I live in the USA and received a letter from Irving Stone at Alison Law Solicitors. I never heard of them and did not solicit any help. The letter states they have a client that passed away 4 years ag... See more
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Finally, My brother received VISA successfully. Thanks a lot team for your help. We had no hopes since we had two times refusal. Your help throughout the process is much appreciated. We are real... See more
Company replied
The staff at Alison Law were so professional, and helpful with our case. Shelley Karim was our contact with the company, she made a very stressful situation so easy to work through, explaining th... See more
Company replied
Alison Law and Mohamed Mohamed have been extremely helpful. They’re helping me get a visitor visa for my foreign girlfriend where other agencies have failed. Secondly they’re assisting in my eli... See more
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Company details
Written by the company
Alison Law Solicitors is an independent firm dedicated to providing our clients with optimum legal expertise and exceptional customer service. Client care is at the heart of our business, and we take pride in the relationships we build with our clients. We are a modern and progressive firm supporting our clients through direct lawyer contact, specialist advice, a Free Initial assessment for all initial enquiries and, most importantly, no hidden costs. We are proud to have 6 offices across the UK, and aim to expand our presence and provision of services with further offices to be opened in the foreseeable future. Our growing team of legal experts are available to help countrywide, across a range of areas.
Contact info
United Kingdom
- Hello@alison-law.co.uk
- alison-law.co.uk
3.1
Average
914 reviews
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My experience with Alison Law…
My experience with Alison Law Solicitors has been nothing short of disappointing. I engaged their services to apply for a Family Visa for my father, hoping for professional assistance and a smooth process. However, what ensued was a series of mishaps and inadequate service that left me deeply dissatisfied.
From the outset, there were promises of a strong case and reassurances of a positive outcome. I committed financially, paying substantial fees for both solicitor services and government application fees. Yet, when it came to the crucial stages of the application and subsequent appeal, communication was sorely lacking.
Attempts to obtain updates and engage with the firm were met with minimal responses, leaving me in the dark about the progress of my case. Shockingly, I only learned about a missed court date months after the fact, highlighting a significant oversight on their part.
The impact of their negligence has been profound, leading to financial strain and a toll on my mental well-being. Despite raising complaints, the resolution remains elusive, further adding to my frustration.
Overall, my experience with Alison Law Solicitors has been profoundly unsatisfactory. I would caution anyone considering their services to proceed with caution, as their inability to deliver on promises and provide adequate support has been deeply disappointing.
I have just added this updated following the response. The appeal was refused because I did not attend the court date in June 2023. I did not attend the court date because Alison Law failed to let me know that there is a court date despite emailing and asking for updates every two weeks. I was told about the missed court date in November 2023 by Alison Law's Head of Legal. I have sent and paid everything that is required only to be faced by long periods of silence. Even when you follow the internal complaints process, there is no response or serious follow up.
I have all the documents and emails to validated all the details here. I have now taken the issue to the The Solicitors Regulation Authority and to the Legal Ombudsman.
4 March 2024
Unprompted review
Reply from Alison Law Solicitors
Dear Sammy, The appeal has been refused. It's a difficult time for you. We have offered out of goodwill the refund of the Barrister fees. The initial case was complex in itself and we had to make good out of a bad situation you put yourself in. We are still willing to take it further.
Do not use …
They answered my initial enquiries but after I paid they did not answer a single email / message / or phone call. They use a standard form to collect information to process the spouse visa that did not fit our circumstances but never answered queries about what information we could provide instead. They gave incorrect advice on the financial route that we should take which would have resulted in us having to wait another 6 months to apply. They made an already stressful process more stressful. Ended up doing the application myself. Do not use.
2 March 2024
Unprompted review
Reply from Alison Law Solicitors
Dear Christine.
I’m Mohammed, and I’m one of the supervisor’s at Alison Law Solicitors. I’m very sorry that these issues have happened.
Our customers mean a lot to us, and we'd like to resolve this for you ASAP. Can you shoot me an email at welcomea@alison-law.co.uk to continue the conversation? I look forward to hearing from you.
Thank you,
Impossible to reach
My experience with Alison Law solicitors Manchester branch has been absolutely diabolical. I instructed them for ILR application for me and my children in June last year and have had no follow up since the application. I still don't have a response whether my application was successful after 8 months and cannot get hold of my solicitor. They don't answer the phone or respond to my emails and I have no way to track the application as they filled it in using their contact details.
2 March 2024
Unprompted review
Reply from Alison Law Solicitors
Hi,
I’m Mohammed, and I’m one of the supervisor’s at Alison Law Solicitors. I’m very sorry that these issues have happened.
