Spoke to me over the phone while standing next to the vehicle to check any specific issues that I had. Once the report came through, which was received within an hour and very detailed , was able to c... See more
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Review summary
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Incredible service! Fitted us in last minute, did a sensational job and the gentleman that came out was super helpful. Can not recommend enough. We won’t be going anywhere but here from now on!
Company replied
The quote and booking was instant via text and they could book us in the next day. Communication on the day was great with a phone call 15 minutes prior to attending. Professional and efficient serv... See more
Company replied
The customer service was impeccable from start to finish. Brad and Matt arrived to do a RWC and Gas Cert on my camper and were so friendly and professional. My little camper trailer is a first... See more
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Company details
About ACE Mobile Safety Certificates
Written by the company
About Us
Ace Mobile Safety Certificates provides mobile vehicle inspection services across the Gold Coast & Tweed Area. We come to your vehicle wherever it is located, be it at home, at work, or a parking lot. Our fast and reliable services include:
- Roadworthy Certificate (RWC)
- Certificate of Inspection (COI)
- Taxi & Uber Inspections
- Gas Certificate
- Pre-Purchase Inspection
- HVRAS Inspection
We love customer-friendly solutions! For many of our services, we are able to issue Digital Certificates to transfer or renew vehicle registrations online. Our dedicated inspectors represent the value of small local businesses. Check out our 5-star reviews.
Contact info
4/16 Dover Drive, 4220, Burleigh Heads, Australia
- 0408 660 585
- info@acemobilesafety.com.au
- acemobilesafetycertificates.com.au
5.0
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The whole process was very professional and seamless
The examiner Bradley was great. He was on time and very professional. The whole experience was flawless from the first phone call to the follow up. Thank you
12 March 2026
Reply from ACE Mobile Safety Certificates
Thank you so much for your lovely feedback. We’re glad to hear Bradley provided a professional and smooth experience from start to finish.
Inspection was promp and efficient
12 March 2026
Reply from ACE Mobile Safety Certificates
Thank you for your feedback. We’re glad to hear the inspection was prompt and efficient.
Willing To Help to Get All Vehicles…
Willing To Help to Get All Vehicles Passed if Possible.
10 March 2026
Reply from ACE Mobile Safety Certificates
We really appreciate the kind words! At Ace Mobile Safety Certificates, we pride ourselves on being more than just inspectors—we want to be helpful partners in getting your vehicles ready for the road. Thank you for choosing us and for the recommendation
I do not recommend ACE. I had a terrible experience with this professional.
Last Friday, I had an appointment scheduled for an RWC in the morning.
I was parked in a public car park, and the gentleman who came to do the inspection didn’t even say good morning. He immediately started complaining that I couldn’t be there, that it was sunny, that it was raining — he was in a very bad mood.
After finishing the inspection, he sent me the RWC report with the repairs that needed to be done. About 10 minutes later, he called me and said, “Oh, I forgot, there’s also this…” Then he sent me another message saying there was something else as well.
How is that professional? He listed three items for repair, finished the inspection, and then later kept sending messages saying there were more things…
I do not recommend ACE. I had a terrible experience with this professional.
6 March 2026
Unprompted review
Reply from ACE Mobile Safety Certificates
Thank you for taking the time to share your feedback. We are sorry to hear that you were unhappy with your experience.
At Ace Mobile Safety Certificates, our inspectors always aim to be polite, professional, and respectful. In this instance, communication appears to have been more challenging due to a language barrier, which may have unfortunately contributed to misunderstandings during the inspection.
Additionally, the original location provided for the appointment was not the exact location where the vehicle was parked. While it may have only been a few hundred metres away, this does make a difference for our inspectors as they carry specialised tools and equipment in the mobile inspection vehicle and need to park close to the car to complete the inspection safely and efficiently. Once the location was clarified, the vehicle was positioned in an area where it was not possible for the inspector to legally park next to it and the surrounding cars were parked very closely, which made completing the inspection quite difficult.
Regarding the inspection results, the inspector did explain the reasons the vehicle did not pass. However, due to the communication difficulties, this explanation may not have been as clear as we would normally expect. Occasionally, when finalising the report and reviewing notes, an additional item may also be added if it was identified during the inspection but not immediately mentioned.
We appreciate your feedback and will use it as an opportunity to continue improving our communication wherever possible.
