We established a formula for my monthly prescription. I asked to wait a couple months because I had to finish a recent glp-1 prescription. He was very flexible, and informed me I could call back just... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The ability to visit with a physician regarding something so personal in such a quick span of time was incredible. My weight loss journey did not have to wait. I’m impressed with the absolute speed in... See more
Follow up providers takes time to respond any questions in a very professional manner. Never have been this easy to take care of my health.
Company replied
Experience with the doctor and getting medication was easy. But getting logged into the website/app has been a nightmare. I called and was told my issue had been escalated to IT and I would be called.... See more
Company replied
Company details
Written by the company
Agile Telehealth makes it easy for employers to offer employees affordable, prescription-based GLP-1 treatments—all from the convenience of a virtual visit. What sets Agile’s programs apart is our ongoing, personalized support through exclusive Care Coaching. Each patient is paired with a certified Care Coach who meets with them biweekly—or at a cadence that works best for them.
Contact info
United States
- agiletelehealth.com
4.6
Excellent
891 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Quick and awesome.
It was a great experience and I am looking forward to seeing the outcome of my journey!
29 July 2026
Unprompted review
Reply from Agile Telehealth
Hi BJ, it’s wonderful to hear you had such a great experience starting out with us. Thank you for your trust and for sharing your excitement about the future. We’re committed to supporting you through every step of your medical weight loss journey.
-Agile Telehealth Team
On line consult
I like that the visit was on line. And at a time that I could talk.
29 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Workout momma, we’re so glad the convenience of an online visit fit perfectly into your busy schedule. Thank you for sharing your experience and for trusting Agile Telehealth with your care. We’ll continue making our medical weight loss services flexible and accessible for you.
-Agile Telehealth Team
I canceled my subscription before the…
I canceled my subscription before the meds even shipped and they kept my full $200 payment. I canceled because they wanted a bunch of continuous bloodwork which I was told was not going to be requested
27 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Nicholas , we’re truly sorry for the frustration you’ve experienced with your care and being asked for repeated bloodwork. We take your feedback seriously and this is certainly not the level of care we aim to provide our patients. . Please email us at patientsupport@agiletelehealth.com so we can look into this personally. - Agile Telehealth
This was the best consultation I have…
This was the best consultation I have had since starting the medication. She was caring, friendly, and knowledge. She answered all of my questions and provided feedback. She was amazing. I wish I could get her all the time.
28 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Margaret, it’s wonderful to hear that your consultation was such a positive and supportive experience. Thank you for sharing these kind words about your provider's care. We’re committed to ensuring the Agile Telehealth patient support team continues providing this high level of expertise and warmth throughout your journey.
-Agile Telehealth Team
Medical provider was very knowledgeable…
Medical provider was very knowledgeable and helpful in explaining things.
28 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Brenda, we’re so glad our provider could explain everything clearly and make you feel supported. Thank you for sharing your experience and for trusting us with your health. We’ll keep providing the high quality care that defines the medical weight loss program at Agile Telehealth.
-Agile Telehealth Team
Nurse didn’t come on video so felt…
Nurse didn’t come on video so felt awkward and impersonal. Seemed like it was not really important or necessary. Didn’t really seem concerned or interested in my health, just pushing papers through the mill
28 July 2026
Unprompted review
The communication from both Agile and…
The communication from both Agile and the healthcare professional have been excellent.
28 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Michael, it's wonderful to hear that you found our communication and healthcare professionals so helpful. Thank you for trusting us and sharing your experience. Our Agile Telehealth patient support team will keep working hard to ensure you always feel informed and supported.
-Agile Telehealth Team
Best visit so far
This is my favorite practitioner that I’ve “seen”. I really liked her; and respected her suggestions and advice.
27 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Sara, we're so glad you had such a great experience with your practitioner and felt her advice was valuable. Thank you for sharing your kind words and for trusting our Agile Telehealth patient support team. We'll continue to provide that same high level of care you've received.
-Agile Telehealth Team
Extremely poor customer service
This company is awful to deal with! The medication came with other ingredients that were not disclosed up front. I scheduled a care appointment and nobody showed up then they marked that I canceled it! It took 2 days for a nurse to return a phone call once I had a question. As a result of all of this, I canceled my membership over their poor customer service. Once canceled, I immediately lost access to the patient portal and could not extract my prescription details. Since this is a compounded formula, that’s important health information. I called customer service and requested an email of those details and was told no. However, I’m still within my 28 days that I paid for medication. This company is awful! Do your homework! There are much better companies out there!
