System upgrade We have had an Alarm system installed by Absolute Security for over 20 years and decided to upgrade. We felt we needed additional detectors and wanted the system connected to our m... See more
Company replied
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System upgrade We have had an Alarm system installed by Absolute Security for over 20 years and decided to upgrade. We felt we needed additional detectors and wanted the system connected to our m... See more
Company replied
Paul was amazing, helpful and very professional. Paul & Jordan were both at my offices for three days installing intruder alarm, both were friendly but at the same time understanding of my heavy work... See more
Company replied
We have used Absolute for years and they provide consistently great service. We recently needed to upgrade our very old alarm system and this was completed with minimal fuss and without an off putting... See more
Everything went as planned on the installation. John was friendly, helpful and informative. He also consulted us on where we wanted sensors so they did not look out of place (as well as being effect... See more
Company replied
Based in Godalming, Surrey we help homeowners, businesses, schools and other not for profit organisations find the right security system to create the protection they want. We cover the South East of England and offer intruder alarms, burglar alarms, wireless security systems, fire detection systems, CCTV, access control and other security solutions across Surrey, Hampshire, Thames Valley, London and the Home Counties.
5 Langham Park, Catteshall Lane, GU7 1NG, Godalming, United Kingdom
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Really good experience from the start. Discussed our requirements pre order and received very helpful advice. Once agreed installation date, the install was smooth despite them having to add on new equipment to a previous set up. Overall very happy.

Reply from Absolute Fire & Security Systems Ltd
Timely installation- mechanic arrived as expected and was very helpful and patient in explaining the new system. Whilst their pricing was reasonably competitive i do find the need to pay a year 1 maintenance charge surprising & disappointing given its new kit - it should be down to the installation people to cover year 1 failures .

Reply from Absolute Fire & Security Systems Ltd
Excellent service from the first phone call to improve my security system until the final insulation. The work was completed professionally, with no mess. It has worked perfectly since the installation. Very Pleased.

Reply from Absolute Fire & Security Systems Ltd
Great staff, very efficient and friendly with their work ethics and well priced! Very happy with my new alarm.

Reply from Absolute Fire & Security Systems Ltd
Basically fine, but I was disappointed that the original quote did not identify that we needed new smoke alarms at an additional cost of £400+
On time and the engineer worked well and neatly. One or two minor teething troubles were quickly resolved. It does what it is supposed to do.

Reply from Absolute Fire & Security Systems Ltd
In-depth explanation of the alarm system, a very kind and patient fitter who answered all our questions however daft! The house was left spotless after the fitting which, I think, is important! Office and survey team excellent. Highly recommend Absolute Security Systems

Reply from Absolute Fire & Security Systems Ltd
The engineer was prompt, friendly and efficient. The system is working well.

Reply from Absolute Fire & Security Systems Ltd
I required both alarm and camera systems and from proposing specs to installation everything was easy, well communicated and swiftly accomplished. Fantastic!
Parkhurst Self Drive Hire Ltd

Reply from Absolute Fire & Security Systems Ltd
This company is far from outstanding and gives appalling service . We recently moved into our house with this system in place and because we changed to adt they just didnt want to know . initially I think they thought they were getting a contract . Three failed appointments where the engineer didnt show up . One the third occasion he refused to remove the bell covers which had been agreed by the company . he cited the bell covers were too high and he wasnt prepared to climb up his ladder . however this is the company that installed the bell covers in the first place . now they expect another company to remove them as they have suddenly changed their company policy . I have nothing but praise for our current company ADT . It was a bad experience for us Lesley Blackburn

Reply from Absolute Fire & Security Systems Ltd
This company is quite simply outstanding. They were recommended by my aunt and uncle and right from the very first visit with Sandra I was so impressed. She listened to what I did and didn't want and advised without hard selling. The office phone was also answered really quickly every time I rang by a real person who was always helpful. The communication was excellent and nothing was too much trouble. Jed who arrived on the day was simply outstanding and could not do enough to help me and make sure I understood the system and how it all worked. I quite simply cannot speak highly enough of Absolute Security Systems and have already recommended them to friends. My cousin has already used you for her new Alarm system based on my and her parents recommendations. I was very nervous getting the system put in and did not want the house to be like Fort Knox and ASS have way exceeded my expectations. Most importantly I LOVE my new alarm system and it is so easy to use - just what I wanted. Thank you to the whole team!!

Reply from Absolute Fire & Security Systems Ltd
We chose Absolute Security on the basis of recommendations from neighbours and we're delighted we did! We came into contact with a number of different departments at the company and, of course, the guys that fitted our new system and every member of the team we spoke to was supremely friendly, helpful, knowledgable and professional. We whole heartedly recommend Absolute Security Systems!
Quick response to all calls when booking service and update of system
engineer was extremey good, polite and careful to respect the house (shoes off, cleran and tidy etc)

Reply from Absolute Fire & Security Systems Ltd
From the outset, Absolute Security have been a fantastic company to work with. The installation was seamless and the administrative staff helpful and efficient going above and beyond to help us trace and rectify an issue.

Reply from Absolute Fire & Security Systems Ltd
We recently upgraded our office intruder alarm and added a new CCTV System. Installed with the minimum distruption to the staff and they explained clearly how to operate and very easy to use. Very friendly and professional company and would not hesitate in recommending them if you need to secure your premises.

Reply from Absolute Fire & Security Systems Ltd
The company is reliable, friendly and all the staff display excellent customer service.

Reply from Absolute Fire & Security Systems Ltd
The engineers were very patient and stayed until after dark to finish the job. The work was neatly finished and everything works correctly. Good job thank you

Reply from Absolute Fire & Security Systems Ltd
We have had an intruder alarm installed, does exactly what I need it to do. Great customer service
The guys that installed the system were excellent, polite, tidy and efficient.
Would definitely recommend.

Reply from Absolute Fire & Security Systems Ltd
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