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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent fabric, meticulous craftsmanship, and beautiful finishes. Many appreciate the ability to customize items, which perfectly meets their specific needs and enhances their homes. However, some people were dissatisfied with their orders, citing issues with S-wave curtain appearance and unexpected seams. There were also mentions of delayed dispatch for some orders, and a few customers found the recommended S-fold curtain width to be insufficient.

What people talk about most

Product

Customers had positive experiences with product quality and customization. Many reviewers praised the fabric,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent condition of... See more

Order

Customers consistently note ambiguous experiences with their orders. Many consumers report smooth processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service 3HLinen. My gorgeous clay linen curtains are exactly as described on the website. The only issue was that the rod pockets were small (my bad) and I had trouble sliding my ro... See more

Rated 5 out of 5 stars

My custom linen curtains arrived exactly as I had hoped, and the experience from start to finish was exceptional. The linen has a gentle, natural softness that instantly makes the room feel more groun... See more

Rated 5 out of 5 stars

For a while I've been looking for somewhere that I create custom-made sofa cushion covers and I stumbled across 3H . Samples were sent out for me to choose the right colour. I gave them the measureme... See more

Rated 5 out of 5 stars

I am so happy with this curtain The quality is excellent and I loved that I could customise the size/colour to suit my home perfectly. I received updates along the way from start to finish which was g... See more


Company details

  1. Curtain Store
  2. Bedding Store
  3. Blinds Shop
  4. Curtain Supplier and Maker
  5. Linens Store

Written by the company

3HLinen is a family-owned company that was established in 2014. Our specialty lies in crafting curtains made from premium materials such as linen, velvet, and various other fine fabrics. Beyond curtains, our product range extends to include a variety of linen essentials designed to elevate every corner of your home. From linen shower curtains that infuse your bathroom with natural elegance to luxurious linen bedding that promises unparalleled comfort and style, we offer a diverse selection to cater to your unique preferences.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

90 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Careful delivery

Delivery was on time, and the packaging was careful and secure. Everything arrived in excellent condition.

12 March 2026
Rated 5 out of 5 stars

Better than store options

The quality really stands out compared to standard store-bought options. The fabric feels richer, the stitching more precise, and the overall finish more refined. These curtains look thoughtfully made rather than mass-produced.

10 March 2026
Rated 5 out of 5 stars

Perfect custom fit

I ordered custom-sized curtains and was impressed by how accurate the measurements were. They fit perfectly and hang beautifully.

3 March 2026
Rated 5 out of 5 stars

Solid and well made

The linen feels durable yet soft, and the stitching is neat and consistent. Overall, a very solid product that feels made to last.

3 March 2026
Rated 1 out of 5 stars

I ordered a shower curtain back at the…

I ordered a shower curtain back at the end of November 2025. I did not receive any correspondence from the company until I chased them in early January and they said my order “fell through the system”, and an assurance I would received my paid for product asap. It’s now 17th February 2026 and no further correspondence from them and I have still not received the product I paid for. I don’t believe this is a legitimate business as no one answers the phone when you call them. I would never recommend this business and would avid at all costs

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Blackout Curtains

I was looking for some blackout curtains to stop the sun from shining through the windows onto my computer screen each and every day. I had to request a custom made set of curtains.

After providing the measurements, and discussing the style, material, and pleat with the sales representatives, I settled on 2 offwhite blackout triple pinch pleat panels at a very reasonable price.

It only took a couple of weeks to arrive and when they did, I'll admit I was a little bit worried as the curtains where a bit crinkled, but after a good iron and using a steamer once they where up, there were no more wrinkles.

These curtains where very easy to put up and where a good weight to where my track could handle them. The craftsmanship is superb and the build quality is phenomenal, I'm very happy with how they look and it's very nice having a dark room without the sun glaring against my computer screen.

Special thanks to Nadine and the team at 3H Linen, I will definitely be purchasing my future curtains from them again.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Smooth delivery and careful packaging

The packaging was careful and secure, protecting the item perfectly during transit. The delivery process was efficient and well-organised, making the entire experience feel reliable and stress-free.

5 January 2026
Rated 5 out of 5 stars

Hard to get pillow cases

Queen sized pillow cases are a little hard to get (especially in linen). I got them here. They are much nicer linen than my previous ones (a well known brand). Big bonus: the envelope closure at the back. Slightly harder to put on BUT the pillow does not pop out of the opening the minute you use it. I'm very pleased with these, and have just ordered the flat sheet.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Love

I am so happy with this curtain The quality is excellent and I loved that I could customise the size/colour to suit my home perfectly. I received updates along the way from start to finish which was greatly appreciated. Would highly recommend and will definitely place another order for my walk in robe. Thanks :)

20 December 2025
Rated 1 out of 5 stars

Not at all happy with my custom made…

Not at all happy with my custom made linen S-wave curtains from 3H linen.

They have used a strange header tape which relies on gathering a string at the back to achieve the folds as opposed to a specific S-wave header tape and track system with swivel tabs. The result is ugly, misshapen, uneven folds which is infinitely inferior to every other S-wave curtain I have purchased from other makers.
My expensive curtains arrived balled up in a tight wad, meaning I needed to spend many many hours ironing to achieve a “not quite rags” appearance.
Curtains have seams which is totally unexpected. I have never had seams in any previous custom curtains. In much bigger windows.
Lengths are wrong even though I discussed this at length with the sales rep.
Customer service is appallingly slow, clearly offshore even though the company presents as Australian.

I will never use this company again and warn potential users to beware.

13 December 2025
Unprompted review
Rated 5 out of 5 stars

My custom linen curtains arrived…

My custom linen curtains arrived exactly as I had hoped, and the experience from start to finish was exceptional. The linen has a gentle, natural softness that instantly makes the room feel more grounded and welcoming. The craftsmanship is remarkable, with neat, even stitching and beautifully finished edges. The curtains hang with an elegant drape that feels effortless and refined. It is rare to receive something that matches your vision this precisely. I feel truly happy every time I walk into the room and see them.

26 November 2025
Rated 5 out of 5 stars

Excellent customer service when I mixed…

Excellent customer service when I mixed up my order slightly. Very helpful to ensure I had ordered what I was looking for. Absolutely thrilled once I receive my beautiful linen shower curtain. It was exactly what I was hoping for.

19 November 2025
Unprompted review

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