Kind regards,
Ace Mobile Safety Certificates
Friendly efficient service
A friendly, efficient, helpful man completed our roadworthy cert, seamless process!
5 March 2026
Reply from ACE Mobile Safety Certificates
We really appreciate the feedback! Providing a helpful and straightforward experience is a top priority for us at Ace Mobile Safety Certificates. Thank you for choosing us for your roadworthy certificate and for the great review
Reply from ACE Mobile Safety Certificates
Thanks for the shout-out! We're glad we could provide the prompt, no-fuss service you were looking for. Thanks for choosing Ace Mobile Safety Certificates
Reply from ACE Mobile Safety Certificates
We really appreciate the feedback! Providing a seamless booking experience and fair pricing is a top priority for us. It’s wonderful to know our team made things easy for you. Thank you for choosing Ace Mobile Safety Certificates
Reply from ACE Mobile Safety Certificates
Thank you so much! We know our customers are busy, so we always aim to make the process as quick and easy as possible. We’re glad we could help you out. Thanks for choosing Ace Mobile Safety Certificates
Great service
Great service. These guys are so organised and very professional. They don't charge an arm and a leg for what they do.
24 February 2026
Reply from ACE Mobile Safety Certificates
Thank you for the lovely review, we truly appreciate it.
Excellent communication from both the…
Excellent communication from both the lady booking the job Carolina I think and the technician completing the inspection.
Completed the job promptly on time for a very competitive price would thoroughly recommend them.
25 February 2026
Reply from ACE Mobile Safety Certificates
Thank you so much for the detailed review! We are thrilled to hear you had such a positive experience with both Karolina and our technician. At Ace Mobile Safety Certificates, we pride ourselves on clear communication and providing a prompt, competitively priced service. We’ll be sure to pass your kind words along to the whole team.
Friendly staff
Friendly staff, thorough and it was great to have everything explained. Highly recommend this company.
25 February 2026
Reply from ACE Mobile Safety Certificates
Thank you so much for the high recommendation! We’re thrilled to hear that you found our staff friendly and appreciated having the inspection details explained. At Ace Mobile Safety Certificates, we believe a thorough inspection and clear communication go hand-in-hand. We appreciate your support
Reply from ACE Mobile Safety Certificates
Thank you so much for the fantastic review! We are thrilled to hear that you found our service quick, honest, and responsive. At Ace Mobile Safety Certificates, we pride ourselves on being informative so our customers feel confident in their vehicle's safety. We truly appreciate your support!
Great quick easy experience
Great quick easy experience.
Professional lovely men who explain everything and are very helpful
20 February 2026
Reply from ACE Mobile Safety Certificates
Thank you so much for the wonderful review! We are thrilled to hear you had such a quick and easy experience with our team. We take great pride in being professional and helpful, so it’s lovely to know that our explanations were useful to you. We'll be sure to pass your kind words along to the guys!
Reply from ACE Mobile Safety Certificates
We really appreciate the kind words! It’s great to know you found our team professional and the process straightforward. Thank you for choosing Ace Mobile Safety Certificates—we look forward to helping you again in the future!
Reply from ACE Mobile Safety Certificates
Thank you for your great feedback! We’re glad to hear everything went smoothly and on time.
Reply from ACE Mobile Safety Certificates
Thank you for your lovely feedback! We’re glad to hear everything was quick, efficient, and on time.
Professional service
Arrived early, professional and prompt service, as well as friendly and affordable.
20 February 2026
Reply from ACE Mobile Safety Certificates
Thanks so much for the great review! We’re happy to hear everything was prompt, professional, and affordable for you.
4th time I’ve used
4th time I’ve used, good communications, on time, efficient, polite, good experience
Mike
19 February 2026
Reply from ACE Mobile Safety Certificates
Thank you so much, Mike! We really appreciate your continued trust in our service. Glad to hear everything was efficient and on time again.
Reply from ACE Mobile Safety Certificates
Thank you for your feedback! We’re glad to hear the service was prompt and efficient.
Great service friendly technicians
Great service quick to respond to messages friendly technicians very happy with this business will recommend 5 stars
18 February 2026
Reply from ACE Mobile Safety Certificates
Thank you so much for the 5-star review! We are thrilled to hear that you were happy with our quick response times and that our technicians provided friendly service.
Knowing that you would recommend us to others means the world to our team. We appreciate your support and look forward to helping you again in the future! Ace Mobile Certificates
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