Overall the ordering through to the dispatch went smoothly. I selected Tracked 24hr Royal Mail postage and items were dispatched next day. It then took Royal Mail two days before parcel was showing o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quality set of forks at best price I could find and super quick despatch and delivery Very good communication from the seller with tracking number etc I've used Allison's bicyclette before but not... See more
Recently purchased a few items from here. Unfortunately there was a little mix up with the order. Not really an issue as the items weren't needed at that moment. Emailed to inform and got an immediat... See more
Company replied
Allison's Biciclette made the quickest delivery available!. The click valves may not improve my speed on the bike or change puncture resistance, but pumping the tyres up is now so much easier, it'... See more
Company replied
Company details
Written by the company
Alison's Biciclette is a small family run business that supplies bicycle components and accessories. We pride ourself on excellent and personalised customer service.
Contact info
Oakfield Cottage, GL14 1JB, Newnham-on-Severn, United Kingdom
- 01594 517191
- admin@alisonsbiciclette.co.uk
- alisonsbiciclette.co.uk
4.9
Excellent
133 reviews
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Great customer service
Great customer service.
Had what I want. Easy to buy. Great communication.
Will use again.
15 April 2023
Reply from alisonsbiciclette.co.uk
With many thanks for taking the time to write this review
Reply from alisonsbiciclette.co.uk
Thank you for these comments which are much appreciated
Reply from alisonsbiciclette.co.uk
With many thanks for this feedback which is always appreciated
Good service and great prices
16 March 2023
Reply from alisonsbiciclette.co.uk
With many thanks for your comments
Great bike shop
as before excellent service, parts as described , value for money great product. would recommend
16 March 2023
Reply from alisonsbiciclette.co.uk
With many thanks for this review which is much appreciated.
Reply from alisonsbiciclette.co.uk
With many thanks for your comments which are much appreciated
Reply from alisonsbiciclette.co.uk
I always write to advise that your order has been received and when it will be dispatched.
Good price, good communication & fast delivery
Cheapest place on the net for 700c x 18 Scwalbe rim tape. Good communication and fast delivery. Also delivery costs are based on the items size and not a blanket amount like some companies (making delivery more than cost of item). Will buy from again.
2 February 2023
Reply from alisonsbiciclette.co.uk
With many thanks for commenting on my postal rates which helps to keep prices down.
Helpful, prompt advice
I ordered the wrong size and Alison was very prompt and helpful in changing the item tobthe correct size.
30 January 2023
Reply from alisonsbiciclette.co.uk
With many thanks for this - customer service is my top priority
Great service
Parts in stock - brilliant. Supplier interested in my order - delivery on time. 😀😀😀👍👍👍
19 January 2023
Reply from alisonsbiciclette.co.uk
A big thank you for this review which is very much appreciated.
Excellent service at a great price.
20 January 2023
Reply from alisonsbiciclette.co.uk
With many thanks for these comments - thank you
Very easy to order and very quick to…
Very easy to order and very quick to receive item.
18 January 2023
Reply from alisonsbiciclette.co.uk
With many thanks for your review which is much appreciated.
All items arrived in excellent…
All items arrived in excellent condition & very good communication throughout. Thank you.
16 December 2022
Reply from alisonsbiciclette.co.uk
With many thanks for these words, which are much appreciated.
A Great shop for the traditional cycle shops
What a lovely Website, it felt like traditional bike shop with some very well known components manufactures at good prices, with excellent delivery and superb communication from Alison.
I bought handlebar tape, weldtite products and Quick release skewers, all delivered within a 3 working days despite there being a postal strike at the time of my order.
Why use Amazon when we have this website?
I will definitely use Alison's Biciclette again.
Thanks
1 December 2022
Reply from alisonsbiciclette.co.uk
Thank you for this review which says just what I hope to deliver from my shop. It is greatly appreciated and thank you.
Reasons to buy from this seller
Great prices, very good communication and well packed.
Thank you
5 December 2022
Reply from alisonsbiciclette.co.uk
This is really appreciated and thank you.
Efficient & Reasonable Bike Part Supplier
I saw their bottom bracket cup set was at a competitive price and the postage was reasonable with an option to upgrade to 1st class for a few pence extra. So I ordered it and it arrived very promptly. My only suggestion for improvement would be to include the dimensions of the cups in the description of the item. It did say "standard" but, not being a very experienced bike mechanic, I wasn't sure this meant it would fit my bike, so was crossing my fingers until it arrived.
19 November 2022
Reply from alisonsbiciclette.co.uk
Thank you so much for this review and this really helpful comment. I will add the dimensions of the cups to the listings as this will be a most useful addition. Thank you.
Had hard to find headspacer and at a…
Had hard to find headspacer and at a great price , then got an email saying it despatched
Couldn’t do more an excellent seller
16 November 2022
Reply from alisonsbiciclette.co.uk
With many thanks for these kind words, which are much appreciated.
Can't fault the service
Can't fault the service - really nice personal communications makes you remember it's a nice little shop instead of a massive faceless corporation
15 October 2022
Reply from alisonsbiciclette.co.uk
With many thanks for these comments which point to the focus of customer service so important to my shop.
A very pleasant experience
A very pleasant experience. Personal contact with every step of the way explained. I would definitely recommend and purchase again.
28 September 2022
Reply from alisonsbiciclette.co.uk
With many thanks for this feedback which is much appreciated.
Great service and products at very…
Great service and products at very competitive prices too.
15 September 2022
Reply from alisonsbiciclette.co.uk
With many thanks for taking the time to complete this review which is much appreciated.
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