Alaya Naturals Reviews 481

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 457 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, especially the collagen, for delivering noticeable improvements in hair, skin, nails, and joint health. Many appreciate the quality of the ingredients, noting the inclusion of five collagen types and the absence of sugar, and find that the products dissolve easily and are tasteless when mixed with beverages. The ordering process is consistently described as easy and efficient, with fast shipping and good communication regarding deliveries. However, some people were dissatisfied with specific product flavors, particularly those containing artificial sweeteners. A few customers also mentioned issues with shipping costs for single items or subscription orders, and there were occasional reports of order mix-ups.

What people talk about most

Product

Consumers express high satisfaction with the product. Many reviewers praise the effectiveness of the... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers praise the high quality... See more

Order

Customers generally express satisfaction with the ordering process, highlighting its ease and efficiency.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

User experience

People report positive experiences with the user experience. Many customers appreciate the convenience of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I add a scoop of the unflavored Ayana collagen to my morning coffee every morning. Easy peasy! I am thrilled it is five collagen types and clean anima sources. I tried the vanilla flavor and did no... See more

Rated 5 out of 5 stars

I have been using the Multi Collagen unflavored powder by Alaya Naturals for over a year now! Since I made the switch (from another brand), I feel and see the difference ~ in my complexion, my nails,... See more

Company replied

Rated 5 out of 5 stars

Oddly enough I found this off a social media add. I love Jillian Micheals and she reps for them...so I figured I would try. I use the Multi Collagen and the Creatine. Both products have made a noticea... See more

Company replied

Rated 5 out of 5 stars

I started using the Alaya Multi Collagen powder about 3 months ago. I put it in my morning coffee and I do not detect any taste and it blends into my coffee smoothly. What I have noticed is much str... See more


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

Written by the company

Alaya Naturals is a premium wellness brand focused on quality, transparency, and evidence-based formulations designed to support everyday health. Founded by a wellness entrepreneur who set out to create the supplements she couldn’t find herself, Alaya was built on a simple belief: integrity should guide every formula, from sourcing to final production. Today, Alaya has proudly served over 700,000 customers, earning trust by prioritizing ingredient quality, meaningful dosages, and bioavailable forms the body can recognize and use. Our product line includes Multi Collagen, Advanced Synbiotic, Micronized Creatine, Joint Support, Metabolism Plus, Daily Essentials, and more, all designed to integrate seamlessly into real-life routines. We focus on research-backed ingredients and avoid unnecessary fillers or trend-driven additions that don’t serve a clear purpose. Every product is manufactured in cGMP-certified facilities and third-party tested to help ensure quality, consistency, and transparency. Beyond formulation, we believe the customer experience matters. We strive to provide responsive support, clear communication, flexible subscription options, and a seamless ordering process. Our goal is to make it easier for people to feel confident in the supplements they choose. At Alaya, we believe wellness should be thoughtful, practical, and rooted in integrity — because quality should never be an afterthought.


Contact info

4.8

Excellent

TrustScore 5 out of 5

481 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Last month or perhaps two months ago

Last month or perhaps two months ago, I wrote I had lost my hair to chemo, years ago. With your product, my hair has returned richer, fuller, thicker and my skin healthier.

I received NO credit for this earnest response. Was unable to upload a photo. My hair is beautiful.

3 May 2026
Rated 5 out of 5 stars

Multi collagen and creatine

I have received 2 products, multi collagen and creatine. I have used the collagen for a month. It is easy to use and completely dissolves quickly. I have had no issues so I put this on auto delivery.
The creatine also dissolves easily.

7 May 2026
Rated 4 out of 5 stars

I really like the product

I really like the product. I'm 67 and my skin has been problematic all my life. The collagen has helped with the dryness and texture seems a little better. I will continue to use and hope it improves more over time.

7 May 2026
Rated 3 out of 5 stars

Poor Customer Service

I received my last order and one of the containers seemed to be leaking powder so I sent a question to the help center via email 4 days ago and I still have not gotten a response from them. I love the multi collagen, my nails are stronger and my skin looks better but the customer service department needs to do better.

30 April 2026
Rated 5 out of 5 stars

They have good deals

They have good deals! The shipping seems quick!
If I have a question customer service gets right back to me. Been using their collagen over 5 years now!

29 April 2026
Rated 4 out of 5 stars

I love this collagen

I love this collagen. I’ve been using it for over 5 years and it definitely shows in my hair and skin. I’ve tried others in between but they don’t compare. I always go back to Alaya.
The only reason why I gave it four stars is the price could be a little more reasonable.

5 May 2026
Rated 5 out of 5 stars

So far so good

So far so good. I am finding a difference in how I feel and my overall energy with using daily creatine. I trust this company and the purity of their products. And their prices are the best I've found.

29 April 2026

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