Rebecca was really helpful when I rang to enquire about hiring a wheelchair for a week. Organised over the phone and collected the next day. Rebecca explained how to use it (as I'm a wheelchair novic... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fabulous staff came in bought a recliner chair loaded on van, delivered, installed and old one removed into garage. All within 1 hour YES in one hour my dad was sitting with his feet up in his new cha... See more
Company replied
I've had to bow to the inevitable, I've been thinking about and being encouraged to get a rollator, to make walking and resting easier especially with having a seat and a little shopping bag, I saw... See more
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Burton upon Trent store, great friendly staff with excellent knowledge of the items they are selling. We spent too much time testing the rise recline chairs to make sure we bought the right one... See more
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Company details
- Mobility Equipment Supplier
- also in
- Disability Equipment Supplier
- Hospital Equipment and Supplies Store
- Wheelchair Store
About Ableworld
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
Stapeley Technology Park, London Road, CW5 7JW, Stapeley, United Kingdom
- 08000965440
- support@ableworld.co.uk
- ableworld.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great place to have locally.
I have visited Ableworld in Salford to buy equipment a few times over the last 2 years, I have always found Matt to be very helpful and knowledgeable with great customer interaction.
18 September 2026
Unprompted review
Reply from Ableworld
Hi Miriam, thank you for your lovely review! We’re delighted to hear that Matt has always been so helpful and knowledgeable during your visits to our Salford store. We really appreciate your continued support and kind words! If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
The sales people are friendly I don't know what we do without Ablewood
The sales people are friendly, helpful and polite
19 September 2026
Reply from Ableworld
Hi Mrs Harvey, thank you for your lovely review! We’re so pleased to hear you found our team friendly, helpful, and polite. We really appreciate your kind feedback! If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
they are very helpful help me find a…
they are very helpful help me find a lighter wheelchair
18 September 2026
Reply from Ableworld
Hi Lorraine, thank you for your lovely review! We’re delighted to hear that our team was able to help you find a lighter wheelchair. We really appreciate your kind words! If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
New wheelchair
Kirstys knowledge of what is the best wheelchair for my husband today, was amazing. Recommend going here if you need help
19 September 2026
Reply from Ableworld
Hi Paula, thank you for your lovely review! We’re delighted to hear that Kirsty was able to help you find the right wheelchair for your husband. We really appreciate your kind words and recommendation! If you ever need any further assistance, we’re always here to help.
kind regards,
Ableworld
Only went in Ableworld CREWE for a…
Only went in Ableworld CREWE for a commode noticed that they sold stair lifts! Service was excellent, Glyn came out the next day to measure up and give me a quote I am now the proud owner of a Ableworld stair lift!!!!! Brilliant! Five stars from me X 👍
19 September 2026
Reply from Ableworld
Hi Judith, thank you for your wonderful 5-star review! We’re delighted to hear you were happy with the service from our Crewe team and your new stairlift. We really appreciate your kind words and five-star recommendation.
Kind regards,
Ableworld
Great staff and service
14 September 2026
Reply from Ableworld
Hi Alan, thank you for your 5-star review! We’re so pleased to hear you were happy with the service from our Birkenhead team. We really appreciate your kind words! If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Very pleased with Paul for the help he…
Very pleased with Paul for the help he gave me today from St Helens and Wigan Would definitely recommend him for further assistance 👍
15 September 2026
Reply from Ableworld
Hi Jackie, thank you for your lovely review! We’re delighted to hear that Paul was able to help and provide great service. We really appreciate your recommendation and kind words! If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Great service from Claire and Lesley at…
Great service from Claire and Lesley at Ableworld, Birkenhead and hope I've spelled the names correctly! Very patient with Dad in picking 2 rise and recline chairs for him and Mum. Demonstrated in their home as Mum wasn't able to go-instore to get measured. New chairs delivered this week and they love them. Many thanks, Andy Chesters
16 September 2026
Unprompted review
Reply from Ableworld
Hi Mr Chesters, thank you for your lovely 5-star review! We’re delighted to hear that your Mum and Dad are happy with their new rise and recline chairs. It’s lovely to hear that Claire and Lesley were able to make the process easy and comfortable for them. We really appreciate your kind words, and if you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Reply from Ableworld
Hi Kathleen, thank you for your lovely review! We’re so pleased to hear that you found our team extremely helpful. We really appreciate your kind feedback. If you ever need any further assistance, we’re always here to help.
