alieva.com Reviews 87

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Horrible customer service returned as instructed i tracked it then emailed them They said they didn't receive it yet I then screen shot it was delivered to them 3 days prior. Then they said oh yeah... See more

Rated 1 out of 5 stars

Absolutely horrible experience. I thought this was shop was professional but they are FAR from that. I returned my order and waited 2 weeks for my refund. They never refunded my order, I never receive... See more

Rated 1 out of 5 stars

Do not purchase from them!! Like others have said, when you return your items, they will NOT refund you back!!! I emailed them 4 times and the last email said, “We are terribly sorry for the delay, t... See more

Rated 5 out of 5 stars

I had the initial online reluctance/skepticism to purchase from Aliava but sooo glad I did. I have now ordered a few pieces and every single item has exceeded my expectations on quality, it has been... See more


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2.0

Poor

TrustScore 2 out of 5

87 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

On going problems since June 2021

On going problems since June 2021
A UPS representative informed me that they have issued a claim form to your company on July 2021 and have tried to contacting the company numerous of times regarding a refund payment. They stated they can not issue a refund within the company completing the form. I have yet to receive that refund from the company (Alieva) if there’s no response from the company I will file a police report of theft agents the company, take legal actions and also contact (BBB)Better Business Borough.
Please I beg of anyone it’s reading this do not purchase anything from this fraudulent company. They are only email-based you cannot talk to a live person on anything. I am very disappointed in his company and will not be recommending anyone and I will never order anything from this company again they have left a bitter taste in my mouth and this horrible experience. I gave the company no store but the system wouldn’t let me leave it blank.

30 July 2021
Unprompted review

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