Akazuki Japanese store Reviews 42

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fast delivery for the best juice ever! I’ve been reordering Shikuwasa for years now and this business always delivers quickly, in spite of it being by Air Mail coming from Okinawa. Product is always w... See more

Rated 5 out of 5 stars

this is a great shop, selling things i can't normally get where i live, including: the best quality tamagoyaki pan i've ever had (i use it every few days), and the wonderful golden shikuwasa, which i... See more

Rated 5 out of 5 stars

Perfect Way to Share the Beauty. The Akazuki Japanese Goods store is a perfect way to share the beauty and simplicity of japanese style household goods with loved ones. Our set of Donburi bowls are... See more

Rated 4 out of 5 stars

I had some issues with the non-responsiveness of the company, but they have explained and rectified them after they read my rather angry review. Thank you for your responsiveness. It is greatly apprec... See more

Company replied

Company details

  1. Kitchen Supply Store

Written by the company

"Akazuki.com" is a Japanese online retail store that sells a wide range of products, including kitchenware, cookware, tableware, and more. The store is based in Japan and ships to customers worldwide. They offer a wide variety of Japanese brands. The store is known for offering high-quality products at competitive prices. They also have a wide variety of products for people who loves Japan culture and its traditional items.


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

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Rated 5 out of 5 stars

Fast delivery for the best juice ever

Fast delivery for the best juice ever! I’ve been reordering Shikuwasa for years now and this business always delivers quickly, in spite of it being by Air Mail coming from Okinawa. Product is always well packaged, fully sealed, never damaged, superb juice quality.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

this is a great shop

this is a great shop, selling things i can't normally get where i live, including: the best quality tamagoyaki pan i've ever had (i use it every few days), and the wonderful golden shikuwasa, which i drink regularly. the prices are affordable and the service and shipping is consistently good and reliable. i shall be returning regularly for more shikuwasa, amongst other goodies. thanks, akazuki!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

The Akazuki Japanese Store —highly recommended

The Akazuki Japanese Store delivered my cast iron omelette pan to the UK in great shape, well packaged, and on time... I have been searching for the ultimate Japanese pan for some time, and I have found it... so delighted with the professional experience and service received.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent items

Excellent items and made life easier after visiting Japan and not having to bring gifts in luggage.
Only problem is there are items sold out but still offered on website.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Really great! Easy to browse and nice selection - bought a katsuobushi + grater for my dad's birthday, and it arrived pretty quick with no problems at all. Would definitely use again / recommend!

2 May 2025
Unprompted review
Rated 5 out of 5 stars

My nephew is getting married and he…

My nephew is getting married and he loves to cook and eat Japanese cuisine. I found your company on line and was impressed with their items. I placed an order and received my Donburi bowls faster than I expected but even though everything was wrapped with bubble wrap, one of the bowls was broken. I reported the breakage and a replacement bowl was sent immediately. I have now received that bowl in perfect condition. I highly recommend this company to anyone wanting good quality Japanese dinnerware and bonus points for their customer service department. Thank you.

22 March 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied and happy customer

I’ve been ordering from this company for over 10 years now and every shipment has been perfect and on time. Their customer service has been outstanding and their products are amazing.

19 June 2024
Unprompted review
Rated 5 out of 5 stars

Pan well made

Pan well made. I use it almost every day. Easy to clean and food doesn’t stick with little oil used. Would recommend for quality cookware.

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Ramen bowl/ kitchenware

I was looking for quality ramen bowls and other kitchen ware. Everything was easy to find, and came exactly as advertised. Their website is easy to navigate, and the shipping speed is unmatched in my opinion.

24 March 2024
Unprompted review
Rated 5 out of 5 stars

Superb quality Japanese goods

I have ordered from this company many times. Quality of items is superb. Shipping is VERY fast and all items arrive carefully packed and intact. Prices are excellent especially given the quality.
I give this company my highest recommendation.

24 January 2024
Unprompted review
Rated 4 out of 5 stars

Poor service at first, but it was made up in the end.

I had some issues with the non-responsiveness of the company, but they have explained and rectified them after they read my rather angry review. Thank you for your responsiveness. It is greatly appreciated.

14 January 2024
Unprompted review
Akazuki Japanese store logo

Reply from Akazuki Japanese store

Hello,
I'm sorry to learn that you experienced difficulties with your order.
-> " They didn't do anything "
Our team has responded to your email with a tailored offer on 01/26:
"Thank you for your recent purchase! We've noticed an error on the product page at the time of your order. To rectify this and ensure your satisfaction, we're offering you a $15 coupon for your next order. We value your business and appreciate your understanding."

We understand that our previous response may not have fully met your expectations. To ensure your concerns are addressed satisfactorily, a member of our team will be reaching out to you shortly.

Regards

Rated 5 out of 5 stars

Could not be happier!

It was easy to place my order and my items were of the highest quality. I only wish there would be more items to choose from. It’s a relief to buy things of excellent quality made in Japan, for I am tired of brands that produce in China and still charge a lot.

20 July 2023
Unprompted review
Rated 5 out of 5 stars

Great Service and Support

International shipping is great along with quick customer for my frequent questions. I look forward to seeing new arrivals to the shop and look forward to ordering from Akazuki in the future.

30 May 2023
Unprompted review
Rated 5 out of 5 stars

Great Service 360°

I have been a returning customer for years for a very simple reason. Every single time every item I have ordered has arrived fast and in perfect condition. All items in packages are always well wrapped up with care. When/if there's something wrong their customer service acts fast and with efficiency, to resolve the matter always to your satisfaction. I will keep ordering from 'Akazuki' again and again because they are truly honest and reliable. They provide what I call, 'great service 360°'.

18 January 2023
Unprompted review

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