excellent, but only for hobbiests
As a Canadian, I prefer to host in Canada; I understand the laws here, I like to support Canadian businesses for my personal projects, and I would rather not give my $$$ to some faceless American big tech cloud provider. And Accuris ticks all of those boxes. The backups are a nice extra, but keep your own; don't overly trust them. The speed is excellent, you get and can use what you pay for, the control panel works fine, and I've never had issues with billing or provisioning.
HOWEVER! The company seems to be run more like a hobby than anything. When things break, they will be fixed...eventually. The automated VPS backup system sometimes just fails for days or weeks on end, with no explanation, before it suddenly starts working again. Sometimes there are periods of downtime, but the network status page is never updated, and nothing is ever communicated to customers. As I right this, we're in hour five of an outage, but the network status page claims everything is fine, and the last announcement is about maintenance in May 2023. Support tickets go unanswered, even during business hours. I assume because Accuris is a small company, and they're busy fixing the problem. But I've had to spend the entire afternoon communicating to my users that "Yes, it's down. No, I don't know why. No, I don't know when it will be back."
For a set of free, hobbyist projects, this is sort of vaguely acceptable. But if I was taking money in any way (even running a Patreon or asking for donations), I couldn't use Accuris. I certainly wouldn't trust them with an actual business.
Thankfully, these mystery downtimes only seem to happen once or twice a year. But when they do, don't expect an ETA when your service will be restored, or an update on the network status page, or a post-mortem, or...anything at all, really. I've been with Accuris long enough that I have faith it'll get fixed at some point, probably.
TL;DR: if, like me, you run servers for fun and to control your own data, and you don't like the tech monopolies, give Accuris a try. It's better than running a server in your basement (something I did for too many years). If your running a professional business, probably find somewhere else.
25 September 2024
Unprompted review