Ordered shoes at full price. They arrived without original packaging and with a visible scratch. Support refused any partial refund and only offered return (wait weeks, size already out of stock) or... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very satisfied with very the good sale offers. Its very easy is to buy from the About You app, to make the personal wish lists and add the products to the basket. Products descriptions are quite accu... See more
Easy to order, items are mostly very relevant to the picture and description, easy to return. Mostly very quick delivery and if theres any delays, they often send you a discount code for your next ord... See more
Price of the product was so much better than in other shops. Well, delivery wasn't so fast, but it was Omniva's fault. Have to mention, what did About You, is just amazing! They apologized because of... See more
Company details
Written by the company
ABOUT YOU on sinu moekaupade veebipood, mis sind tõepoolest mõistab ja inspireerib. Avasta meie lai valik, kuhu kuulub üle 100 000 toote rohkem kui 1000 kaubamärgi alt. Lase end ostlemisel meie staaridest ja mõjuisikutest inspireerida ja leia stiil, mis sulle sobib.
Contact info
Domstraße 10, 20095, Hamburg, Germany
- 800 00 49 115
- klienditeenindus@aboutyou.ee
- aboutyou.ee
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice products!
Best campaigns and therefore the best…
Best campaigns and therefore the best prices.
Product was so much better than in…
Price of the product was so much better than in other shops. Well, delivery wasn't so fast, but it was Omniva's fault. Have to mention, what did About You, is just amazing! They apologized because of not so fast delivery, which was not their fault and gave discount code. Best way to hold your client. I am pleased.
Good experience
Quick shipping and very easy returning (return parcel label included with package). Wide selection of jeans, but too few dresses.
Will order again in the future
Order was shipped timely in great condition. Product accurate and high quality.
My shipment has been postponed for…
My shipment has been postponed for about 20 days! Now one item got out of stock, absurd system :-(
Excelent service
Excelent service. every step of order is explained to customer
Placed an order week ago and they still…
Placed an order week ago and they still HAVE NOT SHIPPED MY ORDER. Excuse me but what the hell? If I wouldve known that they are so slow I wouldve just gone to the store and buy my things from there.. awful, dont recommend at all!
Always fast shipping and if the garment…
Always fast shipping and if the garment does not fit it is very easy to return.Very pleased with service.
Satisfied
Like the app and its design.
Also had no problems with returning items and getting a refund! Recommend 👍
Nothing to complain about
Good catalogue, personalized recommendations, easy to use interface, fast delivery.
Everything was great!
Everything was great! The sizes are right and I am very pleased with what I ordered. My order came quite fast as well.
Exellent service!
Satisfaction :)
I am very surprised by the quality of the products. The last shipment arrived longer, but I will definitely order more from this environment!
All the goods are great.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








