I run a small web design agency and we host about 30 client sites. Moved everything from our client sites. Moved everything from our old provider to two Aeza VDS in Amsterdam over a weekend. The mig... See more
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The hardware is genuinely good for the price. Ryzen CPUs, NVMe storage, geneerous RAM. My only gripe is the feels a bit cluttered when you have multiple servers, and finding specific options takes mor... See more
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I rented a server, set it up, and used it normally for six months. Then the IP address stopped pinging, and the server became inaccessible. When I asked the support team what the hell was going on, t... See more
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Aeza deleted my VPS after just 7 days of late payment — with ZERO notification and WITHOUT suspending the server first. My entire database (client data, full infrastructure) was permane... See more
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Company details
About AEZA INTERNATIONAL LTD
Written by the company
About
Aéza is a modern hosting provider Trusted by over 100000 users worldwide, Aéza delivers premium hosting solutions powered by cutting-edge hardware, including the AMD Ryzen 9 5950X processor and ultra-fast NVMe storage
Advantages
❯ The world's processors, e.g. AMD Ryzen 9 7950X3D up to 5.7 GHz
❯ Activation within 60 seconds
❯ 24/7/365 chat support
❯ Free DDoS protection on all servers
❯ Hourly rate option from €0.02/hour
VPS locations
Moscow, Los Angeles, Vienna, Paris, Falkenstein, Amsterdam, Stockholm, Helsinki, London, Saint Petersburg
Aéza is a modern hosting provider Trusted by over 100000 users worldwide, Aéza delivers premium hosting solutions powered by cutting-edge hardware, including the AMD Ryzen 9 5950X processor and ultra-fast NVMe storage
Advantages
❯ The world's processors, e.g. AMD Ryzen 9 7950X3D up to 5.7 GHz
❯ Activation within 60 seconds
❯ 24/7/365 chat support
❯ Free DDoS protection on all servers
❯ Hourly rate option from €0.02/hour
VPS locations
Moscow, Los Angeles, Vienna, Paris, Falkenstein, Amsterdam, Stockholm, Helsinki, London, Saint Petersburg
Contact info
311 Shoreham Street, S2 4FA, Sheffield, United Kingdom
- +44 772 937-60-58
- support@aeza.net
- aeza.net
2.8
Average
124 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Safety comes first and functionality…
Safety comes first and functionality comes second. I switched to Aeza because of their top-notch security. Their WAF and DDoS protection gives me peace of mind. That said I miss some of the features of my old hosting provider. Overall, Aeza is a good choice for security-conscious people who can handle a somewhat limited feature set.
11 August 2024
Reply from AEZA INTERNATIONAL LTD
Dear George Lewis,
Thank you so much for your feedback! We're thrilled to hear that you appreciate the security measures we have in place, such as our WAF and DDoS protection. Ensuring the safety of our users is our top priority, and it's great to know that this gives you peace of mind.
We understand that functionality is also important, and we're constantly working to enhance our features. Your input is invaluable as we continue to improve our services. If you have specific features from your previous provider that you miss, please don't hesitate to share them with us. We're always open to suggestions and would love to see how we can better meet your needs.
Thank you for choosing Aeza, and for being a security-conscious user. We're here to support you and help you make the most of our platform.
Best regards,
Aeza Support Team
A lock for my website
A lock for my website! Ever since I switched to Aeza, I sleep easy knowing that my website is protected by their awesome security features. I feel completely safe and secure, just like a castle! Plus, their VPS hosting is great. Top marks!
11 August 2024
Reply from AEZA INTERNATIONAL LTD
Dear Brian Anderson,
Thank you so much for taking the time to share your experience with Aeza! We are delighted to hear that our security features have given you peace of mind and that you feel as secure as a castle with our services. Knowing that our VPS hosting has met your expectations and contributed to your satisfaction truly makes our day.
We appreciate your positive feedback and are here to continue supporting your website's security and performance. Should you have any further comments or need assistance, please don’t hesitate to reach out.
Wishing you continued success and security with your website!
Best regards,
Aéza Support Team
I recently opened my new business and…
I recently opened my new business and needed a reliable cloud service provider, and aeza was a real lifesaver! Their virtual private servers are powerfl enough to handle the increase in traffic we encountered. I recommend it to all startups looking for a solid cloud service provider!
