Everything ok from your side, I'm totally satisfied with product and your service. Only small trouble with delivery, DHL doesn't deliver it to my door and requires me to went to their office, DHL suck... See more
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Always enough products in stock. Deliveries are always on time. If you order incorrectly by mistake, they will make sure they solve it for you...
Great service, as usual. Prompt with reasonable prices. Always my number one choice for ordering contact lenses when in Europe.
Dear Alensa, today I received lenses for my son, I want to express my gratitude to your entire team and wish you success, thank you!
Company details
About Alensa.com
Written by the company
Delivery
Delivery starts at just $9.90. Tracking numbers are provided with all orders, and most are delivered in less than 4 business days.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.com
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Delivery starts at just $9.90. Tracking numbers are provided with all orders, and most are delivered in less than 4 business days.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.com
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Contact info
Prague, Czech Republic
- info@alensa.com
- alensa.com
4.3
Excellent
42 reviews
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quick delivery and excellent cost
13 March 2026
Reply from Alensa.com
Thank you for your kind review, Paulo! We are delighted to hear that you enjoyed both the quick delivery and the competitive pricing. These are two pillars of the Alensa experience that we work hard to maintain. We look forward to serving you again. Kind regards, The Alensa Team
Everything ok from your side
Everything ok from your side, I'm totally satisfied with product and your service. Only small trouble with delivery, DHL doesn't deliver it to my door and requires me to went to their office, DHL sucks.
24 February 2026
Reply from Alensa.com
Dear Ilya, thank you for your kind review! We're glad to hear that you are satisfied with both the product and our service — that means a lot to us. We're sorry to hear about the inconvenience with the delivery process. While the courier's logistics are outside our direct control, we understand how frustrating it can be when a parcel isn't delivered to your door. We appreciate you sharing this feedback, and we'll keep it in mind. We hope to serve you again soon! Kind regards, The Alensa Team
Because my package is stuck in customs…
Because my package is stuck in customs and I would like some help to get delivered to my home !
11 February 2026
Reply from Alensa.com
Hello,
Thank you for your feedback. We are sorry to hear that your parcel has not yet arrived.
Please be assured that we are actively communicating with the carrier to help resolve this as quickly as possible. As mentioned in our recent emails, the local customs authorities require specific documentation directly from the recipient in order to complete the clearance process.
We kindly ask you to review the instructions sent to your email and provide the requested documents to the carrier at your earliest convenience. If you have already submitted them, please let us know so we can follow up on your behalf.
We truly appreciate your cooperation and thank you for your patience and understanding.
Kind regards,
Alensa Customer Service Team
Reply from Alensa.com
Hello Kenny,
Thank you for the positive review.
We are glad to hear that you are happy with our quick delivery!
Your feedback is very appreciated and we look forward to serving you again if you need anything else in the future as well.
Kind regards,
Alensa Customer Service Team
Reply from Alensa.com
Hello,
Thank you for the positive review.
We are glad to hear that you are happy with our services and the pricing as well!
Your feedback is very appreciated and we look forward to serving you again if you need anything else in the future as well.
Kind regards,
Alensa Customer Service Team
Fast delivery
Fast delivery, good product, but the price of the delivery little too expensive
2 December 2025
Reply from Alensa.com
Hello Lin,
Thank you for your review.
We are really glad to hear you were happy with the fast delivery and the product itself. We appreciate your feedback regarding the delivery price and will certainly take it into consideration as we continue working to improve our service.
We hope to serve you again soon!
Kind regards,
Alensa Customer Service Team
Everything was good
Everything was good: easy shopping on the website, easy selection, clear and easily accessible data and specifications, and fast delivery.
Thank you
23 October 2025
Reply from Alensa.com
Good day,
We're happy to hear that you found our website easy to navigate and that you received your order quickly. We appreciate you taking the time to share your positive experience with us.
Thank you!
Kind regards,
Customer Service Team
Very reliable website good service good…
Very reliable website good service good prices and fast shipping
22 October 2025
Reply from Alensa.com
Hello,
Thank you for the positive review.
