I've been using Alensa for many years as they are everything I'm looking for in an online store. The lenses I buy are always in stock, their prices are the best I've found and my order arrives in less... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
By far the most consistently reliable company I've ordered from. My orders are shipped almost instantaneously and reach me after 2 days at the very maximum, which is a feat that no other company has a... See more
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Great experience so far. Good prices, good delivery times. I've been purchasing contact lenses for several years. I only once had an issue with the a broken package (courier's fault) and Alensa respon... See more
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The sunglasses I had bought almost 4 months ago broke as I was wearing them. I contacted Alensa to inform them and ask if there was a warranty. They asked me to send them back in order to have them ch... See more
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Company details
About Alensa.gr
Written by the company
Δωρεάν παράδοση πάνω από 49€
Η παράδοση είναι δωρεάν για όλες τις παραγγελίες άνω των 49 ευρώ και ξεκινά από μόλις 2,49 ευρώ για άλλες παραγγελίες. Οι αριθμοί παρακολούθησης παρέχονται με όλες τις παραγγελίες και οι περισσότερες παραδίδονται σε λιγότερο από 3 εργάσιμες ημέρες.
Δωρεάν δώρα για παραγγελίες άνω των 60€
Επιλέξτε ένα συναρπαστικό δώρο με την αγορά σας άνω των 60€. Τα δώρα αλλάζουν συχνά, οπότε μείνετε συντονισμένοι.
Άμεση αποστολή
Επεξεργαζόμαστε πάνω από 200.000 παραγγελίες κάθε μήνα και είμαστε περήφανοι που σχεδόν το 98% αυτών των παραγγελιών αποστέλλονται αυθημερόν.
Πάντα χαμηλές τιμές
Δεσμευόμαστε να σας προσφέρουμε τη χαμηλότερη ανταγωνιστική τιμή στην αγορά, και αν βρείτε καλύτερη προσφορά, θα την ισοφαρίσουμε.
Νο.1 ευρωπαϊκός προμηθευτής φακών επαφής
Είμαστε υπερήφανοι που διαθέτουμε το μεγαλύτερο απόθεμα φακών επαφής και των αξεσουάρ τους στην Ευρώπη, γεγονός που μας επιτρέπει να διατηρούμε χαμηλές τιμές και τέλεια εξυπηρέτηση λόγω της άμεσης αποστολής.
Σκελετοί υψηλής ποιότητας
Διαθέτουμε γνήσια προϊόντα μόνο από όλους τους μεγάλους κατασκευαστές. Το ηλεκτρονικό μας κατάστημα προσφέρει περισσότερα από 19.000 μοντέλα γυαλιών και γυαλιών ηλίου από περισσότερες από 80 μάρκες, συμπεριλαμβανομένων των Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger και Prada. Διαθέτουμε όλους τους σκελετούς στα αποθέματά μας και είμαστε έτοιμοι για άμεση αποστολή.
TOP Ποιότητα των φακών γυαλιών
Έχουμε όλους τους φακούς γυαλιών που κατασκευάζονται κατά παραγγελία για εσάς στην Ευρώπη. Για το σκοπό αυτό, συνεργαζόμαστε με κορυφαίους κατασκευαστές φακών παγκοσμίως, όπως η Zeiss, η Adrial ή η Essilor. Οι γιατροί μας τηρούν τα υψηλότερα πρότυπα στην παραγωγή και συναρμολόγηση των συνταγογραφούμενων γυαλιών.
Alensa.gr
Η γνώση και η εμπειρία που έχουμε αποκτήσει μέσα από 20 χρόνια παρουσίας στην αγορά μας έχει βοηθήσει να αναπτύξουμε έναν εκτεταμένο κατάλογο προϊόντων, μια αφοσιωμένη ομάδα εξυπηρέτησης πελατών και εκατομμύρια ικανοποιημένους πελάτες.
Η παράδοση είναι δωρεάν για όλες τις παραγγελίες άνω των 49 ευρώ και ξεκινά από μόλις 2,49 ευρώ για άλλες παραγγελίες. Οι αριθμοί παρακολούθησης παρέχονται με όλες τις παραγγελίες και οι περισσότερες παραδίδονται σε λιγότερο από 3 εργάσιμες ημέρες.
