No issue with 24mx. Ordered on 26/11 didn't arrive until 17/12. package was 10 days later than expected. I know it's a busy time of year but the delivery time was never adjusted r updated. Please forw... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great that I can buy this oil 'in Ireland' so why does it ship from Germany? Seems I should just buy it directly from Germany and leave out the deception of being an Irish retailer when in fact it'... See more
Company replied
Would give them 5/5 but they accept orders without having items in stock so delivery can be extremely late. If you're not waiting for the parts then they can't be beaten in price or quality.
Company replied
It would have been 5 stars if I got a sticker with the boots I ordered to put on the bike, other than that 5 stars fast delivery and good quality packaging
Company replied
Company details
Written by the company
24MX is a company that strives to provide equipment and parts for the motocross, enduro, motorcycle, and pit bike community. We aim to provide a whole new level of experience when shopping as well as an unmatchable product range at incredible prices.
Welcome to 24MX
Written by the company
- Fast deliveries
- Every day, we ship orders throughout Europe. We always do our best to ensure that you receive your products as quickly as possible! Stocked items are delivered within 3 to 7 working days.
- Free shipping over €150*
- Orders over €150 are qualified for free shipping. (This does not include bulky products)
- 60-day return policy
- You can make a return within 60 days of your purchase, aslong as the item(s) are unused and still in original packaging.
Contact info
Ireland
- info@24mx.ie
- 24mx.ie
4.2
Great
1K reviews
Asks customers to review
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Easy to do business
Easy to do business, products very well presented online, and direct delivery at a fair price
12 September 2024
Perfect quick service have used many…
Perfect quick service have used many times now
13 September 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very bad
Very bad! Steer clear of 24mx if you’re looking for professionalism. Your parcel won’t arrive when on time and that is….if it ever arrives at all like mine never arrived. All the best I won’t be ordering from this place ever again I will stick to my locals for race parts. Very unreliable company.
17 September 2024
Unprompted review
Reply from 24MX Ireland
Hello,
Thank you for your feedback.
We apologize that there were problems with the delivery.
We recommend you contact customer service, they will check what has happened and help you.
Kind regards.
24MX Team
Reply from 24MX Ireland
We're glad you enjoyed your experience with our quick service and good product. Thank you for your positive feedback!
Great site and my order came in fast
12 August 2024
Reply from 24MX Ireland
We're happy to hear that you had a great experience with our site and fast delivery. Thank you for your positive feedback; it means a lot to us.
Very easy ordering process and fast…
Very easy ordering process and fast international delivery.
6 August 2024
Reply from 24MX Ireland
We're happy to hear that you found our ordering process easy and that you experienced fast international delivery. Thank you for your positive feedback!
Happy customer
Product was as described. Perfect for what I needed it to do. Delivered quickly. I am one very happy customer.
5 August 2024
Fast and quick delivery
Fast and quick delivery unfortunately the parts are not the correct ones for year i was after
5 August 2024
Reply from 24MX Ireland
Hello,
We're sorry that you received incorrect products.
In this case, in order to review the case and find a solution, we will need photos, as we are an online sales platform and cannot assess the issues with your order without visual evidence. After we obtain all the necessary documentation, we will respond promptly with the next steps. Should a return be required, we will provide you with additional details.
Kind regards,
24MX
It was easy to order and delivered on…
It was easy to order and delivered on time. That’s all you need
2 August 2024
Reply from 24MX Ireland
We're glad you found ordering easy and delivery timely. Thank you for your positive feedback; we appreciate your time.
My recent package was badly damaged and…
My recent package was badly damaged and box was half opened and some of the contents inside was crushed , I’m not sure if this was company or delivery’s fault but wasn’t impressed
30 July 2024
Reply from 24MX Ireland
Hello,
We're sorry to hear that your order was delivered damaged.
If you have a damaged item or wish to utilise the warranty, we kindly ask for photos, as we are an online sales platform and cannot assess the issues with your order without visual evidence. After we obtain all the necessary documentation, we will respond promptly with the next steps. Should a return be required, we will provide you with additional details.
Kind regards,
24MX
Still not received
Still not received. Tracker does not work. Very slow service. Shipping free after €150 yet I had to pay €20 more and still takes a week. Won’t be ordering again
30 July 2024
Reply from 24MX Ireland
Hello,
We apologise for the inconvenience caused by your lost order. If you are experiencing delivery issues, please take a moment to check the tracking information for the latest status of your parcel. Alternatively, you can reach out to our customer service team so we can follow up with the carrier on your behalf. It is essential that you get in touch with us so we can assist you in resolving this matter.
There is a €14.99 delivery fee for bulky products, this information is mentioned on the product page of bulky products.
Kind regards,
24MX
Reply from 24MX Ireland
We're glad you had a good experience with our service delivery. Thank you for your positive feedback!
Reply from 24MX Ireland
We're happy to hear that you are pleased with the equipment and timely delivery. Thank you for your positive feedback!
Reply from 24MX Ireland
Thank you for taking the time to leave a review! We really appreciate your feedback and hope you were happy with your experience.
Reply from 24MX Ireland
We are happy to hear that you received great value with fast delivery. Thank you for your feedback.
My first order was late and I had no…
My first order was late and I had no tracking info ,very difficult to get information through emails. My second order was declared missing after 1 week of being overdue the delivery date
26 July 2024
Reply from 24MX Ireland
Good morning Jake,
Thanks for your patience during this matter,
we are sorry to hear you were not satisfied with the service we can see our customer service team has resolved your case and you have been refunded.
Kindest regards,
24MX Team
Reply from 24MX Ireland
We're happy to hear that you received your order promptly and that you are satisfied with the product and its value. Thank you for your feedback!
Anything i ever got was super quality …
Anything i ever got was super quality well well-packed and priced highly recommended
1 July 2024
Reply from 24MX Ireland
We're happy to hear that you consistently receive quality, well-packaged items at a great price! Thank you so much for your high recommendation; it means a lot to us.
Reply from 24MX Ireland
We're happy to hear that you received your order quickly and as expected. Thank you for your positive feedback; we appreciate it!
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