All About Audrey Reviews 

244
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting the beautiful materials and unique designs that often exceed expectations. Many people also appreciate the fast delivery service and the thoughtful, attractive packaging, which adds to the overall positive experience. However, some customers also noted issues with order fulfillment, including missing items or significant delays in receiving their purchases. A few other people also felt that customer service was sometimes lacking in communication or responsiveness. Conversely, a small portion of people felt very satisfied with the customer service, highlighting helpful and proactive support in resolving issues.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the flattering designs,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping and prompt... See more

Order

Customers consistently note ambiguous experiences with order, with many expressing satisfaction with their... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the excellent and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly, the customer service team at All about Audrey are first class. As I was buying online I wanted some information about sizing etc. I had a great indepth response from the team, who were so h... See more

Rated 5 out of 5 stars

Great selection of clothes - I wanted something for a 70s themed birthday party and I was spoilt for choice. Service from All About Audrey was first class, although Evri kept me waiting for a few days... See more

Rated 5 out of 5 stars

There wrap around top that I bought fitted really well, it was beautifully made, quite unusual. It arrived in a light weight tote bag, made of similar material. I am very pleased with my purchase, hig... See more

Rated 5 out of 5 stars

Have ordered twice now and am very pleased with the skirt and top I received. They are good quality and I love the originality of the designs. Updates are good after purchase although I wish Evri wo... See more


Company details

  1. Vintage Clothing Store

Written by the company

All About Audrey is a vintage and bohemian fashion brand, based in Brighton's North Laine. We have some of the most beautiful bohemian and vintage clothing Brighton has to offer - mostly from the 60s and 70s - and we absolutely love Indian prints. A lot of our boho dresses, tops, and skirts are made using vintage fabrics. Most of our handmade pieces are totally unique! Audrey lived a nomadic lifestyle in her early years, travelling around the world working in clubs and bars, and selling handmade jewellery on tourist beaches. She has always loved to collect beautiful pieces of bohemian clothing and accessories - particularly the original Phool and Adini dresses. Her designs are inspired by 1970s fashion houses such as Thea Porter and Biba. Her obsession with wildflowers and free flowing dresses with big bishop sleeves is shown in her designs - particularly the peasant, prairie and smock dresses.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

244 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(244)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Extremely dissatisfied

Extremely dissatisfied. This is my first time ordering from this brand and I got the new ‘Maisie’ dress. I checked and double checked the size guide and ordered the XXL which is supposed to be 18-22. The size guide also showed that i would be well within that range with my measurements (im usually a UK 20/22). The dress arrived late, after 2 weeks and was TINY. It’s much more a size 16-18 than 18-22. The dress was also unfinished with many pieces of string hanging off the front that had not been trimmed and frayed fabric around the front. So the dress is not only too small but completely unusable. I’m disabled so getting to a post office to return is near impossible so nearly £50 down the drain. I will not be ordering from this brand again. Lesson learned. Such a shame as the pieces looked so beautiful.

25 June 2025
Rated 5 out of 5 stars

Recycled elegance

I love the recycling ethos of All About Audrey and always buy from their reimagined sari ranges.
The dresses are free flowing and look great on their own in Summer or under a jumper in winter.
They post using biodegradable packaging.
They are always helpful if you message them.
Latest dress is beautiful and came quickly
Great clothes, great brand, nice people.

24 June 2025
Rated 5 out of 5 stars

Beautifully made clothes

Beautifully made clothes. Have a number of items. Love this shop. The only issue was Evri! Posted promptly by Audrey and held onto for a week by Evri and package came ripped.

25 June 2025
Rated 5 out of 5 stars

Goods are placed in a pretty bag before packaging, no plastic bags in sight 👍

My Daughter loves the wrap tops, this is the second order we have placed. It is easy to order, our second order was a quick & faster delivery. Items were well made, I have one very happy daughter. They are also carefully folded and placed into a fabric bag to keep the neat and sent out I paper delivery bags, so climate friendly and no plastic.
I would recommend & I am sure there will be something else that catches my daughters eye.

24 June 2025
Rated 5 out of 5 stars

Gorgeous

Gorgeous, authentic 70s hippie clothes at a reasonable price, sent quickly & well packaged. Bravo!

24 June 2025
Rated 5 out of 5 stars

Absolutely lovely dress

Absolutely lovely dress as described. Good communication. Arrived well packaged in a lovely bag that I am now using for my knitting. Would definitely order from this company again.

2 June 2025
Rated 3 out of 5 stars

Order took ages to arrive

Order took ages to arrive
The dresses are stunning but way too short make me look frumpy but probably ok for women up to 5ft 5
Not impressed with your returns policy - emailing you and waiting for you to send me a QR code is not in line with your competitors!!!!

30 May 2025
Rated 5 out of 5 stars

Beautiful Clothing

One of my favourite clothing companies. Absolutely beautiful clothes, really well made and great value. I ordered a gorgeous dress which came in a cute silk bag which felt like a special touch. Quick delivery and good communication throughout the order experience.Just amazing!

29 May 2025
Rated 5 out of 5 stars

Nice dresses

Nice dresses, sizes according description - will certainly order again. Unfortunately no deliveries to EU, happily I have an address in CH!

24 April 2025
Rated 5 out of 5 stars

Exceptional customer service and…

Exceptional customer service and clothing!
I recently received a dress for my birthday and it is now my absolute favourite piece of clothing! The style, fit and material is beautiful and Dom and the team went above and beyond to help me. Communications were excellent, the brand itself is wonderful and I have recommended them to all my friends - what a brilliant business!

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Stevie Nicks vibes

Amazing as always. All my tops are beautiful. The Venus wrap tops are the best style of this top ever. The sleeves are magnificent. I do wish there were more size options though, like one between M/L and XL. Peace and love 💜

25 April 2025
Rated 5 out of 5 stars

Beautiful dresses

Beautiful dresses, excellent quality and designs, easy to order and great communication. packaged and great tracking. I would highly recommend this company AAAAAAAAAA

1 April 2025
Rated 5 out of 5 stars

Don’t hesitate to buy !

I cannot recommend the beautiful clothes in this shop enough , great fit , variety of colours and styles and compliments galore !

Gorgeous packaging make the items feel like a gift and everyone deserves a treat ❤️

28 March 2025

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