Δωρεάν δώρα για παραγγελίες άνω των 60€
Επιλέξτε ένα συναρπαστικό δώρο με την αγορά σας άνω των 60€. Τα δώρα αλλάζουν συχνά, οπότε μείνετε συντονισμένοι.
Άμεση αποστολή
Επεξεργαζόμαστε πάνω από 200.000 παραγγελίες κάθε μήνα και είμαστε περήφανοι που σχεδόν το 98% αυτών των παραγγελιών αποστέλλονται αυθημερόν.
Πάντα χαμηλές τιμές
Δεσμευόμαστε να σας προσφέρουμε τη χαμηλότερη ανταγωνιστική τιμή στην αγορά, και αν βρείτε καλύτερη προσφορά, θα την ισοφαρίσουμε.
Νο.1 ευρωπαϊκός προμηθευτής φακών επαφής
Είμαστε υπερήφανοι που διαθέτουμε το μεγαλύτερο απόθεμα φακών επαφής και των αξεσουάρ τους στην Ευρώπη, γεγονός που μας επιτρέπει να διατηρούμε χαμηλές τιμές και τέλεια εξυπηρέτηση λόγω της άμεσης αποστολής.
Σκελετοί υψηλής ποιότητας
Διαθέτουμε γνήσια προϊόντα μόνο από όλους τους μεγάλους κατασκευαστές. Το ηλεκτρονικό μας κατάστημα προσφέρει περισσότερα από 19.000 μοντέλα γυαλιών και γυαλιών ηλίου από περισσότερες από 80 μάρκες, συμπεριλαμβανομένων των Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger και Prada. Διαθέτουμε όλους τους σκελετούς στα αποθέματά μας και είμαστε έτοιμοι για άμεση αποστολή.
TOP Ποιότητα των φακών γυαλιών
Έχουμε όλους τους φακούς γυαλιών που κατασκευάζονται κατά παραγγελία για εσάς στην Ευρώπη. Για το σκοπό αυτό, συνεργαζόμαστε με κορυφαίους κατασκευαστές φακών παγκοσμίως, όπως η Zeiss, η Adrial ή η Essilor. Οι γιατροί μας τηρούν τα υψηλότερα πρότυπα στην παραγωγή και συναρμολόγηση των συνταγογραφούμενων γυαλιών.
Alensa.gr
Η γνώση και η εμπειρία που έχουμε αποκτήσει μέσα από 20 χρόνια παρουσίας στην αγορά μας έχει βοηθήσει να αναπτύξουμε έναν εκτεταμένο κατάλογο προϊόντων, μια αφοσιωμένη ομάδα εξυπηρέτησης πελατών και εκατομμύρια ικανοποιημένους πελάτες.
Contact info
ΒΑΣΙΛΕΙΟΣ ΚΑΛΥΒΑΣ – EXPANDECO - Alensa.gr, Τραχειά Αργολίδας, 21052, Δήμος Άργους-Μυκηνών, Greece
- +302112342483
- info@alensa.gr
- alensa.gr
4.8
Excellent
2K reviews
Asks customers to review
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Reply from Alensa.gr
Good morning,
We appreciate your feedback. Our priority is to consistently provide an efficient process.
We look forward to your next order.
Best regards,
Customer Service Team
Reply from Alensa.gr
Dear mr Kaklidakis.
We’re pleased to know you appreciated our fast shipping and hope to serve you again soon.
Best regards,
Customer Service Team
I buy my lenses every 6 months
I buy my lenses every 6 months. They always have stock and they ship really fast.
12 May 2026
Reply from Alensa.gr
Dear mr. Tsiskakis.
Thank you so much for your trust and your kind words!
We’re very happy to hear that you always find your lenses in stock and that you’re satisfied with our fast shipping.
We truly appreciate your continued support and look forward to serving you again every 6 months and beyond!
Best regards,
Customer Service Team
Reply from Alensa.gr
Dear Ms. Asimakopoulou,
Good morning. Thank you for taking the time to share your feedback. We are committed to ensuring a reliable process for every order, and we are glad everything was to your satisfaction.
