7m Rent a Car Reviews 

492
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

You don't accept debit card deposits because you say you only take credit cards — yet you sell an insurance product where a deposit is possible. You also don't accept virtual cards, despite the fact... See more

Rated 5 out of 5 stars

I have seen mixed reviews and been a bit sceptic about deposit via card. We had a Fiat 500X automatic which was a delight through narrow and mountain roads and it took us everywhere we wanted with no... See more

Rated 5 out of 5 stars

7m. Cónego Jerónimo Dias Leite 5, São Martinho, 9000-053 Funchal, Portugal ======================= We rented a car for a week on 27th... See more

Rated 4 out of 5 stars

Helpful and prompt service. We had mistakenly booked at a branch much further away, but the local office were helpful, and sorted a car for us. Refund of security deposit was done immediately on ret... See more

Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Scooter Rental Service
  4. Van Rental Agency

Written by the company

7M Rent-a-Car began operations in June 2018 and is currently part of the Autocrescente group – M.I.Nunes, Unip., Lda. Since then, we have been a car and scooter rental company committed to offering mobility solutions focused on customer satisfaction and providing a unique and memorable experience. We offer personalized and attentive service, from reservation to delivery, and we adapt to your needs with professional service that puts the customer first. Our diverse fleet includes economy, family, and premium vehicles, all subject to rigorous maintenance to ensure safety and reliability. We work with recognized brands and regularly renew our fleet to ensure high performance standards.


Contact info

3.8

Great

TrustScore 4 out of 5

492 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(492)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Almost perfect.

Almost perfect.
Uncomplicated process, nice staff, punctual, clean, cheap, only 1/2 full tank - but only 1/2 full tank was returned, almost a new car but with lots of dents - but there were no problems when returning the vehicle.
Easy living - no problems. Thanks

17 October 2024
Rated 2 out of 5 stars

the car was not serviced the car need…

the car was not serviced the car need brakes and i send you a email for the brake was advied to take the car to one off your branches for the brakes witch i did take it to airport and was send back to your service center in town

20 November 2024
Rated 4 out of 5 stars

Grade trip

The Cars was ... Okay Not the best one but He Drive. The Guy in the Office was grade He Help the people by every Problem was fast and this in the 1. January

9 November 2024
Rated 5 out of 5 stars

Fiat 500e over Christmas on Madeira

The second time we rented an electric car from 7M for a few days to travel Madeira. The online order experience went smoothly, and we opted for payment upfront on insurance; the insurance with card deposit does not really cover you... We opted to rent an electric car once more, to benefit from parking over the busy season. The car was washed and it looked vacuumed inside as well. We checked for warning lights, and we were off within 20 minutes. We were able to find parking easily at charging terminals and charging never took more than an hour. From our previous rental experiences on the Island, the car panels will be banged-up, so ensure you have it all recorded. They accept South African Driving Licences, since these are also in Portuguese - no need for International Drivers Permits. Driving a small electric car on the extreme inclines is a breeze, and easier to navigate the narrow roads in the City and villages.

30 December 2024
Unprompted review
Rated 3 out of 5 stars

Not great

We could not get through when kept calling for assistance.
Sadly I think the company is understaffed as when we did get through the staff were clearly trying their best but stretched to the limit.
The reason we used this company was that they were recommended by a taxi driver but sadly we had a terrible experience.
We had to wait for a long time to get a car and other people in the queue had been waiting for hours. The drop off was straightforward. The car was fine.
We would not use this hire car company again as we found the experience very stressful indeed.

29 March 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look