26 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Traci, we’re truly sorry for the frustration you’ve experienced with your care and the difficulty accessing your prescription details. It’s concerning to hear about the missed appointment and the trouble you had with our customer service. We take your feedback seriously and want to ensure you have the health information you need. Please email us at patientsupport@agiletelehealth.com so we can look into this personally.
- Agile Telehealth
I would not use this company
I would not use this company. My experience was frustrating. I paid the $50 lab fee expecting to move forward with TRT, only to learn afterward that TRT services were not available in Louisiana. When I requested a refund of the lab fee, it was denied. I believe customers should be informed of state availability before they are charged. Better communication upfront would have prevented this situation.
26 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Luke, we’re so sorry for the frustration you’ve had regarding service availability in Louisiana. It’s clear we should have been more transparent about state restrictions before any fees were charged. We’re taking your feedback to heart to improve the Agile Telehealth customer service experience for everyone. Please email us at patientsupport@agiletelehealth.com so we can look into this personally.
-Agile Telehealth
Reply from Agile Telehealth
Hi Stacey, we’re so glad you found our platform easy to use and accessible. Thank you for sharing your feedback and for trusting our team. Agile Telehealth reviews like yours help us ensure we're providing the best experience possible. We’ll keep working to make our process smooth for every patient.
-Agile Telehealth Team
Effectiveness
Love the way they listen to the concerns. If meds need to be adjusted they do it. Meds are effective and they are shipped very fast. I'm very satisfied.
26 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Patty, it’s wonderful to hear that you feel truly listened to and supported during your journey. Thank you for sharing your positive experience with our medical weight loss program. We'll continue to provide that same level of care and fast service as you move forward.
-Agile Telehealth Team
Doctor was courteous and attentive to…
Doctor was courteous and attentive to my needs
25 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Wanda, it’s wonderful to hear that your doctor provided such attentive care. Thank you for choosing Agile Telehealth and sharing your experience. Agile Telehealth reviews like yours highlight our dedication to a personalized approach. We’ll continue working hard to ensure every visit remains professional and helpful.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi becca, it’s great to hear that you felt comfortable and unhurried during your experience. Thank you for sharing your feedback and trusting us with your journey. We’re committed to maintaining this Agile Telehealth personalized approach to ensure every patient receives the focused care they deserve.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Ana, it’s great to see that our communication was helpful for you. Thank you for your trust and for sharing your feedback. Agile Telehealth reviews like yours let others know we’re always here to listen. We’re committed to keeping our support team responsive and caring.
-Agile Telehealth Team
Very happy with all of the clinicians
Very happy with all of the clinicians I’ve met with. And quick to schedule (like within 30 minutes).
24 July 2026
Unprompted review
Reply from Agile Telehealth
Hi Ana, it’s wonderful to hear that you’ve had such a positive experience with our clinicians and fast scheduling. Thank you for choosing us and for sharing your feedback. Agile Telehealth reviews like yours help us stay focused on our patients. We’ll keep prioritizing your needs every step of the way.
-Agile Telehealth Team
Reply from Agile Telehealth
Hi Courtney, it’s so rewarding to hear that our team made you feel cared for. Thank you for sharing your feedback and for trusting us with your health. We’ll keep prioritizing a compassionate, personalized approach for everyone in the Agile Telehealth weight loss program.
-Agile Telehealth Team
Completely wasted my time and money…
Completely wasted my time and money getting laboratory work completed for a medication they are unable to provide based on where I live. They even had me pay for a 3 month supply of the medication, only to they find out they can't offer the medication in Louisiana. They are very disorganized and I get 3-4 text and emails each day asking for information that I have already entered on the website.
21 July 2026
Unprompted review
Reply from Agile Telehealth
Hi David, we’re very sorry for the frustration and confusion regarding medication availability in your state. It’s clear we missed the mark with our internal coordination, and we understand how upsetting it is to deal with repetitive messages. We want to make this right and improve your Agile Telehealth customer service experience by ensuring your account is handled correctly. Please email us at patientsupport@agiletelehealth.com so we can look into this personally.
-Agile Telehealth
Reply from Agile Telehealth
Hi Davidjon, it’s great to hear that you found our process easy and the service prompt. Thank you for your trust and for choosing our medical weight loss program. Your feedback helps us a lot. We’re committed to maintaining this high level of care and efficiency for you.
The Agile Team
Reply from Agile Telehealth
Hi Martin, we're so glad you found our materials and process informative. Thank you for sharing your positive feedback and trusting us. Agile Telehealth reviews like yours help others feel confident starting their journey. We’ll keep providing the clear, helpful guidance you need as you move forward.
-Agile Telehealth Team
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