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365 Finance Reviews 

1,130
•
TrustScore 5 out of 5

4.9

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Looking at 318 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast and efficient funding process, noting that account managers are always extremely helpful, professional, and quick to respond to any questions. People highlight how simple and stress-free the entire application is, with clear communication making everything straightforward from start to finish. Some reviewers were not happy with the service, mentioning confusing experiences and contradictory information provided by different team members during their applications. A few customers felt ignored and experienced a lack of clear support when trying to resolve their specific funding concerns.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful and professional, consistently praising individual team... See more

Service

Clients share positive opinions on service, highlighting fast and reliable funding support. Reviewers... See more

Customer service

Customers report great satisfaction and positive experiences with customer service, praising staff for being... See more

Response time

Reviewers highlight positive aspects of response time, reporting exceptionally fast turnaround and efficient... See more

User experience

Users describe positive interactions with user_experience, highlighting a quick, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"Flutra is amazing! I've been with 365 for seven years, since 2019, and they've been instrumental in supporting all my businesses. Whenever we've needed funding, they've been there - we've grown f... See more

Rated 5 out of 5 stars

The ease and speed of application is unmatched. As a small business owner it's really important to be able to access small loans from time to time for cash flow and operations. Having dealt with a num... See more

Rated 5 out of 5 stars

Great company always there when you need them, hassle free and on top of it all get somebody like Flutra Islami who is extremely polite and makes life easy well done to 365 for having her as part of... See more

Company replied

Rated 5 out of 5 stars

Matt Brentley was our contact and I have to say from start to finish he was great. All information was clear and straight to the point which I really appreciate. He was quick with answers and reassure... See more

Company replied

Company details

  1. Non-Bank Financial Service

Written by the company

Apply today and get approved within 24 hours. Repayments are flexible and based on your card sales. Our business cash advances are, fast, flexible and hassle free.

Our mission

A flexible alternative to bank loans

We pride ourselves on offering a better, more flexible alternative to bank loans. Our business cash advances come with no admin fees, hidden extras or APR's (Just one simple all-inclusive cost)

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(1,130)

314 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Lauren was so helpful

Lauren was so helpful and really on the ball with communication. We have been using 365 Finance for a while now and they are the best of the best. Fast funding, seemless process, great communication. Easy to use platform to track progress.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

The ease and speed of application is…

The ease and speed of application is unmatched. As a small business owner it's really important to be able to access small loans from time to time for cash flow and operations. Having dealt with a number of companies previously. I must say 365 finance is definitely the best I've dealt with. Our account manager Lauren Coffey was just amazing! 100% recommend.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Great work

Flutra was really effective and got the job done with minimal fuss. Happy broker, happy merchant!
Many thanks

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is fantastic & Jake…

Customer service is fantastic & Jake who sorted it all out for us was amazing & went threw everything so well & got us the funding so quickly & such a lovely guy to deal with, this is the second time we’ve got the funding & it has helped our business so much.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

And again

Contacted 365 finance at 9am monies lodged in my account 6pm.
Once again dealt with Lauren Tucker excellent customer service, professional and courteous.
Would highly recommend and will be using again in the future.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience throughout in…

Fantastic experience throughout in dealing with 365 finance. Have dealt with these guys in past too. Had the same experience as before. I really appreciate especially " Daiana " at 365 who has been excellent at her practice. Her response is just like a bullet fired from a gun. Not a single chance of let down from her side at any query raised. Have dealth with her in past, now and will again approach her in future for an excellent service from 365 finance. You are great guys to deal with !

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Reliable

It's very helpful that we've got catch up and follow up, always deal with the same person Jake and we don't have to start to tell everything all over again to a different person.
He always help us quickly, efficiently, when the time comes that we need a top up again.

21 May 2026
Unprompted review

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