2BScientific Reviews 162

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The communication from 2B, from the minute you place your order to the moment its received is outstanding- the best of any company I have used. Their company ethos is fantastic, the gift of wildflower... See more

Company replied

Rated 5 out of 5 stars

We had such a fantastic experience with our purchase with 2BScientific. They supported us right from the start from discussing our project to helping us with literature searches to find the righ... See more

Company replied

Rated 5 out of 5 stars

I made an error on my purchase item catalog number and was worried that the item couldn’t be exchanged (which I was expecting). The team were so kind and helpful, and the exchange was sorted out promp... See more

Company replied

Rated 5 out of 5 stars

2BScientific offers a wide range of products, and from what I have tested, they are of high quality. The assistance I have received from my account manager (Maria Campailla) has been excellent,... See more

Company replied

Company details

  1. Distribution Service
  2. Laboratory Equipment Supplier

About 2BScientific

Written by the company

2BScientific Limited is a leading distributor of innovative life science products, serving customers in the UK, Europe, and worldwide. Our top priority is always the customer, and we go above and beyond to provide exceptional service and innovative products that support scientific discovery.

Our team works tirelessly to ensure that our client's needs are met, and their expectations exceeded. From cutting-edge assays and technologies to reagents for basic research, we offer a wide range of innovative products designed to meet the needs of researchers across various disciplines.
View Our Products Learn More About Us Contact Us Today

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4.8

Excellent

TrustScore 5 out of 5

162 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent product support and order assistance

2BScientific offers a wide range of products, and from what I have tested, they are of high quality. The assistance I have received from my account manager (Maria Campailla) has been excellent, with quick turnaround for quote requests and academic discounts/information about applicable offers.
As a first-year PhD student, this is particularly appreciated, as it allows me to stretch my grant further!

The technical support, especially from Liz Salmon was much appreciated in identifying a more suitable mounting medium for my situation (Vectashield Vibrance), which assisted with imaging under far-red and allowing flexible storage conditions.

Other products, such as normal goat serum, have been of high quality and have helped reduce background in my fluorescent imaging. The website is also well-organised and makes it easy to identify compatible antibodies, especially in picky multiplexing scenarios.

Delivery has been great, with arrival sooner than anticipated. They also display a strong sustainability effort and provide a donation per order to the British Beekeepers Association. Overall, I am very impressed and satisfied with my experience.

11 May 2026
Unprompted review
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Reply from 2BScientific

Thank you so much for taking the time to leave a review!

We’re delighted to hear that you’ve had such a positive experience with both our products and support. It’s especially rewarding to know that Maria and Liz were able to assist you.

Thank you again for your kind words and support, your feedback truly means a lot. We wish you the very best with your PhD and future research!
Sean

Rated 5 out of 5 stars

Very friendly and attentive staff

Very friendly and attentive staff, combined with fast and reliable delivery. An excellent supplier overall.

26 March 2026
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Reply from 2BScientific

Thank you for taking the time to leave a review!

We're really pleased to hear you had a positive experience with our team and service. Providing friendly, attentive support and fast, reliable delivery is something we always strive for.

We look forward to working with you again soon!

Valeria

Rated 5 out of 5 stars

Excellent supplier

Placing the order was easy; customer services are great and the order arrived well packaged and in good time.

10 March 2026
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Reply from 2BScientific

Thanks for taking the time to leave a review!

We’re really pleased to hear the ordering process was easy and that our customer service team could help make everything run smoothly.

Hope to work with you again soon!
Sean

Rated 5 out of 5 stars

Great customer support

I had an issue with the website and once I called them, the customer support on the phone was very fast and helped me with problems. The order was in our facilities in less than 48h.

26 February 2026
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Reply from 2BScientific

Thank you for your review — we really appreciate it!

We’re so pleased our team was able to quickly help work out the website issue and get everything sorted for you, and great to hear your order arrived swiftly after all was resolved😊

Hope to work with you again soon!
Sean

Rated 5 out of 5 stars

Good company

Very good communication and quick delivery

26 February 2026
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Reply from 2BScientific

Thanks for taking the time to leave a review!

We’re really pleased to hear you were happy with our communication delivery times - providing a smooth and reliable service is exactly what we aim for.

Hope to work with you again soon!
Sean

Rated 5 out of 5 stars

Quick and easy

Quick and easy. good communication and updates.

24 February 2026
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Reply from 2BScientific

Thank you for your review — we really appreciate it!

Great to hear the process was quick and easy, and that our communication kept you well informed along the way.

