Airtumble Reviews 

161
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I'm a parent of a 4 year old little girl who's dream is to be a gymnast competing at Olympics someday. We have bought several equipments from various companies and never came across quality and afford... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience with purchasing the air tumble mat although hasn't been used yet. On a Sunday morning within a couple of hours of ordering had a phone call from the company just to let me know t... See more

Company replied

Rated 5 out of 5 stars

I called AirTumble before purchasing and the gentlemen who answered was great from start to finish! He helped me chose which product, explained the delivery to me in detail and talk about the companie... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service - our 2 year old tumble track is going strong and looks like new! The company really do seem to value their customers and have recently offered to send me a replacement bag (a... See more

Company replied

Company details

  1. Sporting Goods Store
  2. Gymnastics Center

Written by the company

AirTumble are a dedicated supplier of premium Air Tumble Tracks and air products for home users, gymnastic clubs, cheerleading clubs, martial arts clubs, schools and leisure centres.


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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4.9

All reviews

(161)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience with purchasing…

Fantastic experience with purchasing the air tumble mat although hasn't been used yet. On a Sunday morning within a couple of hours of ordering had a phone call from the company just to let me know that the thickness of the mat may be different than others. Also confirmed that the delivery would be a few days which they kept to. Great service.

18 February 2024
Airtumble logo

Reply from Airtumble

Hi Georgina,

Thank you for taking the time to leave such a terrific review! We work hard to provide the best customer service possible so many thanks for your great feedback.

Please do not hesitate to get in touch if you require any further assistance in the future.

AirTumble

Rated 5 out of 5 stars

I don't often leave reviews but this…

I don't often leave reviews but this company, and personally Ben go above and beyond with customer service. Fantastic service, speedy delivery and soft play is loved by my twins

6 February 2024
Unprompted review
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Reply from Airtumble

Hi Laura,

Thank you for taking the time to leave such a terrific review! We work hard to provide the best customer service possible so many thanks for your great feedback.

Please do not hesitate to get in touch if you require any further assistance in the future.

AirTumble

Rated 5 out of 5 stars

Ben has been excellent and his customer…

Ben has been excellent and his customer service is amazing. Helping in any way that he could. Would definitely shop here again

5 January 2024
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Reply from Airtumble

Hi Michelle,

Thank you for taking the time to leave such a terrific review! We work hard to provide the best customer service possible so many thanks for your great feedback.

Please do not hesitate to get in touch if you require any further assistance in the future.

AirTumble

Rated 5 out of 5 stars

Great service arrived next day had a…

Great service arrived next day had a courtesy call when I ordered it
Connecter works well

21 December 2023
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Reply from Airtumble

Hi Iain,

Thank you for taking the time to leave such a terrific review! We work hard to provide the best customer service possible so many thanks for your great feedback.

Please do not hesitate to get in touch if you require any further assistance in the future.

AirTumble

Rated 5 out of 5 stars

Excellent customer service from Ben

Excellent customer service from Ben. Great company to deal with.

17 December 2023
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Reply from Airtumble

Hi Anita,

Thank you for taking the time to leave such a terrific review! We work hard to provide the best customer service possible so many thanks for your great feedback.

Please do not hesitate to get in touch if you require any further assistance in the future.

AirTumble

Rated 5 out of 5 stars

Excellent customer service

Amazing customer service. As soon as I placed my order Ben rang and gave an update on delivery expectations for the Christmas period. Such a reliable and honest company. Would highly recommend AirTumble.

13 December 2023
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Reply from Airtumble

Hi Gemma,

Thank you for taking the time to leave such a terrific review! We work hard to provide the best customer service possible so many thanks for your great feedback.

Please do not hesitate to get in touch if you require any further assistance in the future.

AirTumble

Rated 5 out of 5 stars

Customer service was amazing

Customer service was amazing, I wanted to pick these items up to make sure i had them for my daughter for christmas. He went above and beyond to help me organize pick up. Highly recommend

9 December 2023
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Reply from Airtumble

Hi Shaun,

Thank you for taking the time to leave such a terrific review! We work hard to provide the best customer service possible so many thanks for your great feedback.

Please do not hesitate to get in touch if you require any further assistance in the future.

Happy Tumbling!
AirTumble

Rated 5 out of 5 stars

Quick delivery of good product

Quick delivery of good product - Airtumble mat.

23 November 2023
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Reply from Airtumble

Thanks Ian for taking the time to leave such a great review. It is much appreciated!

As always, please do not hesitate to get in touch should you require any assistance in the future.

Happy Tumbling!
AirTumble

Rated 5 out of 5 stars

The airtrack is high quality

The airtrack is high quality, and the customer service also fantastic. Can’t recommend highly enough.

21 March 2023
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Reply from Airtumble

Hi Kate,

Thank you for taking the time to leave such a terrific review! We work hard to provide the best customer service possible so many thanks for your great feedback.

Please do not hesitate to get in touch if you require any further assistance in the future.

Happy Tumbling!
AirTumble

Rated 5 out of 5 stars

Helpful service

Ben was really helpful making sure my order arrived safely.

26 November 2023
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Reply from Airtumble

Hi Rosie,

Thank you for taking the time to leave such a terrific review! We work hard to provide the best customer service possible so many thanks for your great feedback.