Kind rgerads,
Ableworld
You simply don’t understand your clientele
A mobility scooter is many older people only link to the outside world. Been waiting 5 weeks now for my father’s scooter to be collected , repaired and returned. We’ve had to do all the phone chasing. The only communication from them is they don’t carry the part and have to order it . Meant to be returned today but total silence again. They gave him a temp replacement this week at least , but I’m sure the bill for that is to come. So we’ll wait until Monday for the step. The older generation need to be treated respectfully and kept informed, something this company should maybe try or otherwise avoid them like the plague
18 September 2026
Unprompted review
Reply from Ableworld
Thank you for taking the time to leave your feedback. We are sorry to hear that your experience with Ableworld did not meet your expectations.
We take all customer feedback seriously and would appreciate the opportunity to look into your concerns further. As we are unable to identify your details from your review, please email our Customer Support team at support@ableworld.co.uk, providing your name, contact details and the store or service your feedback relates to.
Once we receive this information, we will be happy to investigate the matter further and respond to you directly.
Thank you again for bringing your concerns to our attention.
Very friendly and helpful
Very friendly and helpful. All satisfactory and happy with my purchase
18 September 2026
Reply from Ableworld
Hi Mary, thank you for your wonderful review! We’re delighted to hear that you found our team friendly and helpful, and that you’re happy with your purchase. We really appreciate your kind feedback. If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Great choice of things that you didn’t know you could have
A great selection at good prices. Friendly and welcoming service with helpful advice.
Patient staff who gave lots of time to test out a walker for my elderly father.
Big range of prices for all budgets
17 September 2026
Reply from Ableworld
Hi Mr Clark, thank you for your lovely review! We’re delighted to hear that you were pleased with our selection, prices, and friendly service. It’s especially lovely to know that our team took the time to help your father test out the walker and find something suitable for him. We really appreciate your kind words, and if you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Reply from Ableworld
Hi Mrs Roberts, thank you for your lovely review! We’re so pleased to hear that you found our team very helpful. We really appreciate your kind feedback. If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
The staff were very helpful and patient
The staff were extremely helpful with me as I chose and was given the opportunity to ride my power chair around the store. This was backed up tips on how to manoeuvre the chair with ease.
17 September 2026
Reply from Ableworld
Hi Katrina, thank you for your wonderful review! We’re delighted to hear that our Wrexham team was able to help you choose your power chair and give you the opportunity to try it out around the store. It’s great to know that the tips and guidance helped you feel more confident manoeuvring it with ease. We really appreciate your kind words, and if you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Friendly and efficient staff
18 September 2026
Reply from Ableworld
Hi Cassandra, thank you for your 5-star review! We’re delighted to hear that you found our staff friendly and efficient. We really appreciate your kind feedback. If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Hopefully this addition will help my wife …
Unfortunately with my wife been diagnosed for Alzheimer's we needed and hopefully need to get her up stairs and Ambleworld who are local to us came to our rescue and fitted a stairlift for us. Fitted in a few hours and explained all controls etc.very professionally
18 September 2026
Reply from Ableworld
Hi Mr Robinson, thank you for your wonderful review! We’re pleased to hear that our team was able to help with your stairlift and that the installation was completed efficiently, with the controls explained clearly and professionally. We’re glad we could provide support when you needed it. If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Peter was great
Peter was great. Showed us how the rollator worked and answered any questions we had.
Would return if I needed anything else.
18 September 2026
Reply from Ableworld
Hi Mr Watts, thank you for your lovely review! We’re delighted to hear that Peter was able to help, demonstrate the rollator and answer all your questions. We’ll be sure to pass your kind words on to him. We look forward to welcoming you back in the future, and if you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Good customer service by in store…
Good customer service by in store personnel and the staff who delivered my scooter to my home (with a further demo of operation) very very satisfied.
11 September 2026
Reply from Ableworld
Hi Neil, thank you for your lovely review! We’re delighted to hear that you were very satisfied with the customer service both in store and during the delivery of your scooter. It’s great to know that our team took the time to give you a further demonstration at home too. If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Mobility Scooter seat Replacement
I had a problem with my mobility scooter seat that needed replacing.
I would like to thank Katie,who procured the new seat and arranged for it to be fitted and also thank Neil and Gary the engineers who fitted the new seat.
Katie,Neil and Gary,were extremely professional,courteous and polite.
I am very impressed and would definitely recommend this company to my family and friends.
18 September 2026
Unprompted review
Reply from Ableworld
Hi H Barnes, thank you for your wonderful review! We’re delighted to hear that Katie, Neil and Gary were able to help resolve the issue with your mobility scooter seat and that you were so impressed with their professional, courteous and friendly service. We’ll be sure to pass your kind words on to the team at Blackpool. Thank you for recommending us to your family and friends! If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Helpful Staff
Your staff are very helpful and I would always recommend them to others
17 September 2026
Reply from Ableworld
Hi Janet, thank you for your lovely review! We're delighted to hear that you found our staff so helpful, and we really appreciate you recommending us to others. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
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