McVicar Debt Collections Ltd Reviews 154

Communication's:-

I had a problem with outstanding debt and Daryl phoned me to advise on recovery options. Although I did not have the need to take forward the full recovery service in the end, Daryl was reliable he called me when he said he would.

The lowest of the low.

We instructed McVicar Debt Collector to recover a debt following a court case that we had already won. After months of promises and repeated emails with little or no response, and after 10 months without any recovery of funds, we ended their appointment and asked for the money they had indicated had been recovered on our behalf.

After several further months without payment and with our communications being ignored, we had no option but to take legal action against them — and we won.

The irony is that we now need to appoint another debt collector to recover money from a debt collection company.

Before instructing them, I would strongly recommend checking whether they are members of any recognised financial body or ombudsman scheme. In our case, we were unable to find evidence of this.

Based on our experience, communication was poor and progress on the case did not match what had been promised. I would not recommend their services.

Why have I not received payment as imformed by your staff.
I have been in touch with a well known radio station who are very willing to broadcast this matter live on air and speaking to to trading standards to see how they can help

Collected some monies from debtor, now says they need to collect it all before they send to us.

Complete fraudsters - Avoid.

Serious Warning about McVicar debt collections ltd
Title: Serious Warning – They Took My Money and Stopped Responding

I am sharing my experience to warn others. I instructed McVicar Debt Collection Agency to recover funds on my behalf. They successfully collected the money, but never transferred the recovered £1,075.13 to me.

After months of chasing, they stopped responding entirely. Their phone numbers no longer work, and they ignored all communication. I have now taken the matter to court, and they did not respond to the court claim either.

This has been a deeply frustrating and stressful experience. Based on what I have gone through, I strongly advise others to avoid this company.
on the last review i wrote i was told by McVicar the We have sent you our accounts team email on multiple occasions and asked that you correspond directly with them. I can confirm that, to date, no email has been received from you.
This is the voice of McVicar, rubbish they have never responded to any emails, they have changed addresses still no phone, you are con men, simple as that.
was deleted on 14/04/2026 13:54.
was deleted on 15/04/2026 13:54.
was deleted on 16/04/2026 13:54.
Three emails which I sent were deleted, how good are McVicar, as I said, con men..

It took us a while to get this back but with the support of McVicar and our court order we managed to get the funds thanks again for all your hard work and support

Paid for service to collect our 8k through CCJ and never gave us the money

Further update: Despite agreeing in writing to pay the full amount by Friday, McVicar still did not pay. This is after multiple previous promises and missed deadlines. My experience has been a repeated cycle of assurances, delays, and non-payment. I am posting this update so others can make an informed decision before dealing with this company.

Have been trying to contact the Company regarding funds that they have collected on my behalf but have not paid them to me.

No phone and no answer to emails.

Will try here as some have had a response following reviewing here.

I enrolled McVicar's to retrieve a small but difficult debt from a previous customer. The debt wasn't enough for a high court writ - or to trail through the courts. The customer proved to be consistently difficult but within a couple of weeks payment has been received in full. Thank you to Caitlynn and Tommy for their persistence and professionalism.

McVicar have had power to act on my behalf for over a year regarding a £1000 claim, last I heard they have collected a minimal portion of the debt and now the phone lines are shut off and I can’t get a reply to over a dozen emails over the last 2-3 months.

Awful service

UPDATE 12.03.26
McVicar finally contacted me as a result of this review and told me I would receive my money within 7 days... 14 days later I'm still waiting and once again they've stopped responding to my emails. Please don't waste your money on them!!!
NOT ONLY HAVE THEIR PHONE LINES BEEN DOWN SINCE JANUARY THEIR ACCOUNTS ARE ALSO OVERDUE AT COMPANIES HOUSE
Like the review from Harrasement I have made numerous attempts to contact McVicar. They do not reply to my emails, their phone lines have been shut off and my tracked letter could not be delivered as their office had closed! They told me on 15th October 2025 they had collected my money from the debtor and I've still not received a penny. Next stop Trading Standards and Financial Ombudsman.
YOU WILL WASTE YOUR MONEY PAYING THESE SCAMMERS ANYTHING!

Any good review on here has been written by employees of the company

Embarrassing !

These are cowboys who try to collect illegally - do not use them !! You will regret it big time

My experience with McVicar Debt Collection Ltd has been wholly unacceptable and raises serious concerns about their compliance with professional and regulatory standards.

Since April 2025, I have formally disputed the alleged debt in writing on multiple occasions, using all three of their published email addresses. Despite this, I have received no meaningful engagement with my dispute.

Instead, the company has continued to pursue enforcement through repeated telephone calls and unannounced doorstep visits. This has occurred despite being notified that the account is in dispute and they have no viable evidence that it was ever a debt. In my view, this conduct is inappropriate, intimidating, and contrary to accepted debt collection practices.

Their correspondence and communications make use of threatening and alarmist language (CCJ’s, impacting credit scores) which appears designed to cause distress and pressure rather than resolve the matter fairly or transparently.

I am also concerned that this company is not authorised by the Financial Conduct Authority to carry out regulated debt collection activities, yet presents itself in a manner that suggests regulatory legitimacy.

Due to their failure to respond to my dispute, their continued pursuit without proper investigation, and their intimidating approach, I have now reported this matter to Trading Standards.

I would strongly advise anyone dealing with this company to keep full written records of all contact and seek independent advice. Based on my experience, their lack of professionalism, transparency, and procedural fairness is deeply concerning.

Scam, do not use. Worst kind ever

McVicar got my funds back in 4 months, I had a few reports in that time since November but ultimately I assumed they would have the job in hand so I left them to get it done, £1000 in unpaid wages collected in month 2 & after their buffering period of 60 days I was paid straight out.

Saw a lot of reviews on here from people who are being chased for money, doesn’t seem fair that they get to rate a service that isn’t provided for them, they are the reason the job even exists. Scum of the earth. Thanks McVicar team!

Totally unregulated, avoid like the plague.
Not registered under the FCA after getting this checked with authorities, which rings alarm bells. The staff in that office are all delinquents. They have no power or intelligence, complete cowboys!

They will take your money and promise to get funds back however, if they are chasing you for debt, let me tell you all reading this, do not worry, they have no power and never show ever after chasing someone for 2 years they have never visited the site, despite claiming to do a door visit as they dont want to put any effort in.
The claimant needs to take the person to court before they have any power (CCJ), which can take months or years. The backlog of court hearings can be 18+ months.

Complete waste of time, they will not get your money back! They are more interest in taking the money upfront from you for the service.

Go somewhere else and for those being chased. Sit back relax and enjoy the show, they will not do anything.

I used this company to retrieve some debt that was owed to me, they was very friendly from start to finish, they collected the monies very fast and was a pleasure to work with these.
Thank you very much McVicar Team I will be using this company again and I would recommend yous to anyone.

McVicar Debt Collection have been professional, efficient, and supportive throughout. The team communicate clearly, act with integrity, and handle matters promptly while remaining respectful at all times. It’s refreshing to work with a company that balances strong results with a genuinely customer-focused approach. Highly recommend their services.

I am currently a customer of this company.Engaged their services. Paid my fee. They’ve collected the debt owed to me, received an email in October telling me the payment was with finance department. No response to calls or emails. I’m currently getting together evidence to forward to the Financial Services Ombudsman. Do not give this company your business!