delivery first class service Thank you so so much xxxxx

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful dresses

Beautiful dresses, well made from lovely fabrics. One of the items in my order wasn't the right shape for me and the returns process was easy to navigate. I would definitely recommend this company.

27 May 2024
Rated 5 out of 5 stars

Beautiful dress

Beautiful dress, lovely fabric, great quality and straight forward delivery. Usually wear size 12, got M/L so would be flowy, perfect fit.

29 May 2024
Rated 5 out of 5 stars

STUNNING

Very speedy responses and friendly, the clothes are STUNNING so flattering as I’m very pear shaped and made with great quality - love the super eco packaging too

5 June 2024
Rated 3 out of 5 stars

Lovely piece

Lovely piece, but the edges of all the seams except the ones on the sleeves weren’t tied off at the ends.

26 April 2024
Rated 5 out of 5 stars

Perfect!!

The dress was just as listed and the material is amazing!! Also really fast shipping considering it was international

29 April 2024
Rated 5 out of 5 stars

Fantastic

I ordered a top and dress and was over the moon how beautiful made they are and so pretty. They also arrived in a beautiful little bag 😍 wonderful

26 April 2024
Rated 5 out of 5 stars

Love it 😊

I just received my dress and it's beautiful 😍
It's well made, and fit perfect I ordered XL it was worth.
I will definitely back to your online shop.

22 December 2023
Unprompted review

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