I have now been using the collagen for 5 months I had to have knee surgery I had three torn meniscus and I wanted to build some strength in my bones as well as my skin. For the value when it's half of... See more
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Review summary
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Reviews shaping this summary
My husband (64) is already seeing substantial new hair growth on the crown of his head after 3 weeks of using Ayala's multi collagen supplement. I am 59 & have been using it for about 6 weeks. I al... See more
Oddly enough I found this off a social media add. I love Jillian Micheals and she reps for them...so I figured I would try. I use the Multi Collagen and the Creatine. Both products have made a noticea... See more
Company replied
Customer service the best . I had a problem of them billing me twice after receiving my confirmation invoice by email. I sent them a email, within 30 mins .I got a refund. It was probably a clitc... See more
Company details
Written by the company
Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.
Contact info
Miami, United States
- help@alayanaturals.com
- alayanaturals.com
4.8
Excellent
566 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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I love that my subscription price
I love that my subscription price, availability and ease of of date changes is the best experience I’ve had with subscriptions. I also love my collagen, been getting it here for roughly 3 years. Wouldn’t change anything.❤️❤️❤️❤️
15 April 2026
It was very easy to order and my order…
It was very easy to order and my order came quickly.
I seem to have improved my skin and hair. My joints are less painful.
15 April 2026
Reply from Alaya Naturals
Paula, so glad you're noticing positive changes in your skin, hair, and joints. That's exactly the kind of full-body response our Alaya Naturals Multi Collagen is designed to support. And we're happy the ordering experience has been easy. Thank you!
Collagen is Your Friend
I have been using the Multi Collagen unflavored powder by Alaya Naturals for over a year now! Since I made the switch (from another brand), I feel and see the difference ~ in my complexion, my nails, and in my digestion. I mix 1 scoop in my morning tea and I'm good to go. I love the fact that Alaya Naturals incorporates 5 different types of Collagen into their formula. It works for me, and I'm confident it will work for you!
22 April 2026
Reply from Alaya Naturals
Nancy, a year in and still loving it means a lot to us. Glad you are noticing positive changes, and the morning tea routine sounds perfect. So happy you made the switch!
I just started a month ago and I wanted
I just started a month ago and I wanted to add cologen to my daily routine and so far it's making a difference in my day. I'm 56 and people say I don't look 56 but they think I'm in my late 30's. I want to maintain my looks and it is helping me inside and out!!!
19 April 2026
I love Alaya Naturals collagen powder
I love Alaya Naturals collagen powder. I get the vanilla flavor and it tastes great in my coffee!
15 April 2026
Reply from Alaya Naturals
Romi, vanilla collagen in your morning coffee sounds like the perfect way to start the day. So glad you're loving it, thanks for the feedback!
Very easy to order especially since I…
Very easy to order especially since I needed to order my collagen sooner then my original order date. I didn't have to wait.
21 April 2026
Reply from Alaya Naturals
Flexibility to order when you need it without being locked into a rigid schedule is exactly how we designed the subscription experience. Glad it worked seamlessly for you!
Alaya’s Multi Collagen really works
Alaya’s Multi Collagen really works! I love it and shipping is super fast.
21 April 2026
Reply from Alaya Naturals
Thomas, we're glad to hear Alaya Naturals Multi Collagen is working for you! We take fast shipping seriously too. Thanks for sharing!
It was unbelievably fast delivery!
It was unbelievably fast delivery!! I love the collagen so always very happy with that!
12 April 2026
Reply from Alaya Naturals
Bonnie, we're so glad to hear that! Fast delivery and a product you love is always the goal. Thank you for being a loyal customer!
Easy ordering and great price.
20 April 2026
Reply from Alaya Naturals
We love hearing that. Thank you for the review!
I have been purchasing from this…
I have been purchasing from this company for the last six months. I like that the products do not contain sugar and dissolve easily in water or any beverage of choice. The ingredients are straight forward also! The shipping has been great. I love Alaya!
20 April 2026
Reply from Alaya Naturals
John, six months of consistent use and you appreciate the clean ingredients, no sugar, easy dissolving, and straightforward formulation. That is exactly the kind of transparency we build every product around. Glad the shipping has been great too. Thank you for choosing Alaya Naturals!
I love this product been on it since…
I love this product been on it since 2020.. I stock up when there are sales.
19 April 2026
Reply from Alaya Naturals
Lisa, since 2020 that means the world to us. So glad you stock up during sales. Thank you for five years of loyalty!
Reply from Alaya Naturals
Jen, so glad you love them! Thank you for choosing Alaya Naturals.
Reply from Alaya Naturals
Emma, that's exactly what we love to hear. Thank you!
I love alaya products.
18 April 2026
Reply from Alaya Naturals
Tracy, we love that! Thank you for being part of the Alaya family.
There was a mix up with my order
There was a mix up with my order, was not pleased with that
Reported and it was immediately fixed and with great customer service
That’s the kind of company i trust and want to do business with
Thank you
16 April 2026
Unprompted review
Reply from Alaya Naturals
Patricia, the fact that a mix-up happened but our Alaya team fixed it immediately is exactly how customer service should work. Earning your trust through action means more to us than anything. Thank you for sticking with us!
I like the product but don’t like a…
I like the product but don’t like a 6.95 shipment every month
9 April 2026
Reply from Alaya Naturals
Beverly, we hear you on the shipping cost. We only pass along what the carrier charges and do not mark it up, but we know it adds up month after month. Our subscribe-and-save bundles and promotions can help offset that cost, and orders over $50 ship free. We appreciate your loyalty and your honest feedback!
Feeling better after taking the Collagen
Feeling better after taking the collagen. My joints are starting to move with less pain and my hair feels fuller
17 April 2026
Reply from Alaya Naturals
Terri, so glad you're feeling better! Thank you for sharing your experience.
I made an order mistake and your…
I made an order mistake and your customer service corrected it immediately.
16 April 2026
Reply from Alaya Naturals
Marta, mistakes happen, and what matters is how fast they get fixed. Our customer service team takes pride in making things right immediately. Glad we could take care of it for you!
I am currently anemic so I have to take…
I am currently anemic so I have to take iron twice a day. Most of us what that means😞. I have been taking Aaliyah Advanced Synbiotic. What a relief!! Things could not be better!!
9 April 2026
Reply from Alaya Naturals
Joanne, so glad you're enjoying Alaya Naturals Advanced Synbiotic. Thank you for sharing your experience.
Quick delivery!
8 April 2026
Reply from Alaya Naturals
Deedee, glad it arrived quickly! Thank you for the review.
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