Acdesignsltd Reviews 

111
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I would give 0 stars if I could. Ordered the Champions League glass and it arrived late and then when it did arrive it has Ikea on the bottom of the glass and the wording is merely a sticker. Have e... See more

Rated 1 out of 5 stars

Terrible - the Arsenal pint glasses I ordered looked nothing like pictured, the writing came off instantly from condensation and I've been emailing them and trying to contact them for over a month to... See more

Rated 1 out of 5 stars

Nice product which has now arrived. But communication from this company is terrible and needs improving! Ordered on 28th Feb with the 4-6 day delivery option which I paid £3.95 for. Wasn’t even dispat... See more

Rated 2 out of 5 stars

Sizing bad. I ordered an xxl - ladies red Arsenal t shirt. I am an 18 It arrived I could hardly get in on. So so small. They have said I ordered a ladies and that is the sizing - I Should have ordere... See more

1.5

Bad

TrustScore 1.5 out of 5

111 reviews

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No history of asking for reviews

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1.5

All reviews

(111)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Later than planned but happy otherwise

I ordered a jumper with estimated delivery of 4-6 days. I assumed this meant working days but on the 7th or 8th working day I got nervous and checked the reviews. My heart sank looking at all the experiences of products not arriving and I thought I had lost my money. Fortunately, that evening I received an email confirming it had been dispatched and it arrived the next day. Nice quality jumper and I'm happy with it. I knew I had to write a review in case anyone else is panicking

17 November 2023
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID! Absolute sharks!!
Phone number is not real… red flag!
How can they get away with this or sleep at night 🤷🏻‍♀️
I sent back a jumper recorded delivery… guess what…. Never received refund and I am still chasing them a year later!
Hate companies/people like this 🤬

18 November 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

Ordered over two weeks ago, emailed twice asking for an update on what was supposed to be a 4-6 day delivery which evidently hasn't even been shipped.

No response from this company but still have time to send their marketing emails out...

Do not order anything from this company it's a complete joke.

16 November 2023
Unprompted review
Rated 1 out of 5 stars

Do not order from here

Placed an order for 2 jumpers and 1 t shirt nothing arrived. Emailed and rang the company no response. So glad I paid through PayPal so I can apply for a refund. When putting my claim in on PayPal the t shirt came up as a planned payment not even a t shirt so PayPal have issued that refund straight away no just waiting for the refund off the 2 jumpers

30 October 2023
Unprompted review
Rated 1 out of 5 stars

Thieves

This company took my money and never shipped my order, still waiting from 6 weeks ago. Contacted them through email and left a message several times, unable to speak with anyone. Do not order from this company, they will rob you.

10 August 2023
Unprompted review
Rated 1 out of 5 stars

I would give this company zero stars if…

I would give this company zero stars if I could.

I ordered two jumpers from them, only receive one in the post.

I was incredibly patient, I received one email from them saying that they had had staff off with sickness.

A month later and I had still not received my jumper.

It took me happen to raise a dispute with my bank to get the money back.

Never even received an apology.

11 September 2022
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company
I've emailed and says my order has been delivered!
But not has anything or any response
Very annoying that I didn't read these reviews first

1 August 2023
Unprompted review
Rated 1 out of 5 stars

Zero stars, item not received with no response

Zero stars. Ordered Kenough Barbie sweatshirt as gift in good faith and paid for express delivery which should have arrived within 2-3 days. Queried by email, no reply. Called number on website which just rings out. When i googled it was listed as a scam number for accident claims. So disappointing. Luckily I ordered on PayPal and can get a refund.

24 August 2023
Unprompted review
Rated 1 out of 5 stars

Cowboys

Cowboys. Wish I had read the reviews. Ordered via their Instagram account and received no update, despite them committing fast delivery.going to cancel via my bank. Disappointing

14 August 2023
Unprompted review
Rated 1 out of 5 stars

Didn't receive my order

Didn't receive my order, contacted them to say I hadn't received it to be completely ignored, I disputed with my bank so my bank refunded me, this 'company' have disputed it with the bank yet they still can't reply to me! Its now been 4 months of constant messages to them and they've ignored every single one! Scam company don't order

14 July 2023
Unprompted review
Rated 1 out of 5 stars

Won’t let me state No Stars

Won’t let me state No Stars.
Ordered a personalised water bottle in June for my sons birthday in July, still hasn’t arrived. Emails go unanswered, no communication, phones ring out…a disgrace.
Have handed it over to the bank now.

31 July 2023
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

It’s a shame I had to give one star because I wouldn’t have even given that. Terrible customer service. I pad £8 for express shipping only to receive my package over two weeks later after being advised 2 days. They do not reply to emails and the phone number just rings out. I would steer clear, I actually received my order but looking at the reviews a lot of people don’t even get their order.

13 July 2023
Unprompted review
Rated 1 out of 5 stars

Don’t waste your time!!

Don’t waste your time! Not even worth 1 star to be honest. Ordered a personalised water bottle in June for my sons birthday in July, still hasn’t arrived. Emails go unanswered, no communication. Have handed it over to the bank now.

26 June 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER

They don't even deserve the 1 star. DO NOT ORDER FROM THEM. I ordered a father's day gift from them. It didn't arrive. They even emailed to check order, but never arrived and they didn't respond to any further emails. Don't waste your time and money ordering from a company that doesn't deliver. Have seen other reviews now, wish I had checked earlier, I am not the only person they have done this to.

6 June 2023
Unprompted review
Rated 1 out of 5 stars

Failed fast delivery

Paid for fast delivery (almost 8 pounds!) for Father's Day present. The order was not delivered on time, plus the company didn't pay enough postage and the post office holds it, as i have to pay additional 3.5.
NO communication, not answering emails or fb
Very disappointing.

17 June 2023
Unprompted review
Rated 1 out of 5 stars

I haven’t got my order 😞

I bought with this company a couple of years ago and LOVED it… HOWEVER ordered something very early May and still haven’t go it 😭. I have contacted the company numerous times to see if it’s on its way and no one responds to me.

3 May 2023
Unprompted review
Rated 5 out of 5 stars

Pleasantly Surprised

Arrived a little later than expected but I was kept updated and even upgraded shipping for me. Order still arrived for when I needed it and it is amazing, I’ll definitely order more in the future :)

15 February 2023
Unprompted review

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