Alegree Reviews 328

The shipment arrived in a reasonable amount of time. If you buy from outside the UK, you will likely be charged customs tax, that's what happened to me

Good price for Stringjoy guitar strings. Good communication and quick shipping

The guitar I have received is truly amazing. Everything is perfect about it. No defects. The only problem I had was the delayed time period. It took longer than expected for my guitar to arrive, but I can say it was worth the wait. Big thanks to the team that helped me throughout the whole process.

Bought a percussion item, was very good value as in a sale. Good communication re delivery and came in good time. No hesitation in recommending this business.

I needed 2 sets of alnico magnets fast and alegree had what I needed and sent them out nice and quick. Now I have a set of P90s that sound just how I wanted.

I purchased a case online a week ago. I wasn't getting info as far as emails on the shipment. I requested info on my shipment. I latter getting a email from a Alexander Green that there is an upcharge of $21 due to U.S tariffs.
I told him I was not going to pay a charge that was not agreed upon at the time of sale. Then, He sent me a whole explanation on how our our country and our U.S president was the cause of this upcharge. (no apology)
I found this very offensive and rude.
Who gave this employee right to
tell me about Tariffs?
I requested a full refund at that time.(which still hasn't appeared on my statement).
I requested refund status.
He send me a email telling me not to order from his country. What?
What kind customer service are they promoting?
I'm very dissatisfied with the way this was handled.
I will never order from this company again.

Visited the Alegree stand at the Guitar Show, Birmingham looking for a replacement Tune O Matic Bridge. Alex was really helpful and came out to our car to examine the guitar it was for. Shortly after, a Gotoh GT103B was retrieved from stock in his van and ready to collect on their stand. Super happy :-)

Alegree is always reliable and consistently good product. ;oD

Great price, excellent communication, well packaged, fast postage.

A great selection of quality guitar parts. I recently ordered another set of pickup sponges with springs.
These are brilliant and a huge improvement on the stock items.
Great service
Highly recommended

If I could give this company negative 5 stars I would.
terrible customer service. I placed an order with this company through EBay, when I asked if the item was in stock after I ordered it no response till the next day, and they where up set about me asking the question so I requested a cancelation. I then placed the same order with Amazon only to find it was the same company. there response was to cancel both orders. Avoid this company at all costs, they clearly don't have the stock when you place a order. they make out they have a large stock of musical spares and clearly they don't. I think they just work out of a shed. that's my opinion. If you like dealing with a company that are very abrupt rude and slow at Email reply's then they are ok I guess. but to Me Avoid them.

The website is reliable, but it could include the VAT to EU countries to the final price to avoid "surprises", at the end I had to pay the extra VAT and another handeling (pretty unfair charge from the post service).

a good item at a good price and very quick service.

The parts ordered were delivered in good time and were of high quality which allowed me to achieve the results I was looking to get from these parts

Good dealer. Perfect 👍

Always have great service and products.

Excellent quality pickups which match the description on the website perfectly. Delivery time / construction was longer than advertised, although this was understandable due to moving, and would have appreciated a wiring diagram being sent, but these are minor quibbles given the quality of the product.

Ordered a mute on 15 December but did not arrive until mid January
On search it stated it was in stock, I had to chase for updates- not good customer service and will not use again

Awesome site!

Good prices and fast service