AbhiBus.com - Online Bus Tickets Booking Portal Reviews 47

TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, most reviewers were let down by their experience overall. Many customers found the service to be extremely poor and unreliable, often leading to significant delays, missed connections, and overall dissatisfaction with their journeys. People frequently reported issues with bus conditions, including uncomfortable seats, lack of air conditioning, and unhygienic environments, with some even mentioning the presence of mosquitoes and insects. The pricing was also a major concern, with many feeling that ticket fares were unreasonably high and that the company engaged in manipulative dynamic pricing without transparency. Furthermore, the refund process was often criticized, with customers struggling to receive their money back even after serious issues or cancellations. However, some customers also noted positive experiences, praising the staff for being friendly, supportive, and professional, and mentioning clean buses with comfortable seats. Conversely, a small portion of people felt that the booking process was problematic, with discrepancies between booked seats and actual allocations, and a lack of control over bus service providers.

What people talk about most

Service

Customers had negative experiences with service, often reporting issues such as bus operators providing... See more

Booking process

Consumers find the booking process to be ambiguous, with many reporting disappointing and stressful... See more

Staff

Reviewers mention ambiguous feedback about staff, with some customers praising professional, courteous, kind,... See more

Price

People report negative experiences with price, often citing unreasonably high ticket fares and additional... See more

Refund

Reviewers highlight negative aspects of refund, with many expressing disappointment that their refunds were... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I tried to book a bus ticket, but without an Indian phone and Indian credit card is not possible which is very surprising in 2026. I contacted the support team to see if could buy the tickets with a d... See more

Rated 1 out of 5 stars

Bus started one hour late and reached more than 2 hour late at destination, despite their 100% cashback promise they gave back 250rs for a 3500rs ticket. They promise to send back to original payment... See more

Rated 1 out of 5 stars

I booked for pune to Ahmedabad... Very disappointed coz bus had been late by more than 8 hours n not a single authorised person respond properly..... Bus was in third class catagory.... Passange... See more

Rated 1 out of 5 stars

Travelled from Hyderabad to Bengaluru on Dhanunjaya Travels Bus. Had my luggage misplaced by drivers into some other buses of theirs. The bus partner was so unhelpful in getting my luggage back. And i... See more


Company details

Written by the company

AbhiBus Services (India) Private Limited is India's leading online travel company that revolutionized online bus ticket booking in India. Founded in the year 2007, AbhiBus Services (India) Private Limited is a pioneer in providing end-to-end software and other value added solutions for the Bus Transport Industry by leveraging the latest technologies. AbhiBus aims to be the preferred choice for online bus ticket bookings by offering a wide range of best value products, services and high quality continuous support. Today, AbhiBus is also the preferred Information Technology Partner for State Transport Corporations and Private Bus Fleet Operators. AbhiBus is a service provider for more than 35+ Large Private Bus Operators in India, 4 State Transport Corporations and 2 International Operators and provides eTicketing Systems, Fleet Management Solutions, Vehicle Tracking Systems, Passenger Information Systems, Logistics Management and Customized Solutions. AbhiBus is ISO 9001:2008 certified.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

47 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

AbhiBus

AbhiBus - Worst Service and a Complete Fraud

My recent experience with AbhiBus was an absolute disaster and a complete fraud. I booked tickets for my family, paid the full amount, and was looking forward to our journey. However, to my shock and dismay, the tickets were canceled at the last minute without any prior intimation.
We were left stranded on the road for 3-4 hours, with no alternative transportation and no one to help. When I contacted AbhiBus, they gave a flimsy excuse and told me to book another bus, promising that my money would be refunded within "seven working days." This is a completely unacceptable way to treat customers.
AbhiBus's service is not only terrible but also fraudulent. They take your money, cancel your booking without notice, and leave you in a lurch. My entire family's travel plans were ruined, and we faced immense hardship and stress because of their unprofessional and unethical practices.
I would strongly advise everyone to avoid AbhiBus at all costs. They are unreliable, irresponsible, and a complete scam. Save yourself the trouble and book with a more reputable and trustworthy service. This company is a complete fraud, and I will never use their services again.

9 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not use abhibus for anything

They have not mentioned anywhere cancellation policy.I had to cancel my jibhi to kiratpur tickets because of floods in that area and wanted to cancel and wanted a refund.but these unprofessional cheaters flatly refused.they cheated me of Rs.2300 and are not even responding.

26 June 2025
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed with AbhiBus.Refund Denied Despite Timely Cancellation - Very Poor Service!"

Extremely disappointed with AbhiBus.
I cancelled my ticket more than 2 hours before the bus departure, but still my refund was denied.
Their customer support is slow, unhelpful, and hides behind unclear policies.
This is misleading and unfair to genuine customers.

Booking ID: ABH186879227

I am escalating this issue under the Consumer Protection Act, 2019.

Avoid AbhiBus — worst service and irresponsible support!

24 April 2025
Unprompted review
Rated 1 out of 5 stars

🚨 SCAM ALERT – Worst Travel Experience! 🚨

🚨 SCAM ALERT – Worst Travel Experience! 🚨

Booked a Nagpur to Bangalore bus with Dhanunjaya Travels via AbhiBus on Feb 5, 2024, but the bus never arrived! 😡

Waited 3+ hours at the boarding point—no show!
No proper support from customer support.
Had to book another ticket via MakeMyTrip, extra cost & stress.
After a negative review, they offered only a 50% refund—unacceptable!
Multiple follow-ups, but just excuses, no full refund!
Unreliable, unprofessional—avoid at all costs! 🚫

#FakeTravelAgency #WorstService #NoRefund #AbhiBusScam #DhanunjayaTravelsFakeTravelAgency

5 February 2025
Unprompted review

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