Our customers mean a lot to us, and we'd like to resolve this for you ASAP. Can you shoot me an email at welcomea@alison-law.co.uk to continue the conversation? I look forward to hearing from you.
Thank you,
Firm to avoid
Firm to avoid . If you want the sanity of your mental health and finance. stay away from these. After they convinced me to agree of a fix fee, They stop working on my case on less I call and constantly email them. Did my fee waiver full of mistakes. And didn’t even fulling submit it. And remember you will lose your money with them. They have time to reply negative reviews but not emails or reaching out to you. Not professional at all..
26 February 2024
Unprompted review
Reply from Alison Law Solicitors
Hi,
I’m Mohammed, and I’m one of the supervisor’s at Alison Law Solicitors. I’m very sorry that these issues have happened.
Our customers mean a lot to us, and we'd like to resolve this for you ASAP. Can you shoot me an email at welcomea@alison-law.co.uk to continue the conversation? I look forward to hearing from you.
Thank you,
Mohammed Irfan
We didn’t ultimately go with Alison Law…
We didn’t ultimately go with Alison Law but Riz was very helpful and knowledgeable. It was useful to see what other options were available, thanks Riz for your time
26 February 2024
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
5 stars for this Law Firm they helped…
5 stars for this Law Firm they helped me all throughout the process Especially to Raisah Ahmed and Nadeem Akhtar it wasn’t easy journey as my situation was a bit complicated but It’s been month’s past and still I couldn’t believe I am now settled and no stress regarding my immigration status,
You guys are amazing Thank you for all the help I do really appreciate it.
I can’t thank you guys enough for all the effort you’ve put into my case.
Definitely will suggest you guys to my family and friends who might need an legal advice in the future.
Great Job Alison Law Solicitor 😊
1 August 2023
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
Highly professional and prompt response
20 February 2024
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
Avoid this company!
Avoid this company!
I came to use Alison Law after I had issues renewing my UK residency in September of 2023. This had previously always been a formality and I panicked, reaching out to a number of immigration law firms. Alison Law were the first to respond. There was an initial flurry of information and then quite a lot of pressure to transfer £3000 to Alison Law for a '7 day Visa Turnaround Service' which I did. I had all of the documentation in place from the previous application so the fee was for filing the application and forwarding the supporting documents I sent to Alison Law to the Home Office.
On the day of my biometric appointment I was informed that none of my documentation had been uploaded for review by Alison Law. My passport was taken at this point and I was informed that processing could take eight months. This was news to me as previous renewals had never been more than two weeks. Prior to the biometric appointment there was no mention of this possibility by Alison Law.
Immediately following the biometric appointment in September '23, I asked that Alison Law provide a letter detailing my immigration circumstances- I am self employed and my business requires travel to Europe. I cannot afford to shut down my earning potential for eight months with a family to support. I have been requesting this very simple document for five months now with nothing received from Alison Law beyond the occasional promise to provide and advice that it would not be wise for me to travel. It was clear that my actual circumstances were not understood, or of any concern to Alison Law.
The 7 Day Turnaround was a complete waste of my funds- there was no need to pay for this service when it is clear that the hold up is with the Home Office processing times extending up to eight months (I am still waiting). I would like to hope that Alison Law would have been aware of this fact and if they were, why was it not mentioned?
The total lack of follow up service despite repeated requests was a clear indication of where the customer stands with Alison Law.
I am sure, that as with all of the other negative reviews here, Alison Law will somehow try and turn this back on me. Lets see! My advice is to look elsewhere for assistance with UK immigration.
20 February 2024
Unprompted review
Reply from Alison Law Solicitors
Dear Paul, I am sorry you have had to resort to leaving a review. I have had the opportunity to review the file in brief. I have noted that you instructed the firm on 04th September 2023 and your application was submitted within 10days of your instructions to the firm. You attended the biometrics appointment and are currently waiting for a decision from the Home Office. We are aware of the Home office having delays in making decision and the length of time it has taken so far is not anything extraordinary. The Home Office aim to make decisions as soon as they can however with matters with exception circumstances these matters can take longer You instructed the firm after the expiry of your visa. Prior to instructing the firm you made an application which was incorrect, and this was rejected. You have informed us you would like a letter to preset to the Airport to enable you to travel in and out of the UK, we have informed you on a number of occasions this letter will not suffice, the Home Office are clear on leaving the UK whilst you have an application pending. The firm providing a letter will not over rule the Home Office stance. We are aware that you are travelling in and out of the UK whilst the application is pending and had provided you advise on this matter. We believe you frustrations should be directed to the Home Office who are yet to make a decision on your application.
