When booking by phone, staff are unfailingly helpful and ready to assist if I have a query about timings or how to use the app. The drivers are always polite, friendly, punctual and professional; also... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We love Abetta cars. We live locally to their Finchley base and started using them when we had a baby and wanted to have a more reliable taxi experience than using Uber or Bolt. The app is easy to use... See more
Company replied
ATAR is an excellent driver — punctual, professional, and very friendly. He drove us safely to the airport late at night, making the whole journey stress-free and comfortable. He was very attentive th... See more
Company replied
Lovely, friendly, helpful driver (no 191) drove us to Heathrow yesterday (6 May). The relaxed journey to the airport in a comfortable clean car was a perfect start to our holiday. We always book by ph... See more
Company replied
Company details
Written by the company
Abetta has been a trusted, licensed TFL Minicab Operator for over 50 years, specialising in long-distance journeys and seamless airport transfers across London and the UK. With over 8 million trips completed, our experience speaks for itself. We offer a Meet & Greet service at airports and utilise flight tracking technology to ensure that our drivers arrive on time, every time. Abetta Cars is UKAS accredited with ISO 9001, 14001, and 27001 certifications, reflecting our commitment to quality, environmental responsibility, and data security. Our fleet includes saloon cars, executive vehicles, and spacious MPVs, with all drivers strictly vetted to ensure your safety and comfort. We also offer baby seats upon request. Book with ease by phone, email, website, or app, and enjoy competitive fixed pricing and reliable, professional service. Choose Abetta Cars for a comfortable, safe, and punctual travel experience backed by over half a century of expertise.
Contact info
Woodside Park Station, Station Approach, N128SE, London, United Kingdom
- 02084451111
- cars@abetta.com
- abetta.com
4.9
Excellent
303 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Driver was very good and professional
Driver Hedayatulla was very good and professional
20 May 2026
Unprompted review
Reply from Abetta
Thank you for your feedback! We’re glad to hear that Driver Hedayatulla was professional and provided a great experience.
Sent his name
Sent his name, pic and car details.
Parked at easily accessible location
Informed ETA on starting.
Moved bag from trunk of car to our doorstep.
20 May 2026
Unprompted review
Reply from Abetta
Thank you for your feedback. We’re pleased to hear that the driver kept you well informed by sharing his name, photo and vehicle details, and that the pickup arrangements were convenient and easy to access. It’s also great to know the ETA updates were helpful and that assistance with your luggage was appreciated. We look forward to serving you again
I always find booking easy with Abetta
I always find booking easy with Abetta, they are pleasant to deal with and efficient.
On this occasion the car came quickly and i could track exactly when it would arrive. The driver Abdal was friendly and the car comfortable.
19 May 2026
Unprompted review
Reply from Abetta
Thank you for your kind feedback. We’re delighted to hear that you found the booking process easy and our team pleasant and efficient to deal with. It’s great to know the vehicle arrived promptly and that the tracking feature helped keep you informed. We’ll be sure to pass your compliments on to Abdal — he’ll be pleased to hear you found him friendly and the journey comfortable. We look forward to booking with you again soon.
Very helpful
Punctual, always very helpful drivers and the company is always equally helpful when arranging rides. My journey today with Sharokh was extremely comfortable, and he kindly helped me with my bags.
19 May 2026
Unprompted review
Reply from Abetta
Thank you for your wonderful feedback! We’re delighted to hear you found our service punctual and helpful throughout your experience. We’ll be sure to pass your kind words on to Sharokh — he’ll be pleased to know he made your journey comfortable and assisted with your bags. We truly appreciate your support and look forward to welcoming you again soon!
My go to cab company
My go to cab company when I need to be somewhere on time. I love the app and standard pricing. Unlike Ubers surge pricing.
The drivers have all been great.
No complaints from my 10+ years of patronage.
Like their app, which is so convenient simplifying the booking process.
19 May 2026
Unprompted review
Reply from Abetta
Thank you so much for your loyalty and kind words! We’re thrilled to hear you’ve enjoyed reliable service, fair pricing, and a smooth booking experience over the past 10+ years. It means a lot to know our drivers and app have consistently met your expectations. We truly appreciate your continued support and look forward to many more rides ahead!
The office staff is great
The office staff is great. They took our booking seriously. I never had any miss since I started to use their service years ago. The only problem I have is tipping the driver. I don’t know how to do it on the app. Most drivers are reliable and have good attitude. I’m willing to leave them a tip.
19 May 2026
Unprompted review
Reply from Abetta
Thank you so much for your kind words and continued trust in our service over the years. We’re glad to hear our office staff and drivers have consistently provided a reliable experience for you. We also appreciate your feedback about tipping through the app. We understand how important it is to recognize great drivers, and we’ll make sure to share your comments with our team as we continue improving the app experience. Thank you again for your support and generosity toward our drivers!
A great trip to the hospital today
A great trip to the hospital today. A lovely guy to drive us and a good route to UCLH with no tube strike the roads were surprisingly empty. All in all
a good start to the day!!
19 May 2026
Unprompted review
Reply from Abetta
Thank you for your lovely review! We’re so pleased to hear you had a smooth and enjoyable journey to the hospital. It’s wonderful to know your driver made the trip comfortable and that the quieter roads helped make for a great start to the day. We truly appreciate your feedback and wish you all the very best.