We look forward to serving you again.
Best regards,
Customer Service Team
Reply from Alensa.gr
Dear Ms. Kess,
Thanks for the awesome support, we really appreciate it.
See you next time!
Best regards,
Customer Service Team
Great website
Ease of website . Good choice of products and pricing to choose from.Fast delivery!
15 May 2026
Reply from Alensa.gr
Dear Carole,
Good morning. We really appreciate your feedback!
It’s great to know that our user-friendly website, variety of options, and quick shipping made your shopping experience seamless.
Hope to see you again soon!
Best regards,
Customer Service Team
Reply from Alensa.gr
Good morning,
Thank you for the wonderful feedback!
We are glad you are enjoying our products, swift delivery, and special offers. We will keep the great deals coming!
Best regards,
Customer Service Team
Contact Lenses
I've been using Alensa for many years as they are everything I'm looking for in an online store. The lenses I buy are always in stock, their prices are the best I've found and my order arrives in less than a week. When placing an order there is usually the offer of a small free gift - this time I opted for a small tube of SPF sun cream. If I have one critisism - their website doesn't have an automatic translator from Geek to English, so I have to use google Translate, which is't the best.
13 May 2026
Reply from Alensa.gr
Dear mrs Moodie.
Thank you very much for your positive feedback and for your long-term trust in Alensa. We are delighted to hear that you are satisfied with our stock availability, pricing, and fast delivery service.
We are also glad you enjoyed the small gift included with your order!
Regarding your comment about our website, we truly appreciate it, this is valuable feedback that we will take into account for future improvements of the user experience.
Kind regards,
Customer Service Team
Excellent Customer Service 🩵
8 May 2026
Reply from Alensa.gr
Dear mr Katelanos.
Thank you very muchfor your kind words and support.
We truly appreciate your feedback and are delighted to know you were satisfied with our customer service. We look forward to serving you again soon!
Kind regards,
Customer Service Team
Reply from Alensa.gr
Dear mrs Damianeli.
Thank you very much, for your kind review.
We’re really glad to hear that you were satisfied with our fair prices and quick shipping. Your feedback is greatly appreciated, and we look forward to serving you again in the future!
Kind regards,
Customer Service Team
Reply from Alensa.gr
Dear Mr. Papadiotis.
Thank you very much! We’re glad to hear you are always pleased with your orders. We truly appreciate your continued support.
Kind regards,
Customer Service Team
Reliable experience
Really fast delivery, good prices and multiple methods of payment (including Klarna).
30 April 2026
Reply from Alensa.gr
Dear Mr. Makris,
Thank you very much for your positive feedback and for taking the time to share your experience with us.
We are very pleased to hear that you were satisfied with the fast delivery, our competitive prices, and the available payment methods. Your kind words are truly appreciated and serve as great motivation for our team to continue improving our services.
We look forward to serving you again in the future.
Kind regards,
Customer Service Team
Fantastic Experience
Fantastic website. So easy to use. Great communication about my order and delivery. Very good product and price. Re order every 3 months
14 May 2026
Unprompted review
Reply from Alensa.gr
Dear Ms. James,
Thank you very much for your wonderful feedback and for taking the time to share your experience with us.
We are delighted to hear that you found our website easy to use and that you were satisfied with the communication regarding your order and delivery. It is also great to know that you are happy with both the product quality and our pricing.
We truly appreciate your continued trust and your regular re-orders every three months. This means a great deal to our team and motivates us to keep delivering the best possible service.
We look forward to serving you again very soon.
Kind regards,
Customer Service Team
Best prices, great variety, always on time with DHL
Best prices, great variety, always on time with DHL. Also, you can order your new glasses following the prescriotion details and choosing any frame and lens type you want.
29 April 2026
Reply from Alensa.gr
Dear Mr. Avramidis,
Thank you very much for your positive feedback and for taking the time to share your experience with us.
We are very pleased to hear that you are satisfied with our prices, wide product variety, and the timely delivery via DHL. It is also great to know that you appreciate the option to order your glasses based on prescription details, while freely choosing the frame and lens type that best suits your needs.
Your trust and support are highly valued and motivate us to continue improving our services. We look forward to serving you again in the future.