Please do not hesitate to get in touch if you require any further assistance in the future.

Happy Tumbling!
AirTumble

Rated 5 out of 5 stars

Great customer service

Great customer service, thank you, Can’t recommend AIRTUMBLE enough! Thank you for your help.

26 November 2023
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Reply from Airtumble

Hi Sarah,

Thank you for taking the time to leave such a terrific review! We work hard to provide the best customer service possible so many thanks for your great feedback.

Please do not hesitate to get in touch if you require any further assistance in the future.

Happy Tumbling!
AirTumble

Rated 5 out of 5 stars

Would highly recommend the

Very straightforward from sale right to delivery. Kept up to date at all times with even a phone call to let me know what was happening with the delivery. Would highly recommend buying from here and I won’t hesitate to buy again from here.

22 November 2023
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Reply from Airtumble

Hi Jacqueline,

Thank you for taking the time to leave such a terrific review! We work hard to provide the best customer service possible so many thanks for your great feedback.

Please do not hesitate to get in touch if you require any further assistance in the future.

Happy Tumbling!
AirTumble

Rated 5 out of 5 stars

Good communication

Good communication, quick despatch. Item as described, good packaging. Fairly competitive price.

18 November 2023
Airtumble logo

Reply from Airtumble

Hi Magda,

Many thanks for taking the time to leave a review.

We really appreciate your feedback and was delighted to hear about your positive experience.

Happy Tumbling!
AirTumble


Rated 5 out of 5 stars

Great customer service

How refreshing to deal with a company with great customer service. My online query was answered immediately and followed up by a phone call to check delivery. Well done Ben.

20 November 2023
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Reply from Airtumble

Hi Christine,

Many thanks for taking the time to leave such a great review. It is much appreciated!

We are so pleased to hear about the positive customer service you received.

Please do let us know if we can be of any further assistance in the future.

Best Regards
AirTumble

Rated 5 out of 5 stars

Great customer service

Great customer service
Amazing product

14 November 2023
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Reply from Airtumble

Thank you Louisa for taking the time to leave such a great review.

We strive for excellence when it comes to customer service so we are so pleased to receive your great feedback.

As always, please do no not hesitate to get in touch if we can be of any assistance in the future.

Happy Tumbling!
AirTumble

Rated 5 out of 5 stars

This company is amazing.

This company is amazing.
We are yet to look at the actual track but as a company they are fantastic.we missed the delivery twice and they called up to try and arrange everything so we would recieve the track. They checked that it has been safely delivered. 5 star company!!!

20 October 2023
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Reply from Airtumble

Hi Amy,

Thank you for taking the time to leave such a terrific review! We work hard to provide the best customer service possible so many thanks for your great feedback.

Please do not hesitate to get in touch if you require any further assistance in the future.

Happy Tumbling!
AirTumble

Rated 5 out of 5 stars

I bought this tumble track for my…

I bought this tumble track for my daughter’s birthday. From start to finish I had no issues with my purchase or delivery. I asked to be updated with my order and when it would be delivered so that someone would be home. I was called and notified that my order was being processed and it came when they said it would. Excellent customer service and support. I would definitely recommend and will be using this company again in future.

26 August 2023
Airtumble logo

Reply from Airtumble

Hi Catherine,

Thank you for taking the time to leave such a terrific review! We work hard to provide the best customer service possible so many thanks for your great feedback.

Please do not hesitate to get in touch if you require any further assistance in the future.

Happy Tumbling!
AirTumble

Rated 5 out of 5 stars

I'm a parent of a 4 year old little…

I'm a parent of a 4 year old little girl who's dream is to be a gymnast competing at Olympics someday. We have bought several equipments from various companies and never came across quality and affordable equipment at the same time. We are so grateful that we came across Airtumble balance beam! Thank you for being so helpful and helping us choose the right equipment for our little girl

21 August 2023
Airtumble logo

Reply from Airtumble

Hi Keira,

Thank you for taking the time to leave such a great review. We are delighted to hear that your daughter is loving her new AirTumble Beam.

Please do not hesitate to get in touch if we can be of any assistance in the future.

Best Regards
AirTumble

Rated 5 out of 5 stars

Great Air Track! Amazing Customer Service

I purchased a 5m air track for my daughters birthday. It is excellent quality and exactly what I wanted. I wasn't sure what length to get at first but I was really pleased with my choice. 5m is approx 4 cartwheels long for my 8 year old. So perfect for stringing together a series of different tumbling tricks.

Ben provides amazing customer service. I purchased a month before her birthday and totally forgot that the instructions had been emailed to me. I sent him an email with a few queries and he phoned straight away even though it was bright and early in the morning!

I would definitely recommend AirTumble to any of her gymnastic/cheerleading friends.

28 July 2023
Unprompted review
Airtumble logo

Reply from Airtumble

Thanks Hannah for taking the time to leave such a great review.

We strive for excellence when it comes to customer service so we are so pleased to receive your great feedback.

As always, please do no not hesitate to get in touch if we can be of any assistance in the future.

Happy Tumbling!
AirTumble

Rated 5 out of 5 stars
Airtumble logo

Reply from Airtumble

Thanks Amanda for taking the time to leave such a great review. It is much appreciated!

As always, please do not hesitate to get in touch should you require any assistance in the future.

Happy Tumbling!
AirTumble

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