They answered me at 5:00 am in the morning and provided a live bus tracking link for my bus from Tirana to theth. Different from other big companies their customer service team is there to support you... See more
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Tirana AL pickup of just 2 pax by company rep @Tirana Internationl Hotel was perfect; he knew where to look for us, and escorted us to waiting SUV & driver. Trip involved segments, first to Durres,AL... See more
Durrës - Saranda experiences Sorry to say that, but this company is really amateur considering the fact they're working with tourists and not only locals. Like zero communication...First the clien... See more
We had a horrific experience going from Tirana to Saranda. The trip was awful to say the least! The bus arrived 1 hour and 15 min late. It was a nightmarish trip without air conditioning, burning brea... See more
Company details
Written by the company
AlbanianBus.com – Your Travel Partner for Buses & Tours in Albania AlbanianBus.com is the leading platform for booking reliable bus tickets across Albania and the Balkans. From Tirana to Theth, Shkodër, Sarandë, Berat, and beyond – we connect travelers to stunning destinations with clear schedules, secure payments, and real-time customer support. In addition to bus transport, we also organize unforgettable tours throughout Albania. From day trips to Ksamil, Blue Eye, and Berat, to multi-day adventures in the Albanian Alps, our tours are designed to showcase the best of Albania’s nature, history, and culture – always with professional guides and great value. Trusted by thousands of international travelers each year, we’re here to make your journey smooth, safe, and memorable.
Contact info
Rruga Don Bosko, 1044, Tirane, Albania
- albanianbus.com
2.7
Poor
32 reviews
Replied to 7% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
A reliable and budget-friendly option
A reliable and budget-friendly option. Highly recommend!
1 March 2025
Unprompted review
Affordable and convenient travel
Affordable and convenient travel. Would book again.
16 February 2025
Unprompted review
Great service
Great service! Everything was punctual and well-organized.
6 February 2025
Unprompted review
Loved the ocean views on this trip
Loved the ocean views on this trip! The bus was modern and comfortable.
4 February 2025
Unprompted review
One of the best bus services I’ve used…
One of the best bus services I’ve used in Albania!
28 January 2025
RUN RUN AWAY !! Never With Albanianbus
Never use this agency to do your excursions. They are not serious, they warn of the cancellation of your trip at 8 p.m. when they are supposed to pick you up the next day at 8 a.m. Because of them, I was not able to visit Berat!! They are incapable, unpleasant and not serious at all. Run away. I booked 2 times with them 2 days in a row and they cancelled at 8pm
7 October 2024
Unprompted review
Booked a transfer from Tirana Airport…
Booked a transfer from Tirana Airport to Saranda, the bus simply did not turn up
6 September 2024
Unprompted review
A messy, disorganised and frustrating service
I booked three tickets with Albanian Bus. One was OK, a second was refunded because they "no longer run that route". The third was a ticket from Tirana to Skopje. The day before the trip, I realised I didn't have any information on the departure point, so I contacted the customer service, who told me they don't run that route anymore and they would refund me the ticket. So I was left without a ticket the day before the trip, with no warning and no apology. In the end, I was able to get another ticket without any problems from Flixbus, but I wasted quite a bit of time and effort getting the whole thing sorted. I have received an email saying my money will be refunded, but have not received the money yet (two days later).
31 August 2024
Unprompted review
Scam- Fraud
Worst customer service ever. Unprofessional and ignorant. They do not pick up when you try to call them for help, it seems like the phone is out of order. It takes forever to get answered on WhatsApp, by then the bus has left without you in it. Customer service is doing nothing other than being rude and ignorant. If it feels like a scam it; probably is.
15 July 2024
Unprompted review
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