absence.io Reviews 548

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the user experience, highlighting its ease of use, intuitiveness, and straightforward design. Many people find the tool minimalistic and super user-friendly, making tasks like vacation planning very convenient. The interface is often described as smooth and efficient, with everything working quickly and obviously. However, some people mentioned occasional UX issues that can slow down daily usage, such as difficulties with attaching documents after filling an absence or problems with dragging and dropping vacation dates. A few other people also felt that the login process could be time-consuming.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting its ease of use, intuitive... See more

Website

Consumers find the website experience to be ambiguous. Many users praise the super easy, user-friendly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm overall satisified with the service but there are some UX issues which can slow down the daily usage. I know that "some issues" is not a help but I'm currently too tired to give you details but d... See more

Company replied

Rated 5 out of 5 stars

Does what it says on the tin. What would make it better would be able to create a list of people to notify rather than having to add them for each and every absence.

Company replied


Company details

  1. Software Vendor
  2. Recruitment Service
  3. Software Company

About absence.io

Written by the company

English

absence.io has been a trusted partner for digital HR solutions for over 10 years – proudly developed by our small and dedicated team based in Munich and Berlin.

Our intuitive software combines four essential features in one platform:
  • Leave management
  • Time tracking
  • Digital personnel files
  • Expense and travel reimbursement

We help companies of all sizes simplify and streamline their HR processes – from vacation planning to working hours and document management – all in one secure system.

Our platform is fully GDPR-compliant, hosted exclusively on servers located in Germany, and meets the highest security standards. Accessible via web and mobile app, absence.io gives employees and managers easy access anytime, from anywhere.

With a focus on ease of use, legal compliance, and continuous development, absence.io is HR software – made in Germany.

---------------------------------------------------------

Deutsch

absence.io ist seit über 10 Jahren der zuverlässige Partner für digitale HR-Lösungen – entwickelt von einem engagierten Team in München und Berlin.

Unsere benutzerfreundliche Software vereint vier zentrale Funktionen in einer Plattform:
  • Abwesenheitsverwaltung
  • Zeiterfassung
  • digitale Personalakte
  • Spesen- und Reisekostenabrechnung.


Wir unterstützen Unternehmen jeder Größe dabei, HR-Prozesse effizient, transparent und rechtskonform zu gestalten. Ob Urlaubsplanung, Arbeitszeiterfassung oder digitale Dokumentenverwaltung – mit absence.io behalten HR-Teams stets den Überblick.

Unsere Lösung ist komplett DSGVO-konform, erfüllt die höchsten Sicherheitsstandards und wird auf Servern in Deutschland gehostet. Dank Web-Anwendung und mobiler App haben Mitarbeitende jederzeit und von überall Zugriff.

absence.io steht für einfache Bedienung, rechtliche Sicherheit und kontinuierliche Weiterentwicklung – made in Germany.

Contact info

4.2

Great

TrustScore 4 out of 5

548 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absence one. Sucks

Havent gotten pd yet going on 3 mths.. always an excuse
Im disabled a d on,fixed income
Had to go to food pantry
Unbelievable

31 January 2026
Unprompted review
Rated 1 out of 5 stars

How is it possible to have 6.29 days…

How is it possible to have 6.29 days vacation? What does that even mean?
is it 29 minutes? or is it 0.29 of a day?

8 April 2026
absence.io logo

Reply from absence.io

Vacation balances are calculated proportionally based on when the allowance starts, which can lead to fractional values. These can be easily adjusted or rounded by an admin. If your admin needs help with the setup, they’re welcome to reach out to our support team.

Rated 5 out of 5 stars

I use it since years

I use it since years. It is easy to use and gets the job done

31 March 2026
absence.io logo

Reply from absence.io

Thanks a lot! 😊 Great to hear it’s been working reliably for you over the years.

Rated 5 out of 5 stars

Really Useful app for managing &…

Really Useful app for managing & tracking holiday entitlement

30 March 2026
absence.io logo

Reply from absence.io

Thanks a lot! Great to hear the app helps you manage and track holidays effectively.

Rated 4 out of 5 stars

there is no place to attach a document…

there is no place to attach a document after filling the absence

16 March 2026
absence.io logo

Reply from absence.io

Thanks for your feedback! After submitting an absence, you can upload a document directly to the entry. If you’re having trouble finding this option, feel free to reach out to support@absence.io

Rated 5 out of 5 stars

Mourad

Fast & Easy.

8 March 2026
absence.io logo

Reply from absence.io

Thanks a lot! 😊 Glad to hear it’s working fast and easy for you.

Rated 5 out of 5 stars

Easy usage

Easy to ask for vacation days etc.. The handling of a request is super easy and you can also add documents if needed.

6 March 2026
absence.io logo

Reply from absence.io

thanks!

Rated 4 out of 5 stars

I'm overall satisified with the service

I'm overall satisified with the service but there are some UX issues which can slow down the daily usage.
I know that "some issues" is not a help but I'm currently too tired to give you details but didn't want to skip the review just because it asked for a description:)

4 March 2026
absence.io logo

Reply from absence.io

Thanks for your feedback! We’re glad to hear you’re overall satisfied with our software. If you ever feel like sharing those UX points in a bit more detail, you can get in touch.

Rated 5 out of 5 stars

Does what it says on the tin

Does what it says on the tin. What would make it better would be able to create a list of people to notify rather than having to add them for each and every absence.

22 February 2026
absence.io logo

Reply from absence.io

Thanks for your feedback! Glad to hear the tool works well for you. Within the organization, multiple people can already be selected at once from a list. External email addresses, currently need to be added individually. We appreciate the suggestion and will gladly pass it on to our team.

Rated 1 out of 5 stars

I want to be able to add recurring…

I want to be able to add recurring events/absence.

2 February 2026
absence.io logo

Reply from absence.io

Danke für dein Feedback. In unserem System ist es jedoch möglich wiederkehrende Abwesenheiten einzustellen. Wende dich an support@absence.io und wir helfen dir diesbezüglich weiter.

Rated 5 out of 5 stars

user-friendly

user-friendly, fast, using it for 3+years

25 September 2025
absence.io logo

Reply from absence.io

Thanks so much! 😊 Great to know it’s been fast and user-friendly for you over the years

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look