Acas Reviews 

I called ACAS today about some advice on problems that I've been having on and off since 2023. I'll admit that I don't know the full ins and outs of what ACAS does, but I basically got a lot of I don't know and you need to speak to a solicitor. They have advice on their website, yet they can't discuss it over the phone. For example, for a disciplinary hearing, their website advises to contact my employer to request evidence before the hearing. I mentioned to them that there needs to be reform and ACAS should be offering advice right across the board. I can only say that it's been a useless experience, but I should've known better because I called them around 8 years ago and it was the same back then. I won't be calling them again.

The accent of the instructor was very strong and they were leaning forward so it was not possible to read the lips as well. The instructor did not let us know that they are changing the topic, this happened many times. Same slide was on the screen but I noticed that they are talking about completely different topics. I prefer to have clear guidelines written on the slide so I can relate what they are talking to those. talking on a topic for 40 min is not a good way of teaching while we do not know the context. Case studies done in the groups were helpful. However, I could not draw a conclusion about what to do about each of those cases.

Very concise & helpful

I have attended a number of ACAS webinars & training sessions recently and they have all been really useful. The presenters are clear & easy to follow and the slides are easy to convert into written notes for my future reference.

Thank you

I'm so glad ACAS free webinars exist. Going through the FAQs is invaluable, I learned so much!

Excellent Chat function and questions really thorough.

Really good short session on conflict and the use of mediation. The pre course communication was sent to me in a timely manner and joining the session was really straightforward. The session itself was well run with well delivered content which was useful in all work settings. I also appreciated the downloads of the slides and the links to other information.

I have been watching the free webinars from ACAS recently, and they are very informative. They serve a good purpose. Attendees can then choose to attend full (paid) training, after gaining an insight on various topics, through these free webinars.

This was a well organised and informative session. The brevity was appreciated as key points immediately stood out.

The webinar on Managing a Fair Disciplinary Procedure was very useful, clearly set out and with the useful option of being able to type questions and receive answers from ACAS, all of which were available to copy and save, together with the slideshow presentation.

I found the webinar very informative and supports me in my role.

The webinar was punctual, ran smoothly, had plentiful resources, 'live' Q&A - all in all, excellent!

I found this an informative the steps of the disciplinary process clearly explained. The handouts are also extremely helpful.

Very clear and easy to understand webinar, thank you

Insightful and informative webinar, thank you

very clear, to the point session with good information, accessible resources, case study and clarifying questions in real time to apply to our own context. and all executed in just 30 mins. excellent.

Great seminar, very informative and easy to follow

The training was completely outdated - I attended a similar training course 3 or so years ago and nothing has changed. The trainer was robotic and mechanical in her delivery and was unable to answer basic questions which require judgement and context. The content was very basic and did not go into any qualitative detail about was inappropriate / appropriate behaviour might be - particularly if there is any conflict between two or more protected characteristics - e.g., Women's rights / versus trans-identifying men's rights. There was nothing in there about what is on the horizon e.g., Employment Rights' Bill.

Always appreciate the content of the courses that ACAS provide.
However, given the length of todays webinar, (30 minutes), a lot of time is given at the beginning and end of the webinar on the services that ACAS provides and general information on the mechanics of the webinar. This reduces the amount of available time for the actual webinar content.
We have used different training providers for other types of content and they often have a rolling information segment which runs for 5 minutes before the session and also 5 minutes at the end. That would then maximise the time your presenters have to deliver the content. Alternatively, extending the time to 45 minutes would also be an option?

Waste of time, they don't give any advice at all as they are not trained in UK Employment law.

Just are just another WOKE nothing company who wants to collect your data to sell off.

After a wasteful 15 min chat they just say they will send you a form - which they never did.