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Rated 1 out of 5 stars

Absolute disgraceful company lately.. customer for over 15 years coverage has gone awful yet when you complain they can’t be bothered . Always paid my bill on time had a few financial issues one... See more

Rated 1 out of 5 stars

Ltr to 3 ceo..spoke to Subarish .rude unprofessional and am complaining merely of why i have 1 bar of signal compared to my dual 02 sim...he kept talking over me and didnt evn confirm like another Br... See more

Rated 1 out of 5 stars

Bought an expensive 2 week roaming pass for Europe, Greece. Started getting extra charges first day hols, phoned 3 who said roaming was free, and not to worry, if any bills then dispute them when I... See more

Rated 5 out of 5 stars

Having problems with my phone so visited the 3 store in Havant. Will was brilliant, he was friendly, professional, asked all the right questions to ensure I was on the right contract for my lifestyle... See more

1.5

Bad

TrustScore 1.5 out of 5

387 reviews

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1.5

All reviews

(387)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

terrible services

terrible services, expensive fees… look for alternatives people, these scammers need to go away

15 March 2022
Unprompted review
Rated 1 out of 5 stars

Worst mobile network ever I would…

Worst mobile network ever I would recommend to not even think about using this network neither the network nor the internet is good I have faced many issue with this network even customer service is poor I have even lost my money due to this network it’s not even 5 % worth of money we are paying

14 March 2022
Unprompted review
Rated 1 out of 5 stars

They say they are your friend

They say they are your friend , but will stab you in the back. They do this especially when you fall on hard times due to circumstances beyond your control.
Typical bully sticking the boot in when you are down

14 March 2022
Unprompted review
Rated 1 out of 5 stars

Dreadful company

Dreadful company, literally the worst. Terrible network, customer service is disgusting, just rotten from top the bottom. EE, O2 & Vodafone are light years ahead of 3, they should be ashamed at how bad they are.

14 March 2022
Unprompted review
Rated 1 out of 5 stars

poor company

poor company, when things go wrong they back out!! very slow service. Don't recommend at all

14 March 2022
Unprompted review

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