Easy to use and understand. All staff are nice and kind. Helpful hints on regular normal meals, exercises and real normal lifestyles. ( meaning they understand life is busy and squeezing in time for... See more
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9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day. Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey. Complete an online medical questionnaire, and we'll create a personalized care plan that includes: *Unlimited access to a team of specialists. *Prescription medications as needed. *At-home labs and devices. *Expert nutrition and fitness guidance. 9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal.
Contact info
914 N Coast Hwy 101, Ste A, 92024, Encinitas, United States
- (202) 932-9958
- support@join9am.com
- 9am.health
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Replied to 80% of negative reviews
Typically replies within 48 hours
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What made my experience great is how…
What made my experience great is how attentive the team assigned to me is with my progress. Also so many helpful tips to help me on my weight loss and health goals.
Doctors?…
Its virtually impossible to talk to a doctor. It's been months and I still haven't spoken with one. It's all AI and then when I called the phone number I was instructed to keep waiting for a few more days. They did apologize for the oversite. Meanwhile the doctor that I've had for 15 years is more than happy to renew my prescription but if she does it I have to pay $498. What a racket. I do believe my current doctor knows more about me and my treatment than the AI team at 9am health. I have completely lost the personal experience that I had with my own doctor that I chose.

Reply from 9amHealth
The website is easy to navigate
The website is easy to navigate. There is so much useful information. The live coach is very beneficial. The weight loss medication refills are discussed and explained and refilled as needed. Questions are always answered in a timely manner. They will give a timeline of when to expect an answer. I have very much enjoyed the service and the fact that it holds me accountable with the scales they sent! I actually like that! It makes me think before I eat🤣
This program is engaging without being…
This program is engaging without being too invasive. It allows you support and learning in real time and does not overwhelm you with tasks.
My overall experience has been great
My overall experience has been great. The resources are very informative and the care team is very friendly and responses are quick.
From setting up the app to speaking…
From setting up the app to speaking with Jody everything has been seamless
Because you’re experience is customized…
This is better than most Because your experience is customized and personalized to you. It’s awesome because everybody has different needs.
Great all the way around
Great all the way around. Worth using. It is easy to make appointments and to change meds if need be
This app is more than you can imagine…
This app is more than you can imagine when it comes to making healthy choices in life. The app and staff has been so helpful. Thank you!
I love my 9amHealth journey.
I love the 9amHealth journey that I am on. The app is has valuable information, wonderful recipes, and it’s easy to maneuver. I have not started any weight loss medications, but I have lost over 10 pounds by using the tools in the app!
I am this program and tired of you all
I was put on this program. My doctor was doing a great job write my prescription and monitoring my weight and the medication. Since this program got involve with my business - it being nothing but a nightmare. I talk to a computer secreatary or what every you want to call it. I never can get my medication on time. I have to do the work and paying insurace for this junk. Can someone help me get back to how life was.Thank You Felicia Smith

Reply from 9amHealth
Easy, helpful, informative
The app is so easy to use and extremely informative. The access to support is excellent! I am very happy with all aspects.
My insurance switched us to 9 am health…
My insurance switched us to 9 am health and it's been the worse experience of my life. It takes them days to respond to messages and my husband and I go weeks without our medication to the out where we are better off stopping our medication. We get very sick not taking it consistently. I would recommend to not use them if you can avoid it.

Reply from 9amHealth
I am very satisfied with 9am
I am very satisfied with 9am. Every single person I have talked to has been of great help for me during my weightloss journey. I am very thankful for the support! I would recommend 9am to anyone that wants to start their own weightloss journey.
I love the way our conversations go
9am Health help me wih my weight loss…
9am Health help me wih my weight loss journey. The live coaching and meal prep and always there when i need help.
Worth it!
It was quick and easy to sign up. Everyone I have encountered have been helpful. It’s easy to get my prescriptions filled/refilled. It’s free, so it saves on doctors visits.
My experience with 9am has helped me in…
My experience with 9am has helped me in so many ways. My biggest problem was eating sweets and now I barely eat sweets, or bread. Some of my inflammation has decreased, little more energy than before. They answer any question or problem I may have. Overall I recommend 9am to anyone who has access to it.
Knowledgeable and caring team and a…
Knowledgeable and caring team and a convenient to use app. My only negative comment is that sometimes I find the content of the modules not related to their titles, which feels disappointing. For example, a module about the relationship between sleep and weight loss that talks only about sleep with no mention of weight loss. But, I trust that the team will address this issues.
Roadblock to health
As another user reported, this is a barrier to treatment. My insurance is requiring 9 am health to receive my GLP1 medication that I have been taking for 2 years. This is just a bunch of hoops that you must go through. Americans should have choice in their provider. This is totally unecessary.

Reply from 9amHealth
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