11 August 2024
Reply from AEZA INTERNATIONAL LTD
Dear Jan Poborski,
Thank you so much for taking the time to share your experience with Aeza! We are thrilled that our virtual private servers have been a valuable asset for your new business. Supporting startups with reliable and powerful cloud services is exactly what we aim to do, so it’s wonderful to know that we've met your expectations.
We appreciate your recommendation and are excited to continue supporting your business as it grows. If you have any further feedback or need assistance, please don’t hesitate to reach out.
Wishing you great success with your new venture!
Best regards,
Aéza Support Team
Perfect for virtual machines
Perfect for virtual machines. I choose this server for my virtual machines. It works great most of the time, but sometimes it slows down a bit i think it's due to the fact i took the cheapest one but I'm still happy with it.
11 August 2024
Reply from AEZA INTERNATIONAL LTD
Hello Mark Mitchell,
Thank you for your feedback! We're delighted to hear that our server is meeting your virtual machine needs. We understand that performance can fluctuate, especially with budget options, but we're glad to know you're still satisfied with your choice.
If you ever encounter any issues or need assistance, please feel free to contact our support team. We appreciate your review and look forward to continuing to meet your needs.
Best regards,
Aéza Support Team
Excellent for gaming
This server is great for gaming. It rns really well, no lag at all i am playing at the moment Minecraft and we can play in group without any lag or problem totally worth it.
11 August 2024
Reply from AEZA INTERNATIONAL LTD
Hello, Jeff Lopez,
Thank you for sharing your experience! We're thrilled that our server is providing you with an excellent gaming experience, especially with Minecraft. It's great to know that you're enjoying lag-free gameplay with your group.
If you ever have any questions or need support, don't hesitate to contact us. We appreciate your review and are excited to continue providing you with a high-quality gaming experience.
Best regards,
Aéza Support Team
Solid VPN Server
Solid VPN Server. Using the server for my VPN the speed was good, but the setup was really confusing but I figured it out, and now it working great.
11 August 2024
Reply from AEZA INTERNATIONAL LTD
Hello, Donald Gonzalez,
Thank you for your feedback! We're pleased to hear that you're enjoying the speed of our VPN server. We apologize for any confusion you experienced during the setup process, and we're glad you were able to get it working.
If you ever need further assistance, please don't hesitate to contact our support team. We appreciate your review and look forward to continuing to provide you with great service.
Best regards,
Aéza Support Team
Perfect for Projects
I'm using the server for my projects and haven't faced any problems it handles everything, and the speed is great I am really happy with it
11 August 2024
Reply from AEZA INTERNATIONAL LTD
Hello, Mark Perez,
Thank you for your feedback! We’re glad to hear our server is working well for your projects and that you’re happy with the speed.
We appreciate your 5-star rating and look forward to helping with your future projects.
Best regards,
Aéza Support Team
A great choice for my blog
A great choice for my blog. I got the basic server for my blog. It's been great so far. with no downtime, and the setup was easy with the help of the support, even if they were slow which retarted setting up my blog.
11 August 2024
Reply from AEZA INTERNATIONAL LTD
Hello, William Baker,
Thank you for sharing your experience! We're glad our server was a great choice for your blog and that the setup process went smoothly with the help of our support team.
We apologize for the delay you experienced and appreciate your understanding.
We're here to support you and ensure you receive the best service possible.
Best regards,
Aéza Support Team
Aeza's servers are really fast
Aeza's servers are really fast, the installation interface is a bit difficult, or it myb because i am not used to using VPS servers, anyway their services are amazing i give it a solid 4
1 August 2024
Reply from AEZA INTERNATIONAL LTD
Hello, Scott King,
Thank you for your feedback! We're glad to hear you're impressed with our fast servers and overall service. We understand that the installation interface can be challenging, especially for those new to VPS servers. If you ever need assistance, our team is here to help.
We appreciate your 4-star rating and look forward to continuing to serve you.
Best regards,
Aéza Support Team
Aeza's cloud hosting is pretty decent
Aeza's cloud hosting is pretty decent. My site's running perfectly, But, figuring out the best plan was kinda tricky, and it took a while to nail the right one for me. The price seems all right, but I wish they had given us a bit more time with the free trial anyway I strongly recommend it
1 August 2024
Reply from AEZA INTERNATIONAL LTD
Hello, Christopher Miller,
Thank you for taking the time to share your experience with Aeza's cloud hosting service. We are pleased to hear that your site is running perfectly and that you find our pricing satisfactory.