Always reliable and very friendly…
Always reliable and very friendly drivers. Highly recommended. If only I could add a tip post trip….
19 May 2026
Unprompted review
Reply from Abetta
Thank you so much for your recommendation and kind words about our drivers. We’re delighted to hear you’ve found our service reliable and friendly. We also appreciate your feedback about adding a tip after the trip — we understand how important that option is for customers who want to show appreciation to their drivers, and we’ll be sure to pass your suggestion along to our team. Thanks again for your support!
Always a pleasure to use Abetta cars
Always a pleasure to use Abetta cars. Great driver today as always. Prompt polite and friendly .
19 May 2026
Unprompted review
Reply from Abetta
Thank you so much for your kind review. We’re delighted to hear you had another great experience with Abetta Cars. We’ll be sure to pass your lovely comments on to your driver. We really appreciate your continued support and look forward to seeing you again soon.
Very easy to pre book and driver was…
Very easy to pre book and driver was very prompt and helpful
Definitely would recommend
18 May 2026
Unprompted review
Reply from Abetta
Thank you so much for your kind review! We’re delighted to hear that the booking process was easy and that your driver was prompt and helpful. We really appreciate your recommendation and look forward to welcoming you again in the future!
Always prompt and good value
Always prompt and good value. Comfortable cars and friendly drivers.
18 May 2026
Unprompted review
Reply from Abetta
Thank you for your kind words! We’re so pleased to hear you’ve consistently found our service prompt, good value, and comfortable. Our drivers will really appreciate the feedback too. We look forward to driving you again soon!
Very good and friendly driver
Very good and friendly driver. Clean oudourless interior. From Heathrow to home on Sunday 17 May.
17 May 2026
Unprompted review
Reply from Abetta
Thank you for your lovely review! We’re so pleased to hear you had a comfortable journey from Heathrow and that our driver provided a friendly and professional service. We truly appreciate your feedback and look forward to travelling with you again soon.
Keith is fantastic
Keith is fantastic. He is polite and always before time. Amazing, happy with Keith for daily runs.
18 May 2026
Unprompted review
Reply from Abetta
Thank you so much for your kind words! Keith will be delighted to hear your feedback. We’re really pleased to know you’re happy with the daily runs and appreciate his punctuality and professionalism. Thanks again for your continued support!
Excellent driver and very nice car!
17 May 2026
Unprompted review
Reply from Abetta
Thank you Meg , truly .
Our driver Harjinder he was very…
Our driver Harjinder he was very punctual keeping us updated when he arrived and very polite and easy to talk to on our journey to the airport!
Thank you
17 May 2026
Unprompted review
Reply from Abetta
Thank you so much for your lovely review! We’re delighted to hear Harjinder made your airport journey smooth and enjoyable. Punctuality, communication, and friendly service are exactly what we aim for, and we’ll be sure to pass your kind words on to him. We truly appreciate your support and hope to travel with you again soon!
Recent trips with Abetta Cars
I’ve had 3 trips with Abetta Cars over the last 2 weeks. All have been on time with smooth drives from exceptionally courteous drivers.
12 May 2026
Unprompted review
Reply from Abetta
Thank you for your kind words and for choosing Abetta Cars for your recent journeys. We’re delighted to hear that all your trips were smooth and punctual, and that our drivers made such a positive impression. We truly appreciate your support and look forward to welcoming you again soon
Reply from Abetta
Thank you for your kind review. We’re so pleased to hear you had a pleasant journey and felt safe throughout. Punctuality and professional service are very important to us, and we truly appreciate your feedback. We look forward to welcoming you again
Comfortable and clean
A very lovely careful driver. A smooth comfortable journey in a spacious vehicle.
13 May 2026
Unprompted review
Reply from Abetta
Thank you so much for your kind review. I’m really pleased you found the journey comfortable and the vehicle clean and spacious. It was a pleasure driving you, and I truly appreciate your lovely comments. Hope to see you again soon!
We have used Abetta for many years now…
We have used Abetta for many years now and they are always reliable and prompt. Recently we used them for a trip to Heathrow and then a couple of weeks later a pick up from a cruise back to Southampton. The driver Elena was a pleasure to drive with. Always use your local firm if you can!
8 May 2026
Unprompted review
Reply from Abetta
Thank you so much for your continued support over the years. We’re delighted to hear that both your Heathrow transfer and Southampton cruise pickup went smoothly. Elena will be especially pleased to receive your kind comments — we’ll be sure to pass them on to her. We truly appreciate you choosing Abetta and supporting your local firm. We look forward to driving you again soon!
Highly Recommend Abetta!
Lovely, friendly, helpful driver (no 191) drove us to Heathrow yesterday (6 May). The relaxed journey to the airport in a comfortable clean car was a perfect start to our holiday. We always book by phone and Carol and Ros are so polite and efficient. First Class service all round! Highly recommend Abetta Cars. We always book with them!
6 May 2026
Unprompted review
Reply from Abetta
Thank you so much for your wonderful review! We’re delighted to hear that driver no. 191 made your journey to Heathrow such a relaxing and comfortable start to your holiday. We’ll be sure to pass your kind comments on to him, as well as to Carol and Ros, who will be thrilled to hear your feedback.
We truly appreciate your continued loyalty and recommendation — it means a great deal to all of us at Abetta Cars. We look forward to driving you again soon. Have a fantastic holiday!
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