Advantage Finance Reviews 

Chloe was very professional and helpful. Definitely an asset to the customer service team.

Aaron today, along with the rest of the team have been really supportive in my current financial situation. Excellent customer service from all. Just need those winning lottery numbers from Aaron now to top it off!

I spoke to Rachel from the customer repayment team to help me with my account. Unfortunately I had problems with my account due to unforeseen circumstances (nothing to do with Advantage, you have all been brilliant) which in turn had an impact on my mental health due to stress and worry. Rachel spoke with me today, calmed me down significantly (after bursting into tears) and talked me through how she was going to help me and what I needed to do. Rachel informed me of everything she was doing on the other end of the phone and spoke with empathy, understanding and compassion. Towards the end of the call I felt a weight had lifted off my shoulders and this was all thanks to Rachel, for not only sorting my account out and setting out a good plan, but for simply understanding that life doesn’t always go to plan and you can have bad times, you just need to reach out for support. Rachel actually said on the end of the call ‘you sound like a new woman’ and honestly, I felt it too… and again, this was all down to rachel and her caring and helpful attitude! So Rachel, I truly hope this feedback is fed back to you, I can’t thank you enough for your help and support this afternoon. You deserve a pay rise (and extra annual leave!!)

Gemma Patterson and other staff have been great throughout the process. Always professional and easy to talk to.

Aaron was very friendly and sorted out the issue I was calling about. What more could you want.

Jenny was very helpful. Thank you

Always stress free dealing with Advantage, the customer service agent I spoke with today was polite , friendly and totally understanding on my current situation and genuinely wanted to help me solve my issue.

I had to have a very difficult conversation with Sophie today. She went above and beyond to help me. She was kind, considerate and truly amazing at a very difficult time.

A company that will help you when you need it! Really nice people to talk to.

Would recommend.

Best Customer Service!

Chloe was very helpful and understanding, she resolved the issues that I had. Had a pleasant interaction. Thank you

Jenny was amazing - sorted my issue out. Was very polite and very informative. Thank you

Had a customer who was ready to pay out but app had expired by one day, messaged Danny and was sorted and paid out a few hours later. Great Service as normal

Very polite and understanding

Very professional and helpful. Excellent

Chloe was friendly, understanding, and straight to the point.

A really pleasant experience, and problem was resolved efficiently and fast.

She even checked in on how I was feeling about the car they gave me finance for.

Those little extra bits of service go a lomg way

5 stars.

The best one Amy , really helped me out . She was so professional and walked me trough the process.

Rachel B gave top notch service today with a problem I had, her knowledge and experience is impeccable! Rachel went above and beyond to put me at ease and help, lovely lady to speak with, thank you for your amazing service

Contacted advantage to help move my payments around due to change of job, had the pleasure of talking to Bailey who advised and helped sort everything out with no stress or faff. 5 stars from me for the customer service

Conversation was clear, full of competence and helpful. Thank you.