Disgusting
Where do I begin? I applied for my family to come and visit us and see my daughter so at first, they promised me the world they were going to do everything my application form they were going to guide me with everything. Once they took my payment that was it, no one communicated they just left me to it. I kept chasing them. I would not recommend this solicitor firm, as I believe they don’t give it their all once they take your money, that’s it for them nothing else matters. I’m not happy with the way I’ve been treated even the after-care. No one seems to be bothered in what you’re saying they all work from home. And you can’t get through to them. Please don’t use this firm and waste your money..
After you seen my review, let me tell you a fact, then you decided not to proceed with my application again because of my review of given you! you telling me that’s professional?
19 February 2024
Unprompted review
Reply from Alison Law Solicitors
Dear Mrs Begum, we are sorry to learn you have felt the need to voice your views on this public forum. We are aware of your circumstances and understand you instruct the firm to prepare 3 visit visa applications, we also understand that very recently the applications were refused. I have noted you have not raised any complaints regarding the process whilst the firm was preparing your matter which would imply you were satisfied with the way the matter was progressing. The refusals are as a result of the Home Office decision, we do not have any control over the decision-making process except for the preparation of the application and documents. The Refusals do not comment on the way the applications were submitted however they are more concerned with the intention to return. This is a very common reason when it comes to visit visa refusals. We would like to take the opportunity to discuss this with you and will ask you send an to help@alison-law.co.uk and we can arrange a suitable time to discuss this.
I am surprised that this people are…
I am surprised that this people are allowed to practice. They are real SCAMMERS who prey on people’s vulnerabilities. If you write a negative review for the lack of transparency and integrity they ask you to remove it despite the fact that they don’t provide the service paid for. AVOID THIS!!!!
12 July 2023
Unprompted review
Reply from Alison Law Solicitors
Dear Ana, your file was in 2021. It is now 2024. I cant see how you realised that we are scammers now? ive got no emails since 2021 on 3 mailboxes. I think you are writing about the wrong company.
Why can't there be 0 star review…
Why can't there be 0 star review because that's all that Alison law Manchester deserve.
Lost over £1000. They ignored my calls, they ignored my emails too. I ended up cutting my losses and doing it myself. Thankfully I got the outcome I wanted no thanks to Alison law. I was then bullied into taking down my review. I wouldn't ever use this law firm again. Absolute con.
16 November 2023
Unprompted review
Reply from Alison Law Solicitors
Hi,
I’m Mohammed, and I’m one of the supervisor’s at Alison Law Solicitors. I’m very sorry that these issues have happened.
Our customers mean a lot to us, and we'd like to resolve this for you ASAP. Can you shoot me an email at welcomea@alison-law.co.uk to continue the conversation? I look forward to hearing from you.
Thank you,
Mohammed Irfan
A high level of customer service
A high level of customer service and attention with clear communication. Callbacks received on schedule. Many thanks Riz Ahmed for the advice received
1 February 2024
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
I had an amazing experience with this…
I had an amazing experience with this firm's services. The team was professional, knowledgeable, and went above and beyond to ensure that my needs were met. They were prompt, courteous, and provided exceptional service from start to finish. I would love to say a very special thank you to "Talat" the most hard working and dedicate solicitor that i have ever come across. I will highly recommend this firm and if you can get "Talat" to take on your case...you are very and you will get a positive outcome on you case.
She is very passionate when it comes to her client, making them feel relaxed, knowing it's going to have a positive outcome , leaving her clients very satisfied.
The family will like to thank Talat and the firm for a job well done.
22 January 2024
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
First I should say a big thank you to…
First I should say a big thank you to the Alison law firm family , I am so glad that my friend recommended me . Riz was so straightforward from the beginning telling us about timing and the costs and the issues in our case .At the end it all worked out when our fee waiver and human rights extension was approved so I am happy to pass on the good news .
1 December 2023
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
Residence Renewal
Good service good result right price
People are nice easy to deal with
3 December 2023
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
Very quick and efficient service
Very quick and efficient service, very helpful
17 January 2024
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
Riz was a great help and offered some…
Riz was a great help and offered some helpful free advice as part of our spouse visa application.
19 January 2024
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
Riz was super quick and helpful with my…
Riz was super quick and helpful with my questions about my visa
18 January 2024
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
I highly recommend Alison Solicitors…
I highly recommend Alison Solicitors for their exceptional assistance and care in handling my case. From the moment I had a phone call with them, they quickly understood the best course of action for my situation. They wasted no time in starting my case and I am still working with them. Their expertise and professionalism have been truly impressive. I am very pleased with their services.
28 December 2023
Unprompted review
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
Reply from Alison Law Solicitors
Thanks so much for your great review of our immigration service. We’ve passed your kind words on to our team. The Immigration dept are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our customer’s feedback for helping us to keep improving our service.
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