Hope to work with you again soon!
Sean

Rated 5 out of 5 stars

The product arrived very quickly & the…

The product arrived very quickly & the sales team are great. Thank you!

19 February 2026
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Reply from 2BScientific

Thanks for leaving us a review!

We’re delighted to hear you had a great experience with our sales team — I’ll be sure to pass your kind words on to them.

Hope to work with you again soon!
Sean

Rated 5 out of 5 stars

Excelent

Excelent, quick delivery !

18 February 2026
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Reply from 2BScientific

Thanks so much for taking the time to leave a review!
We’re really pleased to hear your order arrived quickly and everything went smoothly.

Hope to work with you again soon!
Sean

Rated 5 out of 5 stars
2BScientific logo

Reply from 2BScientific

Thanks so much for leaving us a review!
Great to hear that everything went smoothly with your order and that the delivery met your expectations.

Hope to work with you again soon!
Sean

Rated 5 out of 5 stars

2B scientific is fantastic

2B scientific is fantastic. Good price
Good service

5 January 2026
2BScientific logo

Reply from 2BScientific

Thank you for your review — we really appreciate it!
We’re happy to hear you were happy with both our pricing and service.

Hope to work with you again soon!

Sean

Rated 5 out of 5 stars

Very fast and friendly customer…

Very fast and friendly customer service. Dealt with an issue of order and delivery within a day.

3 December 2025
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Reply from 2BScientific

Thank you so much for your review!
Fast and friendly service is exactly what we strive for, so it’s great to know we hit the mark for you.

Looking forward to working with you again soon!

Sean

Rated 5 out of 5 stars

Communicative about status of order

Communicative about status of order, when one part couldn't be delivered offered to ship individually and then customised order to accommodate, so very helpful.

19 November 2025
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Reply from 2BScientific

Thank you for your review! We try to focus on communication in order to ensure that customers are fully up to date regarding their orders. We are very happy that this was a big help for you!

We hope to work with you again very soon!

Jaime

Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service!
Prompt delivery.

13 November 2025
Unprompted review
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Reply from 2BScientific

Thank you very much for your review, we are very pleased that you had a great experience with us!

Rated 5 out of 5 stars

Lovely team

Lovely team who were quick to respond to my query

13 November 2025
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Reply from 2BScientific

Thank you very much for your review.

We always aim to reply to customer queries as soon as we can. We are very happy that our responses were able to help you quickly!

We hope to work with you again soon.

Jaime

Rated 5 out of 5 stars

Fast delivery and excellent customer…

Fast delivery and excellent customer service!

12 November 2025
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Reply from 2BScientific

Thank you for your review.

We work very hard ensuring that our deliveries are shipped as quickly as possible and are always delighted to hear that this can help our customers. Our customer service team will be overjoyed to know that you appreciated their help, thank you!

Jaime

Rated 5 out of 5 stars

Within 48 hours of the order being…

Within 48 hours of the order being placed, the reagent had arrived and being used in our experiments.

11 November 2025
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Reply from 2BScientific

Thank you very much for your feedback. We are delighted that you were able to get back to working on your experiments so quickly!

We pride ourselves on holding as many of our most popular products in stock as possible, so that shipping can occur within 24hrs. It's awesome to know that it is a great help!

We hope to work with you again soon.

Jaime

Rated 5 out of 5 stars

The customer support team is excellent

This was my second order from 2BScientific, I urgently needed Ichor’s anti-CD28 antibody, and they made sure it arrived quickly. The customer support team was responsive and incredibly helpful throughout. I’m grateful for their service and look forward to ordering again. Highly recommended!

28 October 2025
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Reply from 2BScientific

Thank you so much for your kind review.

We’re delighted to hear that your second experience with 2BScientific was a positive one, and that our team was able to support you in receiving your product quickly.

It’s always our aim to provide a reliable service, especially when time-sensitive reagents are involved, so it’s great to know we hit the mark.
We truly appreciate your recommendation and look forward to working with you again soon!

Sean

Rated 5 out of 5 stars

Very efficient support team and great…

Very efficient support team and great consideration for a researcher's time sensitive tasks.

20 October 2025
2BScientific logo

Reply from 2BScientific

Thank you for your feedback. We are delighted to hear that you had a great experience with us!

We are very pleased that the team was able to help you very quickly! We try to ensure that our customers can get back to their research with minimal delay!

Hopefully we will work together again soon! Thank you for choosing to work with us!

Jaime

Rated 5 out of 5 stars
2BScientific logo

Reply from 2BScientific

Thank you very much for your review!

We are very happy that your experience with us was worth a five star rating and that your products reached you really quickly!

We hope to work with you again soon!

Jaime

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