Billy Bilsland Cycles Reviews 166

Great service. Perfect delivery, thanks

Shop local. Very pleased with my new wheel set . Shop local, better deals and outstanding service. Thank you Neil. 5star!

Great being able to send gift certificate direct on a specific date ! Thank you.

Brilliant, experienced, knowledgeable staff who are all passionate about cycling and know you individually. I have purchased two separate bikes from Billy Bilsland Cycles and have journeyed all the way from London to do so.
Neil and the team are truly exceptional.
As a small, independent purveyor of velocipedes they truly understand your specific needs and tailor their service and support to suit you.

I have used Billy Blisland before to buy a gift card and it is perfect gift for cycling mad relative.
It is fast reliable and much appreciated by the gift recipient.

A straight forward and efficient online bike order delivered on time and as expected. Team were super helpful managing delivery pick up / drop off to hit a specfic day

Great level of service provided by knowledgeable staff.

excellent service as always. The shop ordered the kit I needed and it came really quickly.

The team at Billy Bilsland were fantastic, every one of them was helpful. I'd not had a bike for 30+ years so wasn't sure where to start. They guided me through the whole process over multiple visits, answered loads of questions, fit the bike and got me out on test rides. Really felt like they went above and beyond.

Very prompt delivery. Unfortunately, I had to return the shoes because they were too small. My email about returning them was replied to quickly and a refund given. However, the delivery charge wasn't refunded so I was out of pocket by over £8 after paying to return them.

As always there is cracking service at Billy Bilsland Cycles.
I ordered some items as Christmas presents on the website, they were ready to pick up at my convenience the next day.
Thanks folks, you made Christmas shopping easy!

Great service and advice from the guys in Billy Bilsland, the deal on the Elite indoor training set up was unbelievable value.

A fantastic bike at a reasonable price with fast delivery. A perfect present!

The bike was delivered on time, was competitively priced and well packaged.

Excellent service from Billy Bilsland. Genesis Flyer bike was at a nice price, arrived really quickly and was exactly as described on the website.

We came in to buy a bike for our 6-year-old. The team were super-helpful -- gave great advice, and stickers(!), and even let us test out the model and size we were considering in the Green! We weren't under any pressure to buy; in the end we placed an order through their excellent website, and one of the staff even dropped it off on his way home.

Bought voucher as a birthday gift. Very easy process.
Voucher delivered on time as requested and recipient was delighted.
Thank you

Everything went smoothly and extras added then delivery. I can’t fault this service and customer support and satisfaction.

Having bought the bike online and having doubts about whether it would be what I was after. I received the bike today and all my thoughts were of both the quality and visual delight it gave me , absolutely stunning and beautiful bike. I would like to than all at Billy Bilsland for going the extra mile and dedication to making this all possible.

They were great in all ways. Delivery was super quick (saved me from missing my son’s birthday present). Really helpful. Informative and came with instructions of how to set up the bike