AIB Estate Planning Ltd Reviews 

201
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and polite manner, making interactions pleasant and reassuring. Many highlight the exceptional customer service, noting how agents patiently explain complex information clearly and kindly, putting people at ease. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the straightforward process and the clear, understandable advice received, ensuring they feel confident in their decisions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting its professionalism and... See more

Customer service

Customers consistently note positive experiences with customer service, describing it as fabulous, efficient,... See more

User experience

Customers had positive experiences with the user experience, often highlighting how professional and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Andrew was brilliant. Very professional and explained everything in an easy to understand way. Lots of advice was given without feeling pushed into making decisions. We initially had Wills writte... See more

Rated 5 out of 5 stars

Fabulous customer service . Efficient,smooth ,straightforward and very patient in explaining everything to me in a clear,calm ,kind and understanding manner . Spoke with Andrew several times whils... See more

Rated 5 out of 5 stars

Jack the agent who handled our enquiry regarding preparation of our Wills. Jack explained everything we needed to know regarding how new rules work and what would be the best for us. No pressure was p... See more

Rated 5 out of 5 stars

Initial contact was over the phone The process was explained to me and my questions answered felt happy knowing how easy the process was Andrew came to our house he turned up on time very profess... See more


Company details

  1. Estate Planning Attorney
  2. Legal Services

Written by the company

At AIB Estate Planning Ltd, we are dedicated to helping you secure your home, assets, and loved ones with confidence. Our team of experienced estate planners brings decades of combined industry expertise to provide you with comprehensive, personalized estate planning solutions. We understand that every client is unique, and we tailor our services to meet your specific needs, whether it's drafting a legally sound Will, setting up Trusts, or creating Lasting Powers of Attorney. What sets us apart is our transparent and caring approach. We believe in empowering you to make informed decisions about your future. Our goal is to offer you peace of mind, knowing that your estate is in capable hands. We provide free consultations to discuss your requirements without any obligation, ensuring that you feel comfortable and confident every step of the way. Contact us at 0800 048 7320 or info@aibestateplanning.co.uk to get started. Trust AIB Estate Planning Ltd to protect your legacy and secure your future. Let us guide you through the process with expertise and care.


Contact info

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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4.9

All reviews

(201)

104 reviews in the last 12 months

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Rated 5 out of 5 stars

Jack the agent who handled our enquiry…

Jack the agent who handled our enquiry regarding preparation of our Wills. Jack explained everything we needed to know regarding how new rules work and what would be the best for us. No pressure was put on us to increase what we needed to protect our home and any monies we had. We was given so much advice and time to ask any questions we had no rush we were put at complete ease.

20 May 2026
Rated 5 out of 5 stars

I have complete confidence in Andrew

I have complete confidence in Andrew, he explained everything and made sure i was happy with his work, his advice was greatly appreciated and i am content in knowing that a professional, courteous and friendly service is being done, he will make sure that his clients interests are Paramount, cannot praise him enough and all at AIB Estate Planning Ltd.

15 May 2026
Rated 5 out of 5 stars

Making a will

We were both very apprehensive about what happens when your making your will , there's a lot to think about to make sure you cover everything ! It's a minefield , we made our appointment and Andrew came out to see us , I liked him as soon as I saw him , very friendly i immediately felt at ease , he explained everything on our level of understanding , I had that many questions but he was very patient , at the end of our meeting I was very relieved that we are completely covered with no loop holes , when our day comes ! Everything will be taken care of its all there in black and white , I would highly recommend this firm , they are only small and they care !!

7 May 2026
Rated 5 out of 5 stars

More than happy

I recently made a revised Will including Property Protection Trust with AIB following a recommendation from my Financial Adviser.
I was very happy with the service provided. Andrew visited my home and fully explained the process and my chosen option. I received regular communication and any changes I requested were actioned promptly. His prices are very competitive too.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Really responsive, great communication

Really responsive organisation from the point I registered interest in drafting a will to the telephone consultation at which we agreed our wills. Cost effective and great customer service. Thank you.

18 April 2026
Rated 5 out of 5 stars

Planning for the future

From the first phone call to the arranged appointment, everything was explained in such an easy to understand way, making the process so much simpler for me to fully comprehend how to process my Will, very happy with the follow ups .

8 April 2026

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