ACE Mobile Safety Certificates Reviews 

2,625
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 350 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently highlight the prompt and punctual arrival of professional technicians who conduct thorough vehicle and caravan inspections directly at home with remarkable efficiency. Reviewers also deeply appreciate the seamless online booking process, flexible scheduling options, and the exceptionally friendly and helpful support provided by the office team over the phone. However, some reviewers were not happy with communication details during scheduling, office interactions, and overall appointment coordination. A few consumers noted occasional unexpected issues regarding staff follow-up, differing technician instructions, and specific safety inspection requirements.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the team for being prompt, professional, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently prompt,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting an impeccable, friendly, and... See more

Booking process

Users describe positive interactions with booking_process, highlighting that scheduling appointments is... See more

User experience

Customers consistently note positive experiences with user experience, highlighting it as an easy, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke to me over the phone while standing next to the vehicle to check any specific issues that I had. Once the report came through, which was received within an hour and very detailed , was able to c... See more

Company replied

Rated 5 out of 5 stars

Incredible service! Fitted us in last minute, did a sensational job and the gentleman that came out was super helpful. Can not recommend enough. We won’t be going anywhere but here from now on!

Rated 5 out of 5 stars

The quote and booking was instant via text and they could book us in the next day. Communication on the day was great with a phone call 15 minutes prior to attending. Professional and efficient serv... See more

Company replied

Rated 5 out of 5 stars

The customer service was impeccable from start to finish. Brad and Matt arrived to do a RWC and Gas Cert on my camper and were so friendly and professional. My little camper trailer is a first... See more

Company replied


Company details

  1. Vehicle Inspection

About ACE Mobile Safety Certificates

Written by the company


Ace_mobile

About Us

Ace Mobile Safety Certificates provides mobile vehicle inspection services across the Gold Coast & Tweed Area. We come to your vehicle wherever it is located, be it at home, at work, or a parking lot. Our fast and reliable services include:
  • Roadworthy Certificate (RWC)
  • Certificate of Inspection (COI)
  • Taxi & Uber Inspections
  • Gas Certificate
  • Pre-Purchase Inspection
  • HVRAS Inspection

Ace_background

We love customer-friendly solutions! For many of our services, we are able to issue Digital Certificates to transfer or renew vehicle registrations online. Our dedicated inspectors represent the value of small local businesses. Check out our 5-star reviews.

Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(2,625)

332 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Totally helpful and professional

Totally helpful and professional

27 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

We really appreciate the kind words! Providing professional and helpful service is what we strive for every day at Ace Mobile Safety Certificates. Thank you for your support

Rated 5 out of 5 stars

Great service

Very polite and on time, great to deal with. Thank you very much

1 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

You are very welcome! We truly believe that being polite and on time is just as important as the inspection itself. We’re so glad you had a great experience dealing with our team. Thank you for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

From the first point of contact…

From the first point of contact everything was just so easy, Caroline was an absolute delight to deal with.
And the two guys that did the caravan inspection were so genuine and very thorough. Would highly recommend ACE Mobile

11 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much for the wonderful feedback! We are thrilled to hear that you had such a positive experience from start to finish. Caroline will be so happy to hear your kind words, and we’ll be sure to pass your praise along to the inspection team as well. We take great pride in being thorough with our caravan inspections, so we’re glad we could make the process easy for you. Thanks for the high recommendation

Rated 5 out of 5 stars

Quick and efficient and friendly

Quick and efficient and friendly

24 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thanks for the shout-out! We're thrilled you enjoyed our fast and friendly service. Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

Did as promised

Did as promised. On time and excellent

25 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much! At Ace Mobile Safety Certificates, we believe in doing exactly what we say we'll do. We’re glad we could be there on time and provide the excellent service you expected. We appreciate the support

Rated 5 out of 5 stars

Great company

Great company, great tech that came to check the bike. Five stars for these guys.

19 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

We really appreciate the kind words! Our techs work hard to provide a professional and helpful service, so it’s great to know you were happy with the bike inspection. Thank you for choosing Ace Mobile Safety Certificates!

Rated 5 out of 5 stars

On time

On time, great service and reasonable cost

20 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much! We aim to provide a service that is on time, professional, and fairly priced. We’re glad we could hit all three marks for you. Thanks for choosing Ace Mobile Safety Certificates!

Rated 5 out of 5 stars

Friendly and knowledgeable in his job

Only problem I had was not being able to pay cash on the day. I don’t agree with paying for services until they are rendered

20 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much for the 5-star review—we truly appreciate your support!

We understand your concern regarding payment prior to the service. This was a business decision we implemented due to an increase in last-minute cancellations and no-shows. Requiring upfront payment aligns with common industry practices and helps us ensure our inspectors’ time is respected, allowing us to continue delivering reliable, high-quality service to all our customers.

We genuinely value your feedback and appreciate your understanding. Thank you again for choosing us!

Rated 5 out of 5 stars

Great service

Excellent service, timely and professional response

19 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much for the excellent review! Providing a professional and timely response is a top priority for us at Ace Mobile Safety Certificates. We know our customers have busy schedules, so we aim to make the process as efficient as possible. We appreciate your support

Rated 5 out of 5 stars

Ace Mobile Safety Certificates

Ace Mobile Safety Certificates have been used by us for annual machinery inspections for numerous years. They are thorough, prompt and provide excellent service. Highly recommended.

19 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much for the continued support over the years! We truly value our long-standing partnership with your team. At Ace Mobile Safety Certificates, we take great pride in being thorough and prompt with our machinery inspections to ensure your operations keep running safely. We look forward to working with you for many more years to come!

Rated 5 out of 5 stars

Brad was so professional and quick.

Brad was so professional and quick.. thankyou

16 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much for the feedback! We’re thrilled to hear that Brad provided such professional and quick service. We’ll be sure to pass your kind words along to him—he’ll be happy to know he made the process easy for you. Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

Great inspector on time and very…

Great inspector on time and very efficient

16 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much! We know your time is valuable, so we make it a priority for our inspectors to be on time and efficient. We’re thrilled to hear you had a great experience with Ace Mobile Safety Certificates. Thanks for the support!

Rated 5 out of 5 stars

always on time and a good experience…

always on time and a good experience everytime.

7 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much! We strive for consistency with every booking, so hearing that we are always on time and providing a great experience really means a lot to the team. We truly appreciate your continued support of Ace Mobile Safety Certificates

Rated 5 out of 5 stars

Professional and quality was terrific

Was very Professional , quite was unreal couldn’t be any more happier with the work

12 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much for the 'unreal' feedback! We are absolutely thrilled to hear that you were so happy with our work. Our goal at Ace Mobile Safety Certificates is to provide a professional experience that leaves our customers smiling. We truly appreciate your support

Rated 5 out of 5 stars

quick and efficient

phone call to see if could come a little earlier- nice
inspection done and dusted quickly and efficiently

13 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you for your kind feedback. We’re glad everything went smoothly for you.

Rated 5 out of 5 stars

Very good service

Prompt service, very professional and thorough.

11 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you for your feedback! We’re glad to hear you found our service prompt, professional, and thorough. It was a pleasure assisting you.

Rated 5 out of 5 stars

The whole process was very professional and seamless

The examiner Bradley was great. He was on time and very professional. The whole experience was flawless from the first phone call to the follow up. Thank you

12 March 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much for your lovely feedback. We’re glad to hear Bradley provided a professional and smooth experience from start to finish.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look