Kind regards,
Customer Service Team
Dusty sunglassy
I m in love with sunglasses; they protect our eyes from harmful conditions and also grands us even more style to our total outfits
This and the many positive reviews I read led me to trust Alensa and make a purchase of a beautiful pair of GUCCI sunglasses
First things first;
Possitives:
1. The price was extremely good (in compare with other retailers) and I really appreciated the fact that I could choose to payment methow as I wanted
2. The product looks genuine and heavy to the hand. The lenses are also good
Negatives:
1. Shipping was slow and the other options for faster shipping was aproximately 20 euros higher. Since I order a lot, having to pay constantly for shipping fees isn't easy. But that's not really the deal here
2. The interior of the package wasn't fully secured as I could sense the glasses moving around while I was shaking the parcel
3. Even worse and unacceptable was the fact that the glasses came to me without any foams or protective plastics wrapped around them; this led them to be dusty and with some minor scratches which I really doubt it was due to the dust
Conclusion:
I strongly believe that this was a display's pair. Maybe this explain all the dust. On the other side though, the feel of wearing them defies that, as they were quite narrow to my temples and felt unused.
Nevertheless I have made numerous purchases and almost none of them arrived to me like that and this prevents me trusting them again
Maybe this was an one-time thing and I was this one-case that happened. One is certain; this whole mixed situation isn't approprepiate for a pair of GUCCI sunglasses that cost 300 euros and more, as the client's expectation are higher, equal to a power-house like that!
This was my most honest review from my experience with them and I really hope you'll have a better one..
9 May 2026
Unprompted review
Reply from Alensa.gr
Dear Customer,
Thank you for taking the time to share such a detailed review of your experience with us. We are pleased to hear that you appreciated the pricing and the quality of your sunglasses, but we are truly sorry to learn about the condition in which the product arrived and the disappointment this caused you.
The experience you described does not reflect the level of quality and service we aim to provide, especially for a premium product such as a pair of GUCCI sunglasses.
We would very much appreciate the opportunity to investigate this matter further and find an appropriate solution for you. Please contact our customer service team and include your order details so we can assist you directly.
Thank you again for your honest feedback, it helps us continue improving our service.
Best regards,
Customer Service Team
Reply from Alensa.gr
Καλή σας μέρα,
Σας ευχαριστούμε για την εμπιστοσύνη! Χαιρόμαστε που η παραγγελία σας έφτασε γρήγορα και με συνέπεια.
Θα χαρούμε να σας εξυπηρετήσουμε ξανά.
Με εκτίμηση,
Ομάδα Εξυπηρέτησης Πελατών
Reply from Alensa.gr
Dear Ms. Rizopoulou,
Thank you for the 5-star feedback!
We’re committed to maintaining this level of speed and quality for all your future orders. We truly appreciate your support!
Best regards,
Customer Service Team
Great shopping experience
Great shopping experience, wide range of products, fair prices, fast delivery.
1 May 2026
Reply from Alensa.gr
Dear Ms. Vossou,
Thank you for sharing your experience!
We are so glad to hear that our wide range of products and fair pricing met your expectations.
We look forward to your next order!
Best regards,
Customer Service Team
Great experience so far
Great experience so far. Good prices, good delivery times. I've been purchasing contact lenses for several years. I only once had an issue with the a broken package (courier's fault) and Alensa responded asap. Professionals.
5 May 2026
Unprompted review
Reply from Alensa.gr
Dear Customer,
Thank you very much for your kind feedback and continued trust over the years!
We are truly pleased to hear that you are satisfied with our prices, delivery times, and overall service. It is especially rewarding to know that our team was able to respond promptly and support you when there was an issue with the courier.
We greatly appreciate your loyalty and look forward to continuing to serve you in the future.
Kind regards,
Customer Service Team
Quick delivery!
30 April 2026
Reply from Alensa.gr
Dear Ms. Voukelatou,
Thank you very much for your review and your kind comments!
We are very happy to hear that you were satisfied with the quick delivery of your order. Providing fast and reliable service is always one of our top priorities.
We look forward to serving you again soon!
Kind regards,
Customer Service Team
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