absence.io Reviews 548

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the user experience, highlighting its ease of use, intuitiveness, and straightforward design. Many people find the tool minimalistic and super user-friendly, making tasks like vacation planning very convenient. The interface is often described as smooth and efficient, with everything working quickly and obviously. However, some people mentioned occasional UX issues that can slow down daily usage, such as difficulties with attaching documents after filling an absence or problems with dragging and dropping vacation dates. A few other people also felt that the login process could be time-consuming.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting its ease of use, intuitive... See more

Website

Consumers find the website experience to be ambiguous. Many users praise the super easy, user-friendly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm overall satisified with the service but there are some UX issues which can slow down the daily usage. I know that "some issues" is not a help but I'm currently too tired to give you details but d... See more

Company replied

Rated 5 out of 5 stars

Does what it says on the tin. What would make it better would be able to create a list of people to notify rather than having to add them for each and every absence.

Company replied


Company details

  1. Software Vendor
  2. Recruitment Service
  3. Software Company

About absence.io

Written by the company

English

absence.io has been a trusted partner for digital HR solutions for over 10 years – proudly developed by our small and dedicated team based in Munich and Berlin.

Our intuitive software combines four essential features in one platform:
  • Leave management
  • Time tracking
  • Digital personnel files
  • Expense and travel reimbursement

We help companies of all sizes simplify and streamline their HR processes – from vacation planning to working hours and document management – all in one secure system.

Our platform is fully GDPR-compliant, hosted exclusively on servers located in Germany, and meets the highest security standards. Accessible via web and mobile app, absence.io gives employees and managers easy access anytime, from anywhere.

With a focus on ease of use, legal compliance, and continuous development, absence.io is HR software – made in Germany.

---------------------------------------------------------

Deutsch

absence.io ist seit über 10 Jahren der zuverlässige Partner für digitale HR-Lösungen – entwickelt von einem engagierten Team in München und Berlin.

Unsere benutzerfreundliche Software vereint vier zentrale Funktionen in einer Plattform:
  • Abwesenheitsverwaltung
  • Zeiterfassung
  • digitale Personalakte
  • Spesen- und Reisekostenabrechnung.


Wir unterstützen Unternehmen jeder Größe dabei, HR-Prozesse effizient, transparent und rechtskonform zu gestalten. Ob Urlaubsplanung, Arbeitszeiterfassung oder digitale Dokumentenverwaltung – mit absence.io behalten HR-Teams stets den Überblick.

Unsere Lösung ist komplett DSGVO-konform, erfüllt die höchsten Sicherheitsstandards und wird auf Servern in Deutschland gehostet. Dank Web-Anwendung und mobiler App haben Mitarbeitende jederzeit und von überall Zugriff.

absence.io steht für einfache Bedienung, rechtliche Sicherheit und kontinuierliche Weiterentwicklung – made in Germany.

Contact info

4.2

Great

TrustScore 4 out of 5

548 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

mc auth isnt working

mc auth isnt working, takes me 30 mins to login every time

6 August 2025
absence.io logo

Reply from absence.io

Thanks for letting us know! 😊 That’s not how it should be. For our users, Microsoft authentication works smoothly. Could you share a few more details with our support team? We’d be happy to check what’s causing the issue and help you get faster access.

Rated 5 out of 5 stars

I am a happy user

I am a happy user, super user friendly and stright to the point, makes vacay planning super convenient.

1 August 2025
absence.io logo

Reply from absence.io

Thanks so much! 😊 Great to hear you're enjoying the experience and that vacation planning is quick and easy for you.

Rated 5 out of 5 stars

I really like absence.io

I really like absence.io
I wish every company used it

28 July 2025
absence.io logo

Reply from absence.io

Thanks so much! That means a lot – we’re happy to hear you enjoy using absence.io and would love to see it used more widely too.

Rated 5 out of 5 stars

Easy to use

Easy to use - provide all information for the boss and substitute

24 July 2025
absence.io logo

Reply from absence.io

Thanks a lot! 😊 Great to hear it's easy to use and provides all the info your manager and substitute need.

Rated 3 out of 5 stars

A bit confuzing for new user

Was not very clear that some days that ware marked I do not need to book anymore bacause the days ware allready non working days.
Not able to select multiple days with gap between them

14 July 2025
absence.io logo

Reply from absence.io

Thanks for your feedback! Non-working days are shown in grey and can simply be ignored when submitting a vacation request — for example, requesting two weeks off is easy, as those days are automatically skipped. Selecting non-consecutive days isn’t possible in one go, but we’re happy to pass that on. Feel free to reach out if you need any help!

Rated 3 out of 5 stars

For me there was a tiny problem

For me there was a tiny problem. While dragging the vacation from starting day to the ending day, the dragging broke if dragging lasted more than 2 seconds and started new dragging on the breaking point.

4 July 2025
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Reply from absence.io

Thanks for your feedback! That’s interesting – this usually works smoothly. Has it been working better for you since? If not, feel free to reach out to our support team – we’d be happy to take a closer look together.

Rated 4 out of 5 stars
absence.io logo

Reply from absence.io

Thanks for your feedback. Sorry to hear the mobile app isn’t working well for you. To better understand the issue, could you let us know what exactly isn’t working as expected? Feel free to contact our support team – we’d be happy to take a closer look and help you directly.

Rated 5 out of 5 stars

Easy to do

Easy to do , manager added .

18 June 2025
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Reply from absence.io

Thanks! Great to hear everything was easy to handle and your manager was added smoothly.

Rated 3 out of 5 stars

The apply button looks greyed out like…

The apply button looks greyed out like I was missing an option before I could submit.

16 June 2025
absence.io logo

Reply from absence.io

Thanks for your feedback :) Could you give us a bit more information about where this happened? If you like, feel free to contact our support team — we’re happy to take a closer look together and help figure it out.

Rated 5 out of 5 stars

Everything works fine

Everything works fine, super fast and obvious, whihc is great

12 June 2025
absence.io logo

Reply from absence.io

Thanks a lot! 😊 Great to hear everything runs smoothly and intuitively for you.

Rated 5 out of 5 stars

Very intuitive

Very intuitive. Great Job.

20 May 2025
absence.io logo

Reply from absence.io

Thanks so much for the lovely feedback! 😊 We're really happy to hear that you find the app so intuitive – that’s exactly what we aimed for. If you ever have questions or suggestions, we’re always happy to help.

Rated 5 out of 5 stars

Amazing app, 100% match of the need

Very nice, easy to understand application, it saves tons of paperwork and hassle to the company. Highly recommended

20 May 2025
absence.io logo

Reply from absence.io

Thanks a lot for the awesome feedback! We're thrilled to hear the app fits your needs so well and helps cut down the paperwork. Really appreciate the recommendation!

Rated 5 out of 5 stars

was good

was really comfortable

20 May 2025
absence.io logo

Reply from absence.io

Thanks a lot for your feedback. Great to hear that you felt comfortable using the app!

Rated 5 out of 5 stars

Vacay Entry

Easy to make entry and review current status.

14 May 2025
absence.io logo

Reply from absence.io

Thanks for the feedback! 😊 Great to hear that entering and reviewing vacation details is working smoothly for you.

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