Aldenyork Reviews 

119
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with their orders, frequently receiving items that were the wrong size or completely different from what was advertised online. The quality of products often fell short of expectations, with items described as cheap, poorly made, or not matching the advertised materials. People also faced considerable frustration with the refund process, finding it difficult to return items or obtain a full refund for unsatisfactory purchases. However, some customers also noted positive aspects regarding product quality, describing items as premium, durable, and well-made. Additionally, a few other people also felt that delivery times were reasonable, with some orders arriving quickly and well-packaged.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing significant dissatisfaction regarding... See more

Quality

People report ambiguous experiences with quality, with some customers expressing satisfaction with items like... See more

Order

Reviewers highlight significant dissatisfaction with their orders, frequently reporting issues with incorrect... See more

Refund

Consumers express significant dissatisfaction with the refund process, often describing it as difficult and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many experiencing long wait times, some up... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I am not satisfied with shipping. Also I was asked to pay additional fees for customer service. At first I really complimented customer service. I hope my problem is resolved soon so I can continue to... See more

Rated 3 out of 5 stars

I ordered two pairs of sweatpants and a pair of shoes. Overall, the quality of both items was decent, though not exceptional. The sweatpants looked great, but the outer material felt inexpensive... See more

Rated 3 out of 5 stars

The wool turtleneck feels premium the moment you put it on. Not scratchy or stiff. Shipping was about 7 days which is solid.

Rated 2 out of 5 stars

I am SO TIRED of companies acting like they have an easy return/refund policy only for it to be the EXACT OPPOSITE. I'm starting to think that they do it to scam customers. That said, there is... See more



Contact info

2.6

Poor

TrustScore 2.5 out of 5

119 reviews

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No recent history of asking for reviews

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2.6

All reviews

(119)

119 reviews in the last 12 months

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Rated 3 out of 5 stars

My Experience

I am not satisfied with shipping. Also I was asked to pay additional fees for customer service. At first I really complimented customer service. I hope my problem is resolved soon so I can continue to be satisfied with customer service.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

This business is a scam

This business is a scam. They haven’t delivered shoes I bought from them 3 months down the line. Their customer service is unresponsive! Just keep off!

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolute worst experience with any…

Absolute worst experience with any clothes store EVER!!! They are straight up crooks! Sent me shirts XL when I ordered medium they try to tell me the labeling is different for international but the shirts look like a damn dress on me I know what a medium is! They refuse to do anything to make it right!

11 February 2026
Unprompted review
Rated 3 out of 5 stars

This is a REAL company!!

I ordered two pairs of sweatpants and a pair of shoes. Overall, the quality of both items was decent, though not exceptional. The sweatpants looked great, but the outer material felt inexpensive and less soft than what I typically expect from athleisure wear (the inside lining was very soft and comfortable, which I appreciated). The shoes are visually appealing but offer VERY little traction, which was disappointing.

After placing my order, I came across several online reviews claiming customers never received their items and suggesting the company might be a scam. That was concerning. Thankfully, that was not my experience. My order did arrive; however, it took over a month to be delivered from China. I did appreciate being able to track the shipment throughout the process, which provided some reassurance.

In the end, the aesthetic is attractive, but considering the material quality and long shipping time, I’m not convinced the overall experience justifies the wait.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

I would give it 0 stars if I could

I would give it 0 stars if I could. Terrible quality and way too small. Had to return at my own cost ($104). It’s been months and have NOT received my refund for 3 items. I involved the Better Business Bureau and my credit card company is now involved and they are going after the refund. BUYER BEWARE!

13 December 2025
Unprompted review
Rated 1 out of 5 stars

jacket far too small & i had to mail…

jacket far too small & i had to mail the return overseas. still haven’t received my refund. i have to pay crazy shipping cost. would never have purchased had i known. worst customer service i’ve ever received. will tell anyone to avoid alden.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

A perfect fit

My order arrived on time .The fit of my order was perfect. I would highly recommend Alden .
CMA

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Don't buy anything from this website

Don't buy anything from this website
It's a company like to scam. People
I bought a sweater and they se d me the wrong size they told me that's how they label their clothes and they won't refund my money till I pay for shipping after they receive the items they will inspect then they see if they refund my money the cost of shipping more than the items scam

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not purchase from this scam site!!!

This company is a scam. The items they sell are complete junk and look nothing like what is advertised on the website. When you initiate a return they will have you ship it to a random location in the UK where the shipping costs are more than the item. Also, you can't contest it with your credit card because they list a "return policy" on their site the credit card will not allow you to dispute the purchase.

11 December 2025
Unprompted review
Rated 4 out of 5 stars

Love the pants but.....

Love the pants but it took Sooooooo long for them to ship I forgot about them. Order months before you want or need them

16 December 2025
Unprompted review

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