We understand that selecting the best plan can sometimes be tricky, and we appreciate your feedback on this matter. Our team is continually working to simplify the process and provide clearer guidance to help our customers make informed decisions.
Thank you for your strong recommendation of our service. We are committed to providing the best possible experience for our customers, and your feedback is invaluable in helping us achieve that goal.
If you have any further questions or need additional assistance, please do not hesitate to reach out to our support team.
Best regards,
Aeza Support Team
Great speed
Great speed, but not so user-friendly their VPS management interface needs improvement. It's good for tech-savvy users, but beginners might find it challenging.
30 July 2024
Reply from AEZA INTERNATIONAL LTD
Hello, Amina Farhad
Thanks for your feedback!
We're glad you like the speed of our service. We know our VPS management interface can be a bit tricky for beginners, and we're working on making it easier to use.
Your feedback helps us improve, and we appreciate it. We're always looking for ways to make our service better for everyone.
If you need help or have questions, please get in touch with our support team. We're here to help.
Best regards,
The Aéza Support Team
Big no for stable projects.
Hello if you are having a project that is really important and you want to run it on Aeza server that must be the big mistake of your life. their down time is just crazy and without letting know people. it could take a day or a week to fix the issue and imagine if you have no backup of your project you are totally screwed you life... this has happened multiple times and when i asked them they always say something like this " Hello.
Unfortunately, the node with your VM is experiencing temporary difficulties.
We are doing our best to restore availability as soon as possible.
Unfortunately, we can't give you an exact timeframe for fixing the error at the moment.
Please wait for successful server activation.
We apologize for any inconvenience. "
20 July 2024
Unprompted review
Reply from AEZA INTERNATIONAL LTD
Hello Kúp,
We are sorry to hear about your experience. At Aeza, we aim to provide reliable, high-quality service to all our clients, so it's important for us to learn about the issues you’ve encountered.
We are committed to resolving any problems you face. Please contact us directly at support@aeza.net with more details about your situation. This will help us understand the problem better and work together on a satisfactory solution.
Best regards,
Aeza Support
Acceptable service
Acceptable service, tech support can be a little slow
27 June 2024
Unprompted review
Reply from AEZA INTERNATIONAL LTD
Hello, Oliver!
Thank you for your feedback!
We're happy you find our service acceptable. We're sorry for any delays with our tech support and are working to improve response times.
If you have any concerns or suggestions, please let us know. Your input is important to us.
Waiting for refund since 10th Feb
I have been waiting for a refund for nearly 3 months, they keep telling me it's with the finance department but I have still not received a refund. I've been told nearly 10 times that it will be done within the next few days, but I am still waiting
10 February 2024
Unprompted review
Reply from AEZA INTERNATIONAL LTD
Hello, Richard Tan!
Withdrawals as well as replacement of any services are made within the Terms of Use - https://aeza.net/terms.
If you have any problems, please write to the support team, we will check the situation and help to resolve the situation as soon as possible.
One of the worst company ever
One of the worst company ever. They told me the product I ordered was out of stock and they said they will refund me minus 20%. When I pushed I want a full refund, they mysteriously suddenly had the product in stock. I didn't need it anymore so I kept asking for a refund. In middle of the conversation they activated the product now. I was so confused, I should have read the reviews on here before using this company. I will call my Credit Card and look to recover money that way.
22 April 2024
Unprompted review
Reply from AEZA INTERNATIONAL LTD
Hello, Dlopez!
Unlike virtual servers, dedicated servers are manually activated by engineers, which can take up to 3 working days. Working days are Monday to Friday. You were informed of the activation timeframe in your server activation request.
As you needed the server urgently - we did our best to expedite the activation of your server. We also individually offered you alternatives of similar servers that we could activate faster.
You declined the other options, but despite the very high demand for dedicated servers at the time and the huge workload on our engineers, we delivered your server without exceeding the pre-agreed activation timeframe.
Decent provider
24 May 2023
Unprompted review
Reply from AEZA INTERNATIONAL LTD
Hello, Layer
Thank you for your feedback. We're glad to hear you find our service decent. If you have any suggestions on how we can improve, please let us know.
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