I ordered 2 of the Ursa cap pod vapes. I was told that it was a 24 to 48 hour timeframe to fill order one week later still nothing. I emailed support 3 separate times and finally got a response regard... See more
Company replied
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I ordered 2 of the Ursa cap pod vapes. I was told that it was a 24 to 48 hour timeframe to fill order one week later still nothing. I emailed support 3 separate times and finally got a response regard... See more
Company replied
Ordered months ago, package never arrived. Provided tracking keeps saying in transit since October. Customer service claims it has been delivered but I never received anything. Poor communication o... See more
Company replied
3Avape.com has become my go-to place for all my vaping needs, they’re honestly the most economical source I’ve found. Most places tack on another $20-$30+ in fees and shipping, but not 3Avape! When... See more
Company replied
I ordered a Visticking VK530, mesh tank and 3 boxes of coils from these guys and they were delivered to me today in the UK in 9 days, all for £35 delivered No stock issues, no damage, nothing missi... See more
Company replied
In 2015, 3Avape established one of the largest warehouses in industry and became much more competitive in wholesale distribution with huge stock and much more variety of products. Our philosophy is to be the most loved and trusted online vaping store by offering worldwide customers a wide selection of A+ quality products at A+ prices and A+ Customer Service.
United States
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I ordered a rather large shipment from them earlier this year. Everything arrived as advertised and there were no issues. Will be ordering from them again when the right deals strike again.
I have ordered from 3Avape numerous times. Recently I placed an order to be delivered to my sister. They asked for a copy of my credit card and my ID. I sent my ID and had PayPal send confirmation that the order was legitimate. I wasn't sending a foreign company my credit card, that's why I use PayPal. They will not deliver or refund. Stay away from this site

Reply from 3Avape
Affordable, very friendly customer service. Nice to shop in here.
I have ordered from them this past year 3 or 4 times and haven't had any issues. I normally recieve my orders in about 10-14 days or so. When I emailed support with questions they got back to me within a day. Overall I have no issues and only but good things to say. Would recommend. Great prices and sales, if you don't mind the wait it's worth a try.
Ive been ordering here for many years. No problems ever.
Bestelle hier seit vielen jahren. Hatte nie probleme.
Made an order on June 6th. On June 10 I got a tracking number and it showed this - June 10, 2021, 3:04 pm
Shipping Label Created, USPS Awaiting Item
GRAND PRAIRIE, TX 75050
A shipping label has been prepared for your item at 3:04 pm on June 10, 2021 in GRAND PRAIRIE, TX 75050. This does not indicate receipt by the USPS or the actual mailing date. It's now June 18th and nothing has been updated at all. Very confusing
Why isn't my status updated on the website? I paid with PayPal 3 weeks ago! I don't understand all of the items were in stock what I ordered and I still haven't received a tracking number ?? What is the problem !! No feedback from the team !! I want my money back!

Reply from 3Avape
I've ordered from these guys a few times and all has arrived as advertised. Sure, it took a little bit to get here, but anything you purchase from overseas is going to take a while, esp. now. This isn't Amazon, you cannot expect your package to arrive in 2 business days. Have a little patience and faith.
The 2 email addresses do not work.
The ordered items arrived after 6 weeks.
Fantastic vape site where you can buy lot of good stuff, i recommend so much
Near to zero customer service and security payment problems since they can't offer PayPal anymore.
Lost due this over 160, - Euro with the payments system and they don't care about.
Also items get not reserved when not all ordered items are in stock.

Reply from 3Avape
So far I haven’t had any updates on my order. I’ve emailed customer support three times and haven’t heard anything from them for a week now. I have no tracking number, I have no idea what’s going on with my order.
I have a good feeling my money is gone and this company is just scamming people.
2000% I would never order from them again!
Received different product than ordered. Contacted company, they admitted to switching the product without informing me (bait and switch), and was only offered a $5 discount (10%). I advised I did not want the product received as it was not what was ordered and offered to return it for a full discount. 3Avape advised return shipping was too expensive for them, even though I paid for shipping when the order was made. Claim now filed with PayPal as the company is not willing to correct their error.

Reply from 3Avape
My order arrived okay, I got what I expected. I am maximally satisfied.
Excellent !
I placed my order on March 3 and received the product on March 17.
This is amazing for a product that comes from China.
The product was authentic and in excellent condition.
Congrats keep it up ! :)
Fast shipping great prices .... got from them 3 times always fast shipping ... a++++ place to order from ...

Reply from 3Avape
pkg has not been sent as of yet. ordered on 3/2/21 there was no mention of back orders when I ordered the pkg. company has contacted me and package is on back order.

Reply from 3Avape
Very long shipping times,understandable, But very good customer service and great prices!

Reply from 3Avape
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