We are glad to hear that your experience with Alensa has been a positive one and that your parcel has arrived quickly!
Kind regards,
Customer Service Team
Reply from Alensa.com
Hello Adnan,
Thank you for the positive review.
We are happy to hear that your experience with Alensa has been a positive one. Ensuring excellent service is a top priority for us and it is very good to know that we managed to meet your expectations.
Thank you once again for your support and we look forward to serving you again if you need anything else in the future!
Kind regards,
Alensa Customer Service Team
Reply from Alensa.com
Hello,
Thank you for the positive review.
We are glad to hear that you are happy with our service and quick dispatch.
Your support is very appreciated and we look forward to serving you again if you need anything else in the future as well!
Kind regards,
Alensa Customer Service Team
Reply from Alensa.com
Hello Rakel,
Thank you for the positive review. It is very appreciated!
We are glad to hear that your parcel has arrived quickly and that you enjoyed our good prices.
Kind regards,
Alensa Customer Service Team
Reply from Alensa.com
Hello Osama,
Thank you for your positive review.
We are glad to hear that you are happy with our service and that your parcel has arrived on time.
Your feedback is very appreciated and we look forward to serving you again if you need anything else in the future as well.
Kind regards,
Alensa Customer Service Team
Reply from Alensa.com
Hello Sarah,
Thank you for the positive review. It is very appreciated!
We are glad to hear that you found the ordering process to be easy and that you enjoyed the fast delivery.
We wish you a great day and look forward to serving you again if you need anything else in the future as well!
Kind regards,
Alensa Customer Service Team
Reply from Alensa.com
Hello,
We are sorry for the inconvenience caused.
Unfortunately, we were informed by our delivery partner that they were unable to complete a delivery to your address, which is the reason we had to cancel and refund your order. We understand how this experience must have been frustrating, and we are actively working with our partners to help prevent situations like this in the future.
If you have any questions, please don’t hesitate to reach out directly at info@alensa.com.
Once again, we apologize for the situation.
Kind regards,
Alensa
Very fast delivery and glad to received…
Very fast delivery and glad to received it!!!tq seller..i strongly recommend this great seller 5star
18 February 2025
Reply from Alensa.com
Hello Jennifer,
Thank you so much for the positive review! We are glad to hear that you are happy with the delivery and your purchase. Your recommendation means a lot to us! Looking forward to serving you again.
Kind regards,
Alensa
Very pleased with this purchase
Very pleased with this purchase. Every thing was as described and the delivery was very fast and convenient.
30 December 2024
Reply from Alensa.com
Hello Oren,
Thank you for the positive review. We are glad to hear that you were satisfied with your purchase and that we have met your expectations. We truly appreciate your support and look forward to serving you again!
Kind regards,
Alensa
Order was delivered in very good time
Order was delivered in very good time, delivery went well with no hitches. Good service. Thank you
5 December 2024
Reply from Alensa.com
Hello Jennifer, thank you for your positive review. We are glad to hear that your order was delivered on time and without any issues. We appreciate your kind words about our service and look forward to serving you again in the future!
Very helpful with my lost package!
5 November 2024
Reply from Alensa.com
Hello Rosemary, thank you for talking the time to leave a review. We are sorry to hear that the parcel has gotten lost but we are happy to hear that we have managed to help out with the situation. Providing helpful and reliable service is a top priority for us and if you ever need anything else, we're here to help!
Delivered to Japan in 4 days!!!
Awesome international service. DHL tracking number was sent within 2hours of placing order.
21 October 2024
Reply from Alensa.com
Hello, thank you for your kind words! We're thrilled to hear you had a positive experience with our international service and we appreciate you taking the time to share your feedback.
Recent Purchase
I received my purchase promptly and the merchandise has a long expiry date. A happy returning customer.
11 October 2024
Reply from Alensa.com
Hello Alan,
Thank you for your kind words! We’re delighted to hear that your order arrived promptly and that you’re satisfied with the products. We appreciate your loyalty and look forward to welcoming you back again soon!
Kind regards,
Alensa
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