Aemon LtdReviews 

120
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Finally found a Sephora supplier in UK. Very promising online shop, impressive product selection for a such young beauty shop, nice and clean design. It was a pleasure to make already a second purchas... See more

Rated 5 out of 5 stars

I searched and searched for Sephora Cotton Flower Body wash and was delighted to discover it at last. My late mother-in-law was gifted some and I loved it but aghast once it was finished and I couldn'... See more

Rated 5 out of 5 stars

I wanted KVD lash liner and couldn't get it elswhere in the UK due to black Friday sales and covid restrictions for travelling. I found this site and it had what i wanted at a reasonable price. I go... See more

Rated 5 out of 5 stars

Excellent. Spent ages researching eye pencils as the expensive ones I normally buy all break when you sharpen so I came across Aemon and the Sephora brand. The website was excellent and descript... See more

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4.9

Excellent

TrustScore 5 out of 5

120 reviews

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4.9

All reviews

(120)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Will Definitely be re-ordering!

My first order experience has been amazing! Aemon had all my favourite Sephora products. Ordering was easy and delivery was quick. Will definitely use again.

14 May 2020
Unprompted review
Rated 5 out of 5 stars

A happy customer

So glad I found this website! I ordered some Sephora products which you cannot purchase in Finland (no Sephora stores here). Prompt shipping and customer service as well as communication were superb! Will defenitely return to this store :)

8 April 2020
Unprompted review
Rated 5 out of 5 stars

Love this place

Love this place, I can get all my Sephora stuff that I can't get in the UK. Good prices and a really quick delivery service.

30 March 2020
Unprompted review
Rated 5 out of 5 stars

Great company.

I found Aemon Ltd online when looking for some hard to find cosmetics (Kat Von D). Easy to order, items were sent immediately and arrived securely packaged with a lovely surprise free gift within two days. Superb company, highly recommended.

27 February 2020
Unprompted review
Rated 5 out of 5 stars

Fast service lovely lipstick

I've ordered from aemon twice now both my sephora lip stains I've had great experience with them the 2 times i have ordered and will be ordering again.the service is great and i received my items fast.highly recommend aemon to you all.

6 February 2020
Unprompted review
Rated 4 out of 5 stars

Four stars

I've got the order I placed on January 1st today, but it's quite understandable seeing that I live in Italy and this company is based in the UK. And since online support has been pretty helpful too, I can honestly say I've had a fulfilling customer experience.

20 January 2020
Unprompted review
Aemon Ltd logo

Reply from Aemon Ltd

Dear Marina,
I'm sorry to hear that you are not fully satisfied.
But please understand that the exact delivery time is completely beyond our control. We are trying as much as we can to select couriers that provide the best balance between price and quality, but that doesn't guarantee that the service will be always ideal. You've made your order on New Year's day, we've prepared it the same day and it was sent next day - the first day it was possible to send anything. And your order was in your country on time:
- Order placed: 01/01/2020 16:20
- Order shipped: 02/01/2020 16:26
- Order leaving the UK: 04/01/2020 01:18
- Order registered in Italy: 08/01/2020 17:34
- Order arrived to local delivery office: 20/01/2020 05:21
- Order delivered: 20/01/2020 09:05
So it was sent in 24 hours, but the longest delay was actually in Italy. And that's completely beyond our control.
Please also bear in mind that pretty much all deliveries are delayed during the New Year's time.
That's why, although I understand your frustration, it seems to be slightly unfair that you lowered our rating by one star just because some entity completely independend of us has failed. We did all we could do to deliver your order on time, but someone else in your country has failed.

Kind Regards,
Aemon Ltd team

Rated 5 out of 5 stars

Fantastic Service and genuine products

I placed an order on saturday the 21st of december and received my order on the 24th. Fantastic service and also received a free gift which i was not expecting at all. Thank you, will definitely be ordering again and cannot believe i can now buy my sephora products in the uk now.

24 December 2019
Unprompted review
Rated 5 out of 5 stars

Pleased with purchase!

Great communication, great price, great product. Happy to find something sold out in the US. Shipping was fast, and everything arrived perfectly. Thank you! Highly recommend!

4 November 2019
Unprompted review
Rated 5 out of 5 stars

I found Aemon to be a topnotch place to…

I found Aemon to be a topnotch place to shop for my cosmetics at good prices. Loved that the service/communication was very good and delivery was prompts and contained freebies too.

Thanks for being so helpful Aemon

Kelly Leeds

6 May 2019
Unprompted review

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