Abc Homeopathy Reviews 197

TrustScore 4 out of 5

3.8

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Rated 2 out of 5 stars

I ordered a medicine. Order went through but after 4 days they tell me, they don’t make this potency. I am disappointed the way they update their website. Customers need to know right away if that pot... See more

Company replied

Rated 5 out of 5 stars

I placed an order yesterday, but haven’t received an email confirmation.I have no idea on the expected date of delivery as I did not receive any update on the order status yet. I tried contacting t... See more

Company replied

Rated 5 out of 5 stars

This not the first time we have purchased from ABC Homeopathy and it definitely will not be the last. We prefer the remedies prepared as liquids as some family members cannot take tablets either lacto... See more

Rated 2 out of 5 stars

This is a review of WHP homeopathic. The pellets are so so small I can barely see them. Getting them under the tongue is no easy feat. An inefficient way to dispense these miniscule pellets. There ha... See more

Company details

  1. Pharmacy

Information provided by various external sources

Complete homeopathy site. With forum, directory, comprehensive homeopathic remedy store with materia medica, and homeopathic remedy finder app which suggests homeopathic remedies from over 64,000 symptoms and 650 remedies


Contact info

3.8

Great

TrustScore 4 out of 5

197 reviews

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Rated 1 out of 5 stars

I ordered nux vomica at the 3x potency…

I ordered nux vomica at the 3x potency and now I get a message that it is discontinued. Take discontunued items off your site!!!!!!!!!!!!

2 June 2021
Abc Homeopathy logo

Reply from Abc Homeopathy

Hi,
I'm sorry about your experience with our store.

We list what the manufacturing labs tell us they have available. Some of the labs tend to only tell us an item is out of stock only when we put the order in, and the pharmacist goes to the shelf and sees the bottle is empty, and then the order bounces. It doesn't happen often but when it does, it is an irritation, I agree.

Please accept my apologies.

Warm Wishes,
Simon

Rated 5 out of 5 stars

thanks

remedies came
quickly and accurately. Since they are often for others, an extra nice thing would be short descriptions of dosage and use for each one, although i know it’s so variable that it’s not really possible
thanks for having everything and making ordering so easy

22 April 2021
Rated 1 out of 5 stars

Ordering is easy but the handling of…

Ordering is easy but the handling of the order and delivery is very very slow. Didn't expect it although I was charged $4.75 for shipping which USPS standard shipping wouldn't cost more than $1-2 for 2 small vials, I believe. Bad service.

29 March 2021
Abc Homeopathy logo

Reply from Abc Homeopathy

Hello,
I'm sorry you have been disappointed by our service. It may surprise you to learn we don't actually make anything at all on shipping, though we do have to pass on our costs.
We have endeavoured to make our shipping costs and time frames clear. They are displayed next to the 'add to cart' button, and again through the checkout. However, computers can misbehave and maybe this displayed incorrectly on your device? If that's the case I would be very grateful if you could get in touch through the site contact form and we can find out what went wrong.
Many thanks for taking the time to give us feedback; it's how we improve.

Rated 2 out of 5 stars

Poor handling of order

I ordered a medicine. Order went through but after 4 days they tell me, they don’t make this potency. I am disappointed the way they update their website. Customers need to know right away if that potency is not available so they can order somewhere else. 4 days were too much to know the unavailability. Sorry! I am giving 2 stars just for my previous experience that was good. They can definitely improve.

25 February 2021
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Reply from Abc Homeopathy

Hi Pushpinder,
I'm sorry about your experience with our store.
We list what the lab tells us they have available. The labs we deal with all work differently but there is one who tend to tell us when an item is out of stock only when we put the order in, and the pharmacist goes to the shelf and sees the bottle is empty, and then the order bounces. It doesn't happen often but when it does, it is an irritation, I agree.
4 days is a long time to wait, but the lab has a backlog of orders at present.
I'm sorry about that. All I can do is apologise.
Warm Wishes,
Simon

Rated 1 out of 5 stars

No information about shipping or…

No information about shipping or delivery, no idea who to contact

16 February 2021
Abc Homeopathy logo

Reply from Abc Homeopathy

HI Sasa,
I'm sorry our service has been frustrating for you.
We publish shipping guidance on the remedy pages, right next to the 'add to basket' button. With lockdown etc, there are delays and it currently says 2-3 weeks. You will receive an email when your order ships.
If you wish to carry on the conversation in private, please contact me here: https:/abchomeopathy.com/contact.php
Best Wishes,
Simon Broadley

Rated 5 out of 5 stars

I love ABC Homeopathy for ordering…

I love ABC Homeopathy for ordering remedies. I had large order this time and they had everything except 1 remedy. I only had trouble with the payment step, but customer service was excellent and prompt at helping sort it out. They are definitely top on my list for places to order from!

21 January 2021

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