A Fine Pair of Shoes Ltd Reviews 

Last month I bought the tongue pads for some designer loafers and they were great. On this occasion I ordered the tongue pads and also the heel grips. I called their customer service before I made the purchase and asked whether taking the heel grips would damage the shoes. I was assured that they won’t damage the shoes.

Upon arrival I put in the heel grips and tried the shoes on multiple times, but they still didn’t fit correctly and I decided that I need to go a size down. When I took the heel grips off they had damaged the area where it was. The white adhesive was glued onto the leather and I had to try really hard to get it off as it was being returned. I still couldn’t remove it 100% but luckily the brand had not noticed and exchanged it for a smaller size.

But if they had not then it would’ve cost me 900 pounds for shoes that don’t fit. As I said I was happy with my first order of tongue pads and they did fix the problem however I’ve not tried to remove the tongue pads off the other pair of shoes. So I’m unsure whether the tongue pads have also damaged the shoes but the ones I did remove the tongue pad and heel grip from left residue behind therefore damaging the shoes.

Excellent seller.
Fantastic range at great prices.
It was easier and cheaper (& with a better selection) for me to have the products sent from A Fine Pair of Shoes in the UK to me in Australia than to shop here.
I will happily buy here again and gladly recommend A Fine Pair of Shoes to all.

Excellent website made for easy purchase. I was buying a specific shade match so quality of colour photographs was important. Good customer services and swift delivery too.

Can not fault - great quality shoes and speedy / seamless transaction in every sense

Not a great experience, easily spent a few thousand with this company to date. Apparently that doesn’t mean anything to them, my shoes came in boxes that were destroyed. Outer shipping box showed no damage. The shoe boxes inside were heavily damaged, they were clearly packaged like this. Contacted support - no help at all, basically the response was not our problem. Will seriously look elsewhere before buying from here again. Shame.

**edited for the customer services reply below**

I already emailed info and was told the following, "We do apologise that the boxes arrived to you like that, sometimes in transport they do have a tendency to get damaged."

The boxes were not damaged in transit as the outer box was in perfect shape - my order number was #111846 it was for two pairs of shoes and both the boxes were in tatters on arrival.

Great experience with this seller. Communication was great and they even price matched to another website.

Will most certainly be using again.

Items are exactly as pictured and described, propmpt dispatch.

Prompt delivery and top quality, good looking shoes. Far better than usually found on the High St.

Wonderful pair of shoes. Well made. Quality leather. Style was exactly what I was looking for and very very comfortable to wear

Always great service , leather laces very good quality.

Having ordered polish from this company once before, I ordered more. After completing the order I wasnted to add more itms. I was reluctant to pay another postage charge to emaied them to see if an item could be added to the order, I received an email first thing the next morning saying that they able to do that without any further postage costs. Great custome servicet

Team was very happy to help with questions and very knowledgeable about their products

Awesome fit per guide. Love variety on the website. Prompt arrival of product.

Great service. Arrived on time and well packed.

Great selection of top quality shoe care products. Items posted quickly and securely. Super all round service.

item is excellent, delivery and service spot on - will use again

A very good service. Mr. Nelson took the time to adapt to a specific demand, with quickness and amiability. I am also very satisfied of my purchase. Nice products.

Absolutely worst. Paid the money and never received the goods. Sent mails and no replies at all. Never buy anything it’s a fake store.

Excellent and prompt service. My go-to supplier of shoe care accessories.