Aldenyork Reviews 

116
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with their orders, frequently stating that items either never arrived or were incorrect, often regarding size, material, or overall appearance compared to website images. People also faced considerable challenges with the refund process, with many struggling to receive their money back, being offered only partial compensation, or encountering difficulties with the return procedure itself. The products received often did not match descriptions, leading to disappointment over perceived cheap or poor quality materials and construction. However, some customers also noted satisfaction with certain product qualities, describing items as premium, durable, and well-made, often exceeding expectations. Additionally, some reviewers found the delivery service to be acceptable, with orders arriving within a reasonable timeframe.

What people talk about most

Product

People report ambiguous experiences with product quality and accuracy, with many reviewers expressing... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing significant dissatisfaction, noting... See more

Order

Reviewers express significant dissatisfaction with their orders, frequently reporting issues such as never... See more

Refund

Customers had negative experiences with refund policies, often reporting difficulties in getting their money... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some experiencing quick delivery times of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I am not satisfied with shipping. Also I was asked to pay additional fees for customer service. At first I really complimented customer service. I hope my problem is resolved soon so I can continue to... See more

Rated 3 out of 5 stars

I ordered two pairs of sweatpants and a pair of shoes. Overall, the quality of both items was decent, though not exceptional. The sweatpants looked great, but the outer material felt inexpensive... See more

Rated 3 out of 5 stars

The wool turtleneck feels premium the moment you put it on. Not scratchy or stiff. Shipping was about 7 days which is solid.

Rated 2 out of 5 stars

I am SO TIRED of companies acting like they have an easy return/refund policy only for it to be the EXACT OPPOSITE. I'm starting to think that they do it to scam customers. That said, there is... See more



Contact info

2.7

Poor

TrustScore 2.5 out of 5

116 reviews

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No recent history of asking for reviews

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2.7

All reviews

(116)

116 reviews in the last 12 months

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Rated 1 out of 5 stars

Bait and Switch

I checked the site prior to placing an order and saw that they were New York based. I ordered some shoes, size 10 but they were too small. I contacted customer service to start a return and was 1st offered to keep the shoes (that don't fit) and get a 20% refund, which I declined. The other option was to make an exchange, which I requested. Next I was offered a 30% partial refund, which I declined. Then I was told to make an exchange I have to first ship the shoes to the United Kingdom, shipping fees my expense. Then I was offered a free replacement if I paid the $29.99 shipping fees (already paid $57.98 for the shoes). So my options were to return the shoes to the UK for a full refund (shipping fees my cost) or accept a new size but I would again have to pay for shipping ($29.99). Either way I would have to come up with excessive shipping fees to get the correct size.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Cheapest clothes I've ever seen

Cheapest clothes I've ever seen. Total scam. They said the products were premium leather, but they were cheap plastic (you didn't even need the tag to confirm this, although it did). The fit was absolutely wrong for the jacket, making it completely unwearable, and the bag arrived disfigured from packaging. Definitely not worth the high price.
Also, they don't deliver on their return policy - they promised "hassle free returns", but they don't pay for shipping so it would have cost me as much as I paid to buy the products. They only offered a 20% refund if I kept the product, and then raised it to 30% when given pushback. DO NOT BUY FROM THEM, it's a scam.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Had a horrific experience with them, they took the payment and sent over a jumper that was completely the wrong size. I sent it back to them and they refused to send back the money because I did not have a tracker on it. I sent them the receipt and they tried to tell me that I ordered the wrong size, which I did not. They took the money and refused to give it back. They are scammers.

4 April 2026
Unprompted review
Rated 1 out of 5 stars

I would NEVER BUY from this woman or…

I would NEVER BUY from this woman or Company. I will write Verbatim what she replied to me on a public post on IG! Here goes:
“ You are a disgusting POS and fully brainwashed. Research actually facts and stop believing propaganda! All the real data of immigrant crime is available for you DA!! “

Now, she has the right to an opinion, but calling people online disgusting pieces of shit, and dumbasses right out in the open, as a businesswoman, isn’t too smart.

Yes, I have the screenshot!

Good luck with this one!

18 April 2026
Unprompted review
Rated 5 out of 5 stars

fit better than i hoped

Got the belted dress and I was kinda unsure about sizing but it actually fit really well. The fabric feels premium and not cheap at all. Delivery took around 9 days but packaging was neat so no complaints.

11 March 2026
Unprompted review
Rated 4 out of 5 stars

took a risk and it paid off

The leather trousers were a bit risky for me but they actually fit great. They don’t feel stiff at all and move nicely. Took about a week to arrive.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

subtle but worn daily

The charm bracelet is simple but it works with everything. I’ve been wearing it daily and it still looks new. Came in like 7 days too.

9 March 2026
Unprompted review

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