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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their expertise and helpfulness in explaining options and resolving issues. The service provided is frequently described as excellent, with many people appreciating the promptness, reliability, and high standard of work, whether for boiler replacements, services, or repairs. Reviewers also value the transparent and competitive pricing, noting that there are no hidden fees and the value for money is very good. Many people have used this company for several years and express strong loyalty, recommending them for all central heating and gas-related needs.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, praising their professionalism, efficiency, and... See more

Price

Reviewers mention positive feedback about price, consistently highlighting competitive and reasonable pricing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend Paul, Andy, and the team highly enough. I’ve been using them for around 4 years for gas safety checks and servicing, and they recently completed a full boiler replacement for... See more

Rated 5 out of 5 stars

Open, honest, plain talking, a very reasonable price, everything stated up front, no hidden charges, did the work exactly when they said they would to a very high standard….i could go on and on - th... See more

Rated 5 out of 5 stars

AG Fraser replaced my boiler over the last 2 days. There was productive communication throughout the process. From initial enquiry, assessment and quote. Paul was efficient at answering my queries e... See more

Rated 5 out of 5 stars

I had used AG Fraser a few times for boiler services and work, so felt very happy to use them for a new boiler, and they did not disappoint. Paul was very helpful in explaining all of my options and h... See more


Company details

  1. Gas Installation Service
  2. Boiler and Heating Service
  3. Plumber

Written by the company

Our company specialises in the installation and maintenance of domestic boilers and central heating systems. We are based in Wigan and serve surrounding towns and cities including Warrington, Leigh, Bolton, Bury and Manchester. All of our engineers are experts in what they do, and we never subcontract any gas installation work. This way we are 100% responsible for the quality of out workmanship and can keep the prices low. Our services include; new boiler installations, boiler replacements, central heating installations, boiler repairs, boiler servicing, landlord gas safety certificates, powerflushes, radiator installation and heating upgrades. We work with a wide variety of boiler manufacturers including Worcester, Baxi, Ideal and Vaillant.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Great service all round

Great service all round - prompt and friendly initial contact, efficient organisation and reliable tradesperson on the day. Boiler service and part replaced as needed, all sorted quickly and first thing in the morning which was much appreciated.

27 October 2025
Rated 5 out of 5 stars

Quick response

Having just come out of hospital following major surgery my boiler decided to stop working! My surgeon had already said I needed heat and hot water . Paul had Nathan here within the hour. He's a star .

24 October 2025
Rated 5 out of 5 stars

AG Fraser. Outstanding service.

AG Fraser replaced my boiler over the last 2 days. There was productive communication throughout the process. From initial enquiry, assessment and quote. Paul was efficient at answering my queries enabling me to make good choices. The job was not straightforward as the flue also had to be replaced and repositioned. Andy and Jack did a wonderful job. On the day they explained everything that was going to happen and kept me updated. They respected my property ensuring that carpets were covered, tidied up at each stage and took all the old equipment away. Worked neatly.
I would whole heartedly recommend AG Fraser for boiler replacement and repairs. Having recently moved to Stockport they will be my 'go to' company for any issues in the future.

31 October 2025
Rated 5 out of 5 stars

Can't be faulted

They answer the phone. They even remember who I am! They come when they say they will and do the job with a minimum of fuss, at a reasonable price. I'm normally cagy about giving full marks, but in this case I can't think of a reason not to.

17 October 2025
Rated 5 out of 5 stars

Excellent all round

Very quick diagnosis of the problem with the boiler. A few days later after the part arrived, Nathan came an repaired it, gave me a good rundown of what he did and what i need to do to avoid the same issue in future. Excellent workmanship, good comms, great service, great value for money. I would highly recommend AG Fraser to all.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Professional & Detailed

Paul and Nathan were brilliant! They serviced my boiler and sorted out my ground floor heating, which had stopped working. They found the faulty part, replaced it quickly, and explained everything clearly as they went along. Both were polite, tidy, and really knew their stuff. Fantastic service — thank you both!

22 October 2025
Rated 5 out of 5 stars

Great service

Everything was as described, engineer arrived early and was able to undertake all work quickly and efficiently. Gas certificates received same day. Great service

17 October 2025

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