Able Windscreens Reviews 

125
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team members are extremely polite, friendly, and professional, ensuring a welcoming environment from start to finish. Reviewers praise the exceptional customer service, noting that staff members go above and beyond to assist with every need. People note that appointments are handled very quickly and efficiently, with technicians often completing windscreen replacements in record time. Consumers also appreciate the clear communication, detailed explanations, and helpful recommendations provided throughout the entire process. Individuals consistently state that their vehicles are left clean and tidy, adding to an overall smooth and stress-free service.

What people talk about most

Staff

Clients share satisfaction regarding the staff, frequently highlighting their professional approach,... See more

Service

Reviewers highlight positive aspects of service, frequently praising the extremely prompt, efficient, and... See more

Customer service

Reviewers express great satisfaction with the customer service, highlighting prompt communications and... See more

Quality

Customers consistently note satisfaction with quality, highlighting excellent communication and top-notch... See more

User experience

Users describe positive interactions with user experience, noting that the entire process was completely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unfortunately, my driver’s side window had dropped down into the door panel, so I found Able Windscreens online and contacted them the same day. I spoke with a lovely lady in the office who was extrem... See more

Rated 5 out of 5 stars

Great service, quick and efficient. Referred by insurance company over to Able windscreens, got booked in to have the new windscreen fitted two days later. Matt & Ben finished it in exactly 1 hour as... See more

Rated 5 out of 5 stars

Bill from Able came to replace my windscreen which had a large crack across the width of it. He communicated with me the day of my appointment to give me a 2 hour window for my appointment and arrived... See more

Rated 5 out of 5 stars

After being fobbed off from autoglass and national windscreens for a reseal due to a passenger side drip on my ds3 i came across Able Windscreens. Called them up and the girls on the phone were really... See more


Company details

  1. Auto Glass Shop

Written by the company

For a professional windscreen repair and replacement, call on us. Based in Swansea we can serve customers throughout all of South Wales. With many years of experience, our expert technicians will provide a fast and reliable service. Not only do we repair and replace windscreens, but we can also perform sunroof repairs, windscreen calibration, rear window repairs and replacements, and specialise in all other vehicle glass. Furthermore, we can work on a variety of vehicle types including privately owned motors, commercial vehicles (including fleet), and also agricultural machinery. So, no matter your requirements, we will be able to assist you. Just give us a call for more information or to arrange one of our services. When removing or re-fitting your glass, no guarantee the glass will be saved. We endeavour to do our best but possibility of glass breaking always remains.


Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

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4.9

All reviews

(125)

102 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service

Brilliant service. Highly recommend using the company. Jesse was on time, polite, spoke very clearly with what he was doing and took care around my van. Thank you very much.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Smooth and stress-free experience with outstanding customer service.

Unfortunately, my driver’s side window had dropped down into the door panel, so I found Able Windscreens online and contacted them the same day. I spoke with a lovely lady in the office who was extremely helpful and let me know they could take a look at it straight away. Mark and Mike were fantastic and had the glass back up in no time. The whole experience was smooth and stress-free and the customer service was outstanding. I couldn’t recommend them highly enough, thank you all so much!

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Ben and Matt were amazing

Ben and Matt fitted a new windscreen for me today and were fab, sorted super quickly even in freezing temperatures and a lovely team. Don’t waste your time with auto glass, they tried to quote a ridiculous price for the same work

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic from start to…

Absolutely fantastic from start to finish. Such a simple process and 100% recommend. Jesse was very polite, professional and extremely accommodating. Brilliant company to deal with - great service. Thank you.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Fobbed off from autoglass and national windscreens

After being fobbed off from autoglass and national windscreens for a reseal due to a passenger side drip on my ds3 i came across Able Windscreens. Called them up and the girls on the phone were really helpful and booked me in pretty fast. Mike and mark done the reseal without damaging my current windscreen, no scratches on the paintwork either. Thank you very much gentlemen.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company

Had my caddy booked in for an issue with the windscreen leaking had it repaired by Mark and Dean, both very knowledgeable and professional, very quick service as well and would recommend to anyone.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Jessie arrived such nice guy explaining…

Jessie arrived such nice guy explaining everything he was going to do to my vehicle . Carried out the work quickly effectively and very professional. This guy is a Total asset to your company. He definitely does a great job. So professional very likeable and would hope he is highly valued in your team . Thanks Jessie great Job . John

17 December 2025
Unprompted review
Rated 5 out of 5 stars

I recently used Able Windscreen

I recently used Able Windscreen, and I couldn’t be more impressed with their service. From start to finish, every member of the team was incredibly professional, friendly, and efficient. The staff made the entire process smooth and stress-free, and their attention to detail really stood out. It’s clear they take pride in providing excellent customer service. I highly recommend Able Windscreen to anyone needing fast, reliable, and professional help.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

My vehicle was promptly seen to and was…

My vehicle was promptly seen to and was ready really quickly whilst working away!
The staff there were friendly and helpful
I also had a damaged panel on the back of the vehicle which they secured for me until i can get it fixed.
Brilliant job!
Highly Recommend!!

James (Leeds)

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Called Able Windscreens at 14:40hrs…

Called Able Windscreens at 14:40hrs this afternoon, managed to get me in at 15:00hrs to calibrate my Suzuki swift radar at last minute, I was so relieved when they got it sorted out in super fast time, highly professional and lovely people, couldn’t recommend them enough, any issues they can solve, thank you ever so much, honestly saved my bacon 🙏

10 November 2025
Unprompted review
Rated 5 out of 5 stars

What a fantastic experience

What a fantastic experience. On time very professional. Matt the technician was such a great ambassador the company,a really confident and pleasant young man. Would definitely use company again and would highly recommend. 👍👍👍

24 October 2